Excellent client empathy, explanation of hearing loss progression and clarity of process, all shown on-screen. Good test-drive of sample hearing aids then clear brief on first fitting. I did express... See more
Location
Switch locationBoots Opticians, 16 Central Avenue, NG2 5GR Nottingham, England, GB
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Was nervous before the hearing test but the audiologist Carolina was kind and professional which gave me confidence. She explained everything very clearly including pros and cons of different hearing... See more
Great service as always from Boots hearing care West Bridgford 👍🌟🌟🌟🌟🌟
The technician who carried out my tests explained things in lay man's terms to make it understandable & give me confidence to start wearing aids. My NHS hearing aids gave me sensory overload, to be a... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
Boots Opticians, 16 Central Avenue, NG2 5GR, Nottingham, England, United Kingdom
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Great service as always from Boots…
Great service as always from Boots hearing care West Bridgford 👍🌟🌟🌟🌟🌟
The hearing lady was very friendly…
The hearing lady was very friendly ,knowledgeable , and made me very comfortable with the fitting and in general very helpful.
Professional and caring
Was nervous before the hearing test but the audiologist Carolina was kind and professional which gave me confidence. She explained everything very clearly including pros and cons of different hearing aids for me.
Very happy with the service and my hearing aids.
The technician who carried out my tests…
The technician who carried out my tests explained things in lay man's terms to make it understandable & give me confidence to start wearing aids.
My NHS hearing aids gave me sensory overload, to be able to wear the boots hearing aid & to go out for a coffee was great & made me realise how much I miss when in busy environments.
The specialist
The specialist, Rob Morley, was excellent in terms of his knowledge, common sense approach and a friendly manner.
…hearing
A very informative experience excellently delivered also happy with the hearing aids well pleased
Good experience thank you
Excellent client empathy
Excellent client empathy, explanation of hearing loss progression and clarity of process, all shown on-screen.
Good test-drive of sample hearing aids then clear brief on first fitting. I did express some concern over irritated ears feeling as though they were on fire which may have been coincidental. Another check on devices scheduled for next week. Very good service.
Hearing aids
Friendly knowledgeable staff. A price for all pockets. Good choice of hearing aids. Credit if required.
I found the person carrying out my…
I found the person carrying out my hearing test very professional, helpful and knowledgeable
My consultant Rob at West Bridgford is…
My consultant Rob at West Bridgford is so kind and helpful. Cannot fault Boots hearing aids, I have been wearing them for 5 years now !!
Very professional and helpful
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