Staff were excellent very helpful and explained everything in an easy way to understand.would definitely recommend them to anyone
Location
Switch locationBoots, INTU Harlequin Centre, WD17 2TR Watford, England, GB
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See what reviewers are saying
Following my hearing test 10 days ago I collected my hearing aids today. Everything carefully explained and expectations set for the coming weeks of getting used to them by Hemali (audiologist) and pl... See more
Clear straightforward description and explanation.No sales pressure to buy most expensive. So far so good after 2 weeks.Easy to wear.Like the aftercare e mail s.
The staff were very friendly, helpful and informative. I was shown and given advice on types and styles of hearing aid, and given a much more thorough hearing test than the one I’d had with a hearing... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
Boots, INTU Harlequin Centre, WD17 2TR, Watford, England, United Kingdom
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The audiologist ‘Tessa’ that I see at…
The audiologist ‘Tessa’ that I see at appointments is amazing ,so caring ,patient and extremely helpful
All good after 2 weeks
Clear straightforward description and explanation.No sales pressure to buy most expensive. So far so good after 2 weeks.Easy to wear.Like the aftercare e mail s.
So far so good the audiologist was…
So far so good the audiologist was super helpful and very sweet
very helpful
Friendly, helpful staff
The staff were very friendly, helpful and informative. I was shown and given advice on types and styles of hearing aid, and given a much more thorough hearing test than the one I’d had with a hearing company I’d visited previously. All I all a much better experience.
Very friendly and professional.
Because I felt very confident with…
Because I felt very confident with Audiologist, she was very thorough in the process of testing
Excellent audiologist
Professional approach throught
The lady handled things efficiently and answered all my questions - most before I could ask them!
Handled with care !
Amazing audiologist..very helpful..listened well and gave very good advice .
Seen on time and didn’t feel rushed at any time !
Waterproof Heating Aids YES
Very thorough hearing test. I asked round in cheek as I thought they’d be impossible - for waterproof hearing aids and she said YES. I do a lot of aqua classes and unable to hear the instructor properly. I’ll be picking up my new 100% waterproof hearing aids later this week.
Excellent service
I made an appointment with the Boots Hearingcare centre at the Harlequin centre Watford for a hearing test. The whole process from the initial booking procedure to seeing the audiologist was easy and efficient. The audiologist in particular was friendly, polite and did everything to put me at ease. Subsequent appointments to choose and have hearing aids fitted were similarly pleasant and I was so impressed with my treatment.
Very helpful Hearing advisor who…
Very helpful Hearing advisor who explained everything as my mother first had a hearing test and then chose her hearing aids.
Stress free experience
I was made to feel comfortable & could ask as many questions as wanted. The audiologist was very pleasant & caring, as i was a little nervous this made me relax more about whole experience.
The audiologist was friendly but…
The audiologist was friendly but professional and explained the test very clearly.
Everything best in the world
Everything best in the world. An honest. Friendly, and Reliable.
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