As I have spent a lot of money on hearing aids, I expect to have exemplary care and advice and indeed my specialist was very careful to explain in great detail all the aspects of the aids. Still findi... See more
Location
Switch locationBoots, 73-76 Corn Lane, NN8 1EZ Wellingborough, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
A very good and thorough audiologist in Judith who I have complete confidence in.
Turned up for my Boots hearing test, which i booked online, only to be told by the staff at wellingborough that they haven't been doing hearing tests since Christmas. What a waste of time.
Company replied
Very helpful and informative staff
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Boots, 73-76 Corn Lane, NN8 1EZ, Wellingborough, England, United Kingdom
3.9
Great
5 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Nothing to change, it's all great.
A very good and thorough audiologist in Judith who I have complete confidence in.
February 20, 2025
Very helpful and informative staff
July 5, 2024
vey good attention to detail and explanation of the procedure
As I have spent a lot of money on hearing aids, I expect to have exemplary care and advice and indeed my specialist was very careful to explain in great detail all the aspects of the aids. Still finding them a bit strange but the aftercare will be very good, I'm sure. My only real problem is that I have ones that fitinto my inner ear and they are extremely itchy. I have been assured I will get used to this. I hope it's soon!
June 13, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
No Boots hearing test available at wellingborough
Turned up for my Boots hearing test, which i booked online, only to be told by the staff at wellingborough that they haven't been doing hearing tests since Christmas.
What a waste of time.
July 25, 2023
Unprompted review
Reply from Boots Hearingcare - Wellingborough
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
Six Appointments cancelled by sending me a…
Appointments cancelled by sending me a text message 3days before the renewed appointment was given this is now over six months with six appointment Boots have given to me the latest one was to be 6th June at the Wellingborough hearing centre today 5th June a text to say it has been cancelled the 6th time this one was arranged by a telephone call to me on a Sunday 4 weeks ago she even told me it was with my usual audiologist who i would be seeing i now have two hearing aids that cost me £1800 that are no longer fit for purpose and need replacing for new ones that i need to buy i do not understand how Boots are able to be so inconsiderate to a client of 81 years age by this targeted attack towards a customer which is giving me suicidal thoughts and stress because of their treatment to me .
June 5, 2023
Unprompted review
Reply from Boots Hearingcare - Wellingborough
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.