Boozelele

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Rated 1 out of 5 stars

Big SCAM. You will not receive the actual item you anticipate. Not sure why this company exists. They will throw you out anything they want. Nothing like in photos on site. Don’t waste your money & if... See more

Rated 1 out of 5 stars

Items arrived late, were all separately shipped even though 3 items bought together. Terrible quality. Looked nothing like image presented as what you’re buying. Customer service is MIA/nonexistenat a... See more

Rated 2 out of 5 stars

The dress looked nothing like the picture. Horrific experience! Tried multiple times to try to contact someone. Then I got an automated response saying that I could not return the item. Anyway after m... See more

Rated 2 out of 5 stars

Very poor quality. Can't believe I got sucked into their ads. Cool designs, of course, but I will literally never wear these shirts. Unfortunately can't return them after 30 days. All communications w... See more

Company replied

Company details

  1. Men's Clothing Store

Written by the company

We established the website to sell men’s clothing. We have our own design team, designers combine Market trends and brands to design a favorite Hawaiian shirt. We sell shirts on different channels and platforms, such as google, facebook, etc..


Contact info

Breach of guidelines

All reviews

(204)

71 reviews in the last 12 months

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Rated 1 out of 5 stars

They steal artists artwork (they have…

They steal artists artwork (they have stolen mine and refuse to take it down) and put it on their cheap plastic shirts. Buyer beware. The quality has to be awful as they are using vectorized jpgs from the web.

January 8, 2025
Unprompted review
Boozelele logo

Reply from Boozelele

Thank you for bringing this to our attention. We have not found any related records on our end, but we take such matters seriously. Please contact us directly at service@boozelele.com with specific details or evidence, and we will investigate the issue immediately.

We respect the work of artists and, once verified, we will take the appropriate action to address the situation.

We appreciate your understanding, and we are committed to ensuring the integrity of original artwork.

Rated 1 out of 5 stars

STAY AWAY FROM THIS COMPANY!

Ordered what looked to be a great shirt, got a tracking number that would only show ’pending’. Shirt material is very thin, and cheap feeling, I wouldn’t look twice at a shirt of this quality at the store. When I tried to return it I was offered 20% off if I would keep it, I don’t want anything this poorly made. I have been informed I will have to pay return shipping to China because I don’t want it because of “personal preference’- Easy returns on their page doesn’t seem to have much meaning.

January 6, 2025
Unprompted review
Boozelele logo

Reply from Boozelele

Dear customer,
Thank you for your feedback, and we sincerely apologize that our product did not meet your expectations. We strive to offer quality items, and we're sorry to hear that the shirt did not live up to your standards.

We work with trusted shipping partners to ensure timely and reliable delivery, and we understand how frustrating it can be when there are delays with tracking. Regarding the shirt’s material, we use a lightweight fabric designed to enhance comfort and wick away sweat, though we understand that it may not suit everyone’s preferences.

We are always looking to improve, and your feedback is invaluable in helping us do so. If you have any further questions or concerns, feel free to reach out to our customer service team at service@boozelele.com, and we’ll be happy to assist you.

Thank you for your understanding.

Rated 1 out of 5 stars

Terrible experience with a gift item…

Terrible experience with a gift item from Boozelele. I received a Boozelele shirt as a Christmas gift, but it is a size too large. Despite providing the purchaser's information, Boozelele continues to claim they have no record of the purchase. They refuse to exchange the shirt for a smaller size, even when I would pay the return shipping. Now I'm stuck with a gift shirt that doesn't fit. Stay away from this company.

Edit: Despite offers to help on TrustPilot, Boozelele still has not made this right.

December 25, 2024
Unprompted review
Boozelele logo

Reply from Boozelele

Dear customer,
We sincerely apologize for the inconvenience caused regarding your gift shirt. We understand how frustrating this situation must be.

Rest assured, if the information you’ve provided is accurate, we should be able to locate your order in our system. Please kindly double-check and provide us with the correct details. You can reach our customer service team at service@boozelele.com, and we will work quickly to resolve this for you, including arranging the exchange for the correct size.

Thank you for your patience, and we look forward to helping you resolve this issue.

Best regards,

Rated 5 out of 5 stars

Ordered twice, twice satisfied

Our family has ordered from Boozelele twice and we were satisfied both times. The shirt is rad and I get so many compliments on it. (The one downside is that I wish it had a more girly fit.) The bananas we ordered are so awesome that we have them hanging as art.

Sizes were as ordered and shipping was reasonable and came quickly.

September 7, 2024
Unprompted review
Boozelele logo

Reply from Boozelele

Dear customer,
Thank you so much for your kind words! We're thrilled to hear that you and your family have enjoyed your orders from Boozelele. It's great to know that the shirt has been a hit and that the bananas have found a creative new life as art in your home!

We appreciate your feedback about the fit of the shirt, and we'll definitely take that into consideration as we continue to improve our products. We’re so glad that the sizes and shipping met your expectations as well.

Thank you again for your support and for taking the time to share your experience. We look forward to serving you again soon!

Best regards,

Rated 1 out of 5 stars

poorly printed blurry shirts

Shirts are poorly printed blurry images, all parts of the shirt that look like a second color of fabric are also poor quality printing, and the piping on the shirts again, poor quality printing. Shirt smells like an inkjet printer from the late 90s. For the cost of the shirt and the month wait for it to arrive, I expected a much better product.

December 31, 2024
Unprompted review
Boozelele logo

Reply from Boozelele

Dear customer,
Thank you for your feedback, and we are truly sorry to hear that the quality of the shirt did not meet your expectations.

We understand how disappointing it can be to receive a product that doesn’t align with what you were hoping for, especially after waiting for it to arrive. We sincerely apologize for the blurry printing, poor-quality fabric, and the odor you've described.

This is certainly not the standard we aim to provide, and we are currently reviewing our quality control processes to ensure that this type of issue does not happen in the future.
Kind regards,

Rated 1 out of 5 stars

No easy returns. Shop elsewhere.

Despite following their sizing chart, Chinese-made shirts arrived at least a half size too small. Despite promising easy returns on their website, there is nothing easy about it: they offer a 20% Discount on a future purchase or 10% off the merchandise ordered. They even say returning something to China is too expensive. The products aren’t even that good. Shop elsewhere.

December 30, 2024
Unprompted review
Boozelele logo

Reply from Boozelele

Dear customer,
Thank you for your honest feedback, and we sincerely apologize for the issues you’ve encountered with your order. We understand your frustration with both the sizing and the return process, and we regret that our service did not meet your expectations.

We are constantly working to improve, and your comments are valuable in helping us address these concerns. Regarding your return, we acknowledge that international returns can be inconvenient, and we are currently looking into better options for our customers.
Kind regards,

Rated 1 out of 5 stars

There was an issue with my shipping…

There was an issue with my shipping address, the order was returned to them, they refused to resend it even if I paid for additional shipping and refused to give me a refund.

October 18, 2024
Unprompted review
Boozelele logo

Reply from Boozelele

Dear customer,

Thank you for bringing this to our attention, and we sincerely apologize for the misunderstanding.

We take your feedback seriously and are committed to resolving this. Please contact our customer service team at service@boozelele.com to assist you further with your shipping issue and explore possible solutions.

We truly apologize for the inconvenience this has caused and appreciate your patience as we work to address the situation.

Best regards,

Rated 1 out of 5 stars

Ordered Christmas shirts on 12/10/24…

Ordered Christmas shirts on 12/10/24 and still not here...replies do not address my concerns etc. Will send back if they ever come and or reverse charges

December 10, 2024
Unprompted review
Boozelele logo

Reply from Boozelele

Dear customer,

We truly apologize for the delay in your order and understand your frustration. We completely recognize the importance of timely delivery, especially for items intended for special occasions like Christmas.

Please know that we are working diligently to resolve this, and we will keep you updated on the status of your package.

We appreciate your patience and understanding, and we want to ensure that you are taken care of. If you have any further questions or concerns, please don’t hesitate to reach out.

Rated 2 out of 5 stars

Cant get a straight answer on how to…

Cant get a straight answer on how to return a product. Frustrated!

December 26, 2024
Unprompted review
Boozelele logo

Reply from Boozelele

Dear customer,
Thank you for your recent purchase. We are sorry to keep you waiting.
For assistance, kindly contact our customer service team (service@boozelele.com) with your order number. They are here to help resolve any issues with your order promptly.

Rated 1 out of 5 stars

This is a scam site

This is a scam site. With bots that send repeated emails to you once you make a purchase. I guarantee I am going to get a reply now that starts with ‘dear customer’ because it’s a bot. I ordered items for Christmas off their site trusting that it was legit as the prices were not cheap. Ten days after I made the purchase they repeatedly emailed me to confirm my address and sent me no receipt of payment or shipping tracking order. Do not order from this site

December 10, 2024
Unprompted review
Boozelele logo

Reply from Boozelele

Thank you for reaching out. We apologize for any confusion or frustration you've experienced. Please note that after placing an order, all customers should receive an order confirmation email. If you haven’t received it, we kindly ask you to check your spam or junk folder, as sometimes emails can be redirected there.

Regarding the repeated address confirmation emails, we send these to ensure that the delivery details are accurate, and we can ensure your items arrive without issue. We truly apologize for any inconvenience this may have caused and appreciate your understanding.

Rated 1 out of 5 stars

Ordered products weeks ago- tracking…

Ordered products weeks ago- tracking number doesnt work and they wont reply to requests for help via email- stay away

November 27, 2024
Unprompted review
Boozelele logo

Reply from Boozelele

We sincerely apologize for the inconvenience you've experienced. Please provide your order number so that we can look into the issue and assist you further. We are committed to resolving this matter as quickly as possible.

Thank you for your patience, and we look forward to resolving this for you.

Rated 1 out of 5 stars

This brand has copied designs from…

This brand has copied designs from artists without permission or licensing. Stay away from this brand. No ethics.

December 19, 2024
Unprompted review
Boozelele logo

Reply from Boozelele

Thank you for sharing your feedback. We take matters of design and intellectual property seriously, and we sincerely apologize if you feel that any of our products have caused concern. We are committed to conducting business ethically and adhering to proper licensing and design standards.

If you have any specific issues or concerns about a particular product, please feel free to provide more details, and we will investigate this matter further.

We value all feedback and appreciate you bringing this to our attention.

Rated 1 out of 5 stars

Delayed shipping

I ordered two shirts for my husband for Christmas on the 14th and it looks like they aren’t going to arrive in time for the holiday. The order is “still awaiting shipment” and may not ship until the 19th. I was so excited by the unique designs but I feel duped now. I won’t order from them again.

December 13, 2024
Unprompted review
Boozelele logo

Reply from Boozelele

Dear customer,

Thank you for your recent purchase. We are sorry to keep you waiting.
Your order has been shipped on 12/21. You can track it through:
https://www.17track.net/en
Tracking number: PG2435477267174624
Our standard shipping time is usually 7-9 business days. However, due to unforeseen circumstances such as weather or flight issues, processing and delivery times may be extended.
Thank you for your patience and understanding.

Rated 1 out of 5 stars

Didn't even order from this company

Didn't even order from this company, was going to order some 50's style rockabilly shirts...read the comments here thank you to the customer who saved me from getting ripped off. Xi Jinping looks like winnie the Pooh.

December 14, 2024
Unprompted review
Boozelele logo

Reply from Boozelele

Thank you for your feedback. We understand that everyone may have different opinions about products, and we apologize for any misunderstandings caused. Please rest assured that we operate legally and take great pride in the quality and design of our products.

If there has been any confusion or concern, we are more than happy to address it and work towards a resolution. Your satisfaction is important to us, and we are committed to ensuring a positive experience for all of our customers.

Rated 3 out of 5 stars

Purchased a shirt

EDIT: PACKAGE CAME TODAY 12/14/24. NO CONFIRMATION EMAIL, NO SHIPPING EMAIL.

Purchased a shirt. Money came out of my account on 11/29. Never received a confirmation email, so have no order number to reference. No response from company. Fearful I won't see the shirt or my money back.

November 28, 2024
Unprompted review
Boozelele logo

Reply from Boozelele

Thank you for reaching out. We sincerely apologize for the inconvenience you're experiencing. We understand your concerns regarding the confirmation email and the status of your order.

To assist you further, could you please provide the email address or the name used for the order? We can look into the details and help you track down your order. Please also double-check your spam or junk email folder, as confirmation emails can sometimes end up there.

Rated 1 out of 5 stars

Ordered a shirt three weeks ago and it…

Ordered a shirt three weeks ago and it has not arrived nor can I find anyone to actually answer any questions about when I might expect it. Terrible customer service. I want my short or my refund but doubt I’ll get either.

December 8, 2024
Unprompted review
Boozelele logo

Reply from Boozelele

Dear customer,
Thank you for your recent purchase. We are sorry to keep you waiting.
Your order has been shipped on 11/29. You can track it through:
https://www.17track.net/en
Tracking number: PG2433263014111626
Our standard shipping time is usually 7-9 business days. However, due to unforeseen circumstances such as weather or flight issues, processing and delivery times may be extended.
Thank you for your patience and understanding.

Rated 1 out of 5 stars

Selling products they don't actually have

Ordered a shirt for my son's birthday with 2 weeks to spare. Realized I never got a shipping notice so I contacted them and they sent a note about how they're urging the factory to make more. This is bullshit.

A non-scamming company would list a product as out of stock and potentially a date they're available.

A scam company will continue to promote and sell items they do not have.

These people are liars and are taking money for products they do not have.

Not only did they take my money but they screwed up my son's birthday gift.

Do not buy from these people

November 30, 2024
Unprompted review
Boozelele logo

Reply from Boozelele

Dear customer,
We deeply apologize for the frustration you've experienced with your recent order. We understand how important it is to receive your items on time, especially for special occasions like your son's birthday. Please know that we never intend to disappoint our customers, and we regret that we were unable to meet your expectations in this case.
Our team strives to be transparent with our inventory, and we are working diligently to improve our processes to avoid such issues in the future. We sincerely apologize for the inconvenience caused, and we truly regret that this situation affected your special occasion.
Please don't hesitate to reach out to us directly, and we'll do everything we can to make things right.
We appreciate your feedback, as it helps us improve, and again, we are truly sorry for the inconvenience.

Rated 1 out of 5 stars

This company is stealing images

This company is stealing images from the actual artists without offering compensation. Do not buy from them. Edit - Their reply is a lie. They continue to steal artwork from multiple artists and take no responsibility.

December 1, 2024
Unprompted review
Boozelele logo

Reply from Boozelele

Dear customer,
Thank you for your feedback. We take intellectual property and artist rights very seriously, and we apologize for any misunderstanding. If you believe there has been an issue with the use of any artwork, please reach out to us directly with more details. We are committed to resolving such matters and ensuring that all artists are properly credited and compensated for their work.
Your satisfaction is important to us, and we want to make sure we address any concerns you may have.

Rated 1 out of 5 stars

I ordered my shirt ten days ago and it…

I ordered my shirt ten days ago and it still hasn’t shipped. They won’t respond to email either. It’s a scam

November 21, 2024
Unprompted review
Boozelele logo

Reply from Boozelele

Dear customer,
Thank you for reaching out to us. We sincerely apologize for the delay in shipping your order and understand the inconvenience this has caused.
To assist you further, could you please send us your order number via email? Once we have the details, we'll be able to look into the status of your shipment and provide you with an update.

Rated 1 out of 5 stars

Stealing art from artists without…

Stealing art from artists without compensation or permission. Would be 0 stars if an option.

November 30, 2024
Unprompted review
Boozelele logo

Reply from Boozelele

Dear customer,
Thank you for your feedback. We take intellectual property and artist rights very seriously, and we apologize for any misunderstanding. If you believe there has been an issue with the use of any artwork, please reach out to us directly with more details. We are committed to resolving such matters and ensuring that all artists are properly credited and compensated for their work.
Your satisfaction is important to us, and we want to make sure we address any concerns you may have.

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