My mother had hearing aids for the 1st time fitted by Tim, the overall experience was excellent. We weren't rushed and Tim was very patient and thorough. Would highly recommend.
Location
Switch locationBoots Opticians, 319 Carmarthen Road, SA5 8LP Swansea, Wales, GB
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See what reviewers are saying
Tim was very welcoming, explained each step of the process which made me feel at ease. The only annoying part of the process was at the initial stage of receiving the confirmation email stating time... See more
Explanation of the test, why and how my hearing is affecting the quality of hearing people speak. Explanation of how new hearing aids can help improve clarity of speech, also a full explanation on the... See more
Although staff are very helpful the product I was sold is continually malfunctioning I'm back to square one but £3.000 out of pocket very disappointed
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Boots Opticians, 319 Carmarthen Road, SA5 8LP, Swansea, Wales, United Kingdom
4.7
Excellent
28 reviews
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Excellent service explaining everything…
Excellent service explaining everything step by step
October 5, 2023
The audiologist is assuring and…
The audiologist is reassuring and welcoming. First time for hearing aids so it was a big step but the whole experience was excellent.
September 24, 2023
The optamoligist was very good
The optamoligist was very good . Friendly man , put Vivienne at ease . The experience was good she said and she didn't stress out . Thank you Tim .
September 30, 2023
ExcellentHearing service in a pleasant…
Excellent service in a pleasant environment and Tim the Audiologist was very helpful and friendly ,
June 27, 2023
Excellent test and so helpful
My father-in-law found Tim Smith to be very helpful and he explained everything very clearly
We are returning this weekend to have hearing devices fitted and we are looking forward to the visit
May 27, 2023
Very professional and great service
March 18, 2023
Explanation of the test
Explanation of the test, why and how my hearing is affecting the quality of hearing people speak. Explanation of how new hearing aids can help improve clarity of speech, also a full explanation on the different aids that are available and the difference in price. Friendly and informative member of staff.
January 4, 2023
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