Boots Hearingcare - West Bridgford Reviews 

15
TrustScore 4.5 out of 5

4.5

Boots Opticians, 16 Central Avenue, NG2 5GR Nottingham, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Excellent client empathy, explanation of hearing loss progression and clarity of process, all shown on-screen. Good test-drive of sample hearing aids then clear brief on first fitting. I did express... See more

Rated 5 out of 5 stars

Was nervous before the hearing test but the audiologist Carolina was kind and professional which gave me confidence. She explained everything very clearly including pros and cons of different hearing... See more

Rated 5 out of 5 stars

The technician who carried out my tests explained things in lay man's terms to make it understandable & give me confidence to start wearing aids. My NHS hearing aids gave me sensory overload, to be a... See more


Company details

  1. Hearing Aid Store
  2. Audiologist
  3. Deaf Service
  4. Hearing Aid Repair Service

Written by the company

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Contact info

  • Boots Opticians, 16 Central Avenue, NG2 5GR, Nottingham, England, United Kingdom

4.5

Excellent

TrustScore 4.5 out of 5

15 reviews

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4.5

All reviews

(15)

1,727 reviews in the last 12 months

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Rated 5 out of 5 stars

Professional and caring

Was nervous before the hearing test but the audiologist Carolina was kind and professional which gave me confidence. She explained everything very clearly including pros and cons of different hearing aids for me.
Very happy with the service and my hearing aids.

March 18, 2026
Rated 5 out of 5 stars

The technician who carried out my tests…

The technician who carried out my tests explained things in lay man's terms to make it understandable & give me confidence to start wearing aids.
My NHS hearing aids gave me sensory overload, to be able to wear the boots hearing aid & to go out for a coffee was great & made me realise how much I miss when in busy environments.

March 18, 2025
Rated 5 out of 5 stars

Excellent client empathy

Excellent client empathy, explanation of hearing loss progression and clarity of process, all shown on-screen.
Good test-drive of sample hearing aids then clear brief on first fitting. I did express some concern over irritated ears feeling as though they were on fire which may have been coincidental. Another check on devices scheduled for next week. Very good service.

September 10, 2024

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