The lady who carried out my test explained everything that was going to happen, how the different aids work and different finance options. She was very caring and reminded me to watch the step in and... See more
Location
Switch locationBoots Opticians, 7-8 Stirling Road, YO30 4XZ York, England, GB
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See what reviewers are saying
Your staff at boots in Havant was so helpful, Naill was so helpful. He explained things in so simple terms my hearing requirements were complicated he was so sympathetic & explained how the hearin... See more
The staff was very helpful and explained things so I could understand how the aids worked excellent service thank you.
Joe is delightful. He listens and reassures. He has empathy and tries to relate to the issues of the patient. He is tidy efficient and considerate. His choice of hearing aid is clearly justified and... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Contact info
Boots Opticians, 7-8 Stirling Road, YO30 4XZ, York, England, United Kingdom
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Arrived a couple of minutes before my…
Arrived a couple of minutes before my appointment, Joe saw us enter and came to greet us. Took us straight into his office, fitted hearing aids, tuned them in explained how to look after them, made sure every was working fine. Good job done. I even managed to pay for them.
Very helpful advice and support…
Very helpful advice and support throughout the process of getting help for my hearing.
An excellent experience
An excellent experience. Joe made my mum feel very comfortable throughout the appointment
Lug ‘oles My audio test was conducted briskly and with great charm and good explanations.
My audio test was held with prompt professionalism and explained very well.
Joe was excellent and explained…
Joe was excellent and explained everything very well
Hearing assessment at Boots
The hearing assessment was efficiently carried out by Joe, the audiologist at Boots in Clifton Moor Centre, York. He clearly explained the assessment process and the various options available to improve my hearing. I had been nervous about the appointment, and was reassured by Joe's professional manner. Thank you.
No criticism at all
No criticism at all. Everything fully explained in a very nice and helpful way.
Joe is delightful.
Joe is delightful. He listens and reassures. He has empathy and tries to relate to the issues of the patient. He is tidy efficient and considerate.
His choice of hearing aid is clearly justified and I was reassured that he would follow up on any difficulties and questions.
Full marks for a delightful hardworking person Thank you
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