Boots Hearingcare - Truro Reviews 22

TrustScore 4.5 out of 5

4.6

36 River Street, TR1 2SJ Truro, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

My appointment took place at the scheduled time, so no waiting. Both technicians I saw were friendly, courteous and helpful. I had already decided to go with the best hearing aids I could afford, but... See more

Rated 5 out of 5 stars

On attending Boots Hearing I was greeted by a friendly member of staff and taken to the waiting area. The purpose of my visit was to seek advice on purchasing a new pair of hearing aids. I was th... See more

Rated 5 out of 5 stars

Donna Reade, the audiologist who assessed me was extremely competent and had a very kind manner during all the tests. I found her input in helping me to choose a hearing aid very constructive and know... See more

Rated 5 out of 5 stars

I had my official hearing test about a year ago and was told I would benefit from a hearing aid. In the present times, I struggled to raise the amount of money needed. I had a gentle nudge from boots... See more


Company details

  1. Hearing Aid Store
  2. Audiologist
  3. Deaf Service
  4. Hearing Aid Repair Service

Written by the company

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Contact info

  • 36 River Street, TR1 2SJ, Truro, England, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

22 reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

Very good service

Everything was fully explained. There was no pressure to buy the most expensive product and I was presented with a range of suitable products.

February 23, 2025
Rated 5 out of 5 stars

I Very satisfied with the service provided.

My two visits to the audiologist were both carried out to my complete satisfaction. She explained everything very clearly and in a professional but friendly manner. She took time to make sure that I made the right choice of hearing aids and I can confidently recommend the Truro audiologist service.

February 6, 2025
Rated 5 out of 5 stars

My appointment took place at the Boots hearing care Truro…

My appointment took place at the scheduled time, so no waiting. Both technicians I saw were friendly, courteous and helpful. I had already decided to go with the best hearing aids I could afford, but I did not feel pressured into making a purchase. I am very happy with the advice given and the aftercare.

December 24, 2024
Rated 5 out of 5 stars

Impressive Hearing Test Experience at Boots TruroBoots Truro.

On attending Boots Hearing I was greeted by a friendly member of staff and taken to the waiting area.
The purpose of my visit was to seek advice on purchasing a new pair of hearing aids.
I was then seen by the audiologist who took time to explain the various types of aids.
I had a full hearing test, as I hadn't had one for a long time from the NHS.
I was impressed by the professionalism, expertise, and friendliness of the audiologist throughout the whole procedure. I eventually decided the type of aids that I wanted, which were ordered accordingly.

December 17, 2024
Rated 5 out of 5 stars

The audiologist was brilliant

The audiologist was brilliant, full of information and understood the problems I was having. She had empathy and patience. I felt very safe in her hands. Wonderful service

September 19, 2024
Rated 5 out of 5 stars

Fantastic

Wow. Boots are very lucky to have Donna Reade. Excellent service, description of the products wonderful. Donna has a wonderful talent to connect to the individual. Fantastic.

July 31, 2023
Rated 5 out of 5 stars

I had my official hearing test about a…

I had my official hearing test about a year ago and was told I would benefit from a hearing aid. In the present times, I struggled to raise the amount of money needed. I had a gentle nudge from boots regarding my hearing and decided I would follow it up. I was greeted my a lovely gentleman who listened to my request. We started with what I could afford, then to a retest. I am know awaiting my new affordable hearing aids. I'm very happy. Boots you are amazing, patient and understanding. Thank you

June 23, 2023
Rated 5 out of 5 stars

Excellent service

I was absolutely dreading my appointment but by the time I left I found that not only had I enjoyed the experience, I was really excited about my new hearing aid.

January 23, 2023

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