Big SCAM. You will not receive the actual item you anticipate. Not sure why this company exists. They will throw you out anything they want. Nothing like in photos on site. Don’t waste your money & if... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Items arrived late, were all separately shipped even though 3 items bought together. Terrible quality. Looked nothing like image presented as what you’re buying. Customer service is MIA/nonexistenat a... See more
The dress looked nothing like the picture. Horrific experience! Tried multiple times to try to contact someone. Then I got an automated response saying that I could not return the item. Anyway after m... See more
Very poor quality. Can't believe I got sucked into their ads. Cool designs, of course, but I will literally never wear these shirts. Unfortunately can't return them after 30 days. All communications w... See more
Company replied
Company details
Written by the company
We established the website to sell men’s clothing. We have our own design team, designers combine Market trends and brands to design a favorite Hawaiian shirt. We sell shirts on different channels and platforms, such as google, facebook, etc..
Contact info
RM4 .16/F，HO KING COMMI CTR,2-16 FAYUEN ST. MONGKOKKOWLOON, 999077, HONG KONG, Hong Kong
- service@boozelele.com
- www.boozelele.com
Breach of guidelines
Do not buy from Boozelele
Shirt never arrived and they refused to give a refund. Avoid this company.
October 23, 2024
Unprompted review
Reply from Boozelele
Dear customer,
Thank you for reaching out to us. We sincerely apologize for the delay in shipping your order and understand the inconvenience this has caused.
To assist you further, could you please send us your order number via email? Once we have the details, we'll be able to look into the status of your shipment and provide you with an update.
Still after 10 days my shirts have not…
Still after 10 days my shirts have not shipped. I paid for expedited shipping as well. This seems to be a common issue.
November 26, 2024
Unprompted review
Reply from Boozelele
Dear customer,
Thank you for reaching out to us. We sincerely apologize for the delay in shipping your order and understand your frustration. To assist you further and resolve this matter quickly, could you kindly provide your order number? Once we have it, we will be able to track your shipment and provide an update as soon as possible.
Cheap, poor quality simulated western shirts
I got western shirts with slash pockets and what I thought the pictures showed as cool fabric appliques on the western style yokes. I received both shirts promptly. Unfortunately they are made of very thin poor quality fabric that might be cotton. They aren't soft and there are no yokes, applique or pockets. All of that is just a poorly applied print, I'm guess some kind of fabric ink. I would not buy these again at any price.
November 7, 2024
Unprompted review
I would give 0 if I could
I would give 0 if I could. They claim the shirt was delivered, but my address is a PO Box, and you can't deliver to the post office when it's closed. Then they sent me a different tracking number that a day later said it was delivered... but to Washington state...my address was in Wisconsin. They don't take measures to ensure you'll get your product and take no responsibility when you don't receive it.
Edit for your reply:
1. You cant deliver a package to a closed post office, there's no one there to receive it, which is the purpose of having a PO Box. Your tracking number said it was delivered nearly 3 hours after they closed. I talked to my post office and no one received it.
2. When I emailed you about this you gave me a different tracking number that stated it was delivered either the next day or 2 days later to a different state.
If you're using an unreliable shipping company, then you are also unreliable. Buyers beware.
October 22, 2024
Unprompted review
Reply from Boozelele
Dear customer,
Thank you for sharing your experience, and we sincerely apologize for any confusion regarding your delivery. According to the tracking information, your parcel was delivered to the correct address in Wisconsin (postcode 53208). It was marked as delivered to the front door based on the shipping details you provided at the time of your order.
We recommend double-checking with household members, neighbors, or your local post office to see if they received the parcel on your behalf. Since the tracking shows delivery, and there is no indication of a failed attempt, we are unfortunately limited in what further actions we can take.
We understand how frustrating it can be when there are issues with delivery, and we want to clarify a few points to help resolve this matter.
Firstly, as we mentioned in our previous communication, the tracking number we provided reflects that your package was delivered by the local courier, not directly to your local post office. This sometimes happens when local couriers handle the final leg of delivery. The second tracking number we shared is also valid, and it is provided by our local distributor. According to the tracking information, your package was delivered to the correct state, and not to a different state as you may have understood.
Additionally, we have provided you with delivery photos that show the parcel at the delivery location. These are part of our effort to ensure transparency and assist you in tracking your order.
We encourage you to double-check with your local post office again, as they may have received the package after hours or have placed it in a secure location. If there’s anything further we can do to assist, please let us know. We’re committed to ensuring you receive your order.
Literally the worst shirt I’ve ever…
Literally the worst shirt I’ve ever received quality wise. It is so thin and feels like plastic. Colours don’t match the website and they won’t reply to my emails.
October 21, 2024
Unprompted review
Reply from Boozelele
Dear Valued Customer,
Thank you for sharing your feedback, and we sincerely apologize for any inconvenience. Could you kindly provide your order number? Our customer service team is dedicated to resolving any issues to your complete satisfaction. You can reach us at service@boozelele.com.
We truly appreciate your understanding and patience.
Print looked cheap and HARD time returning!
Print looked cheap and I wanted to return or an exchange it. Customer service was terrible, would not exchange and wanted me to ship back to China!
October 1, 2024
Unprompted review
Reply from Boozelele
Dear customer,
We’re truly sorry to hear that the product did not meet your expectations, and we apologize for any frustration you experienced with our customer service. At Boozelele, we take great care to ensure the quality of our products and strive for customer satisfaction.
Please send us photos of the item to our customer service team at service@boozelele.com so we can better understand your concern. We are committed to providing the best possible solution and would be happy to assist you further.
Thank you for giving us the opportunity to make this right.
"Old Fashioned" quality and comfort with Boozelele
Purchased a shirt with Alison Cote's Old Fashioned recipe dancing on it. The shirt is fun and great for parties. The Customer Service Team is very responsive and works hard to make sure you are satisfied.
September 27, 2024
Unprompted review
Chinese company through and through
Chinese company through and through. Website is a facade for cheap products. Shirts arrived and had the texture of a light poncho or rain jacket. Print was fuzzy and not clear. Overall, expensive for the product received.
September 6, 2024
Unprompted review
Bad experience throughout
Bad experience throughout
After ordering 3 shirts I waited over 3 weeks to receive them.
The material is terrible. I will not wear these shirts because the fabric is scratchy and they just look really cheap. They are not 100% cotton as described on the website.
I asked the company for return instructions and they said I can keep the shirts and they will give me a 30% refund. As mentioned, I don't want the shirts so I told them I want a full refund. They are willing to give me a full refund but I have to send them to them in China. Not sure how much that would cost or what the process would be but I'm not going to jump through those hoops. I will reach out to my credit card company.
In short, I would not recommend buying from Boozele.
August 26, 2024
Unprompted review
Reply from Boozelele
Thank you for taking the time to share your feedback. I’m sorry to hear that your experience didn’t meet your expectations.
While many of the shirts we offer are made from 100% cotton, we also carry a range of styles in other materials, including polyester, cotton blends, and cotton linen. The two shirts you purchased are made from 100% polyester, as indicated in the product description on our website. The third shirt is indeed made from 100% cotton, designed for breathability and comfort, which may result in a lighter feel than expected.
We apologize for any confusion this may have caused and appreciate your understanding as we work to resolve your concerns. Our goal is always to ensure our customers are satisfied with their purchases, and we’re here to assist you with any further questions or needs.
Thank you for your patience and understanding.
Kind regards,
Boozelele Customer Support Team
They use stolen art on their shirts.
They stole one of my original artworks and used it on a shirt without my permission. Don't buy from this scammy company!
August 16, 2024
Unprompted review
Reply from Boozelele
Dear Melissa,
Thank you for bringing this issue to our attention. We want to assure you that it was never our intention to use any artwork without proper authorization. As soon as we realized there was a concern with the design, we immediately pulled the product off our shelves and contacted you to address this matter directly.
We are currently investigating this issue thoroughly with our manufacturer, who provided the design. Our priority is to ensure that this does not happen again, and we sincerely apologize for any distress this situation may have caused you.
We will keep you updated on the investigation and are committed to resolving this to your satisfaction.
I bought this Western shirt as a gift…
I bought this Western shirt as a gift for my friend and he absolutely loves it! It's definitely a great gift idea!
July 21, 2024
The fabric of this shirt is fantastic
The fabric of this shirt is fantastic - soft, breathable, and durable. I love it!
July 16, 2024
I bought this shirt for my brother
I bought this shirt for my brother, and he loves it! The fit is perfect and he mentioned how many people asked him where he got it from.
July 18, 2024
They do not allow customer reviews on…
They do not allow customer reviews on their website!!! It says only verified customers can leave reviews and I bought two shirts from them and was trying to review the exact shirt that I bought. This is crazy so I came here.
These are shirts do not look like they do in the pictures. And if he send it back, you have to pay for the shipping back to China!! I had to hound them about my order because it took so long to get here and then the shirts didn’t look like they did in the picture and they tried to, get me to ship it back but charge me the shipping. They look solid online, but they’re basically so thin you can see through there ….
July 17, 2024
Unprompted review
This shirt is so comfortable
This shirt is so comfortable. The fabric is 100% cotton. It's worth the price.
July 9, 2024
Avoid this scam
Avoid this scam. Stupid company with horrible customer service. They took my money never received my order and told me it was my fault for not reading their policy.
July 14, 2024
Unprompted review
Reply from Boozelele
Dear Customer,
We regret that your experience with Boozelele did not meet your expectations. The initial shipping address you provided was incorrect, resulting in the parcel being returned to the logistics warehouse. We promptly informed you of the delivery failure and the deadline for redelivery payment. Since the local distributor attempted delivery and the parcel was returned, a charge applied for the second delivery to the updated address. Unfortunately, as you did not agree to this charge by the deadline, the delivery could not proceed. We apologize for any confusion or inconvenience this may have caused. Please let us know if there’s anything else we can assist you with.
The customer service was excellent
The customer service was excellent! I had a question about sizing and they responded quickly with helpful advice. The shirt fits perfectly and the material feels durable.
July 15, 2024
The fabric is breathable and perfect…
The fabric is breathable and perfect for summer events. It's good quality. I even got one for my sister, it's such a great gift!
July 15, 2024
I bought a cowcat shirt here and every…
I bought a cowcat shirt here and every time I wear it, people ask me where I got it.
July 12, 2024
I bought the shirt in red
I bought the shirt in red, and the color is absolutely stunning! It's just as vibrant in person as it looked online. I've washed it six times already, and the color hasn't faded at all.
July 10, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.