The audiologist was reassuring, explained everything in great detail. The testing process was not at all stressful and the fitting appointment went very well
Location
Switch location48-52 Montague Street, BN11 3HE Worthing, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Everything from the hearing test to the review of the findings to the selection of my new hearing aids was done in a most professional manner with much empathy given to my general health conditions. T... See more
My new hearing aids will take a lot of getting used to so I’m taking it slowly as recommended. There is a lot to take in and understand with regard to operation and features. The audiologist was pati... See more
Hearing aids defective so no purchase made! Audiologist apologetic and embarrassed. She was very engaging!
Company replied
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
48-52 Montague Street, BN11 3HE, Worthing, England, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The staff were very caring and…
The staff were very caring and efficient . The product was excellent and competitively priced
He informed me what he was going to do…
He informed me what he was going to do from the very start, he was friendly kind, he was .not pushy about having to wear hearing aids.
I was at ease the whole time I was there.
Enjoyable visit
My visit was very professionally carried out in a relaxed manner covering all aspects of my hearing.
The staff are really nice and helpful 😃
The staff are really nice and helpful 😃
I can't wait now to get my new hearing aids and try them out
The service was great.
Bruce was brilliant!
Answered my questions and signed me up!
The guy was very thorough and explained…
The guy was very thorough and explained everything well
Outstanding service
Everything from the hearing test to the review of the findings to the selection of my new hearing aids was done in a most professional manner with much empathy given to my general health conditions. Thank you Bruce - my wife and I will be eternally grateful.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.




