I've attended 3 appointments, Initial hearing test, Detailed hearing test and Hearing aid fitting. All were as scheduled and Ria Patel explained everything at each step of the process. After the fina... See more
Location
Switch location1261-1275 High Road, N20 9HS Whetstone, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had an obvious problem Friday noon with one of my hearing aids and wanted it to be checked, went to Boots in whetstone without appointment and waited until a small slot is available. I was very luck... See more
Ria Patel really resolved my long term hearing issues having seen a number of health specialists over a number of years who never quite managing to help me. Ria explained everything very clearly and l... See more
I was pleased with the professionality of the audiologist. The hearing test process was thorough and the results convincing. The hearing aids I purchased are really very good. The process of fitting t... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
1261-1275 High Road, N20 9HS, Whetstone, England, United Kingdom
4.7
Excellent
50 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Farseena Beegum
Fine the audiologist was very helpful and explained everything as she showed me what things were for.
January 29, 2026
Unprompted review
Farseena Beegum
Everything was explained very clearly and in a sympathetic manner, and my questions were answered to my full understanding.
January 29, 2026
Unprompted review
Farseena Beegum
Farseena took a long time to explain everything's to me and made sure that I could hear clearly and gave me confidence.
January 24, 2026
Unprompted review
Fersana
I had an obvious problem Friday noon with one of my hearing aids and wanted it to be checked, went to Boots in whetstone without appointment and waited until a small slot is available. I was very lucky she saw me, checked the aid and sorted the problem out of a faulty tube. I was very grateful for Fersana and hope to have her in any future appointment. Thankyou
January 23, 2026
Unprompted review
I had my first hearing test at Boots…
I had my first hearing test at Boots Whetstone and my audiologist, Farseena, was absolutely amazing. She was kind, welcoming, and very informative throughout the appointment, with a smile on her face the whole time. I felt completely at ease and well looked after. Thank you very much — see you in 5 years!
January 9, 2026
Unprompted review
Farseena was excellent
Farseena was excellent. She solved my problem immediately. I would highly recommend her.
January 9, 2026
Unprompted review
Farseena was extremely professional and…
Farseena was extremely professional and explained everything I need to know about my hearing loss in a way that I could fully understand. She also explained in detail the way Boots would manage my hearing aids if I decide to go ahead now. I was very happy with her service
January 9, 2026
Unprompted review
Farseena was amazing and advised me…
Farseena was amazing and advised me about everything that I didn’t know before.
A credit to Boots I’d say
January 8, 2026
Unprompted review
Very pleasant audiologist who explained…
Very pleasant audiologist who explained everything well.
May 8, 2025
The Boots Whetstone hearing specialist
The Boots Whetstone hearing specialist, Ria Patel, was very patient, friendly and helpful.
May 2, 2025
The professional was just -very…
The professional was just -very professional and took the time to explain things well.
May 1, 2025
Check other providers for their prices
I was pleased with the professionality of the audiologist. The hearing test process was thorough and the results convincing. The hearing aids I purchased are really very good. The process of fitting them went well. However, I discovered after the purchase was completed, that the same model of aids were available from Specsavers for £1000 less than Boots price. Moral of this: check the market before committing to a purchase (which I did not do - more fool me).
December 3, 2024
Review of Numerous visits
I've already completed a review of my initial visits (14/11/24) and my consultation visit on the 20/11/24. to Boots Whetstone London.
My subsequents visit on 28/11/12/24, and my visit on the 12/12/24 also be excellent, the service and attention provided by Ria Patel was once again excellent.
December 12, 2024
Ria took her time to explain what she…
Ria took her time to explain what she was doing.
November 28, 2024
Very professional service,the test was…
Very professional service,the test was thorough and the hearing aids fully meet my needs
October 3, 2024
Very friendly and informative helpful…
Very friendly and informative helpful and easy to talk to
June 8, 2024
A very professional service from…
A very professional service from booking to having hearing aids fitted
April 5, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.