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Boston Proper Reviews 937

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TrustScore 4 out of 5

4.2

Shopping & Fashion
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Review summary

Created with AI, based on recent reviews

Considering 137 reviews, reviewers had a great experience with this company. Customers consistently praise the exceptional quality and unique style of the products, often noting that items are well-made and durable. Many appreciate the diverse and fashionable selections, finding pieces that are true to size and suitable for various occasions. People are happy with the overall shopping experience, highlighting the distinctiveness of the clothing that sets them apart. However, some customers expressed dissatisfaction with issues related to their orders, including shipping errors, unreceived items, or problems with gift codes and rewards not being honored on sale items. A few other people also felt that prices could be a bit high, and some experienced difficulties with returns or refunds for defective merchandise.

What people talk about most

Product

Users describe positive interactions with product. Many customers praise the high quality of the clothing,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality of... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers expressed frustration with issues like... See more

Price

Customers had ambiguous experiences with price. While some reviewers found prices fair and appreciated sale... See more

Website

Consumers find the website experience to be ambiguous. Many reviewers praise the website, describing it as... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I very much enjoy shopping here! Every is well made and they have the best styles anywhere! Amazingly I always find too many beautiful things! Sadly they charge shipping unless you spend more tha... See more

Rated 5 out of 5 stars

I mean, come on… Who doesn't love Boston Proper? Wherever I go when I'm wearing anything from Boston Proper I'm not only complimented, but often asked where I have purchased such a fine looking outfit... See more

Rated 5 out of 5 stars

I made an order during the 4th of July weekend! My order arrived within 7 days of ordering. Most items fit according to size and fit description. I usually wear a size 10 regular and a medium fit p... See more

Rated 5 out of 5 stars

I love Boston Proper clothes. I've ordered so many beautiful items from Boston Proper. They're always stylish, unique, well made, high quality and great selections and colors. I highly recommend Bosto... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

Women's Fashion Apparel, Shoes & Accessories

Contact info

4.2

Great

TrustScore 4 out of 5

937 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Customer Care A+

I was uncertain about dress sizing and called customer service. The person who answered was wonderful. I did not note her name(my mistake). She was clear with her advice and knowledgeable about the clothing. Thanks

April 25, 2025
Unprompted review
Rated 4 out of 5 stars

Reluctant online shopper

Recommended by a stylish acquaintance. For an old hiker, biker, climber, I like feminine attire. I bought a couple things to wear to church and a welcome reception for a wedding in Peru.
I’m a reluctant online shopper, due sizing/fit and the ease of return.
Looking forward to receiving my first purchase.

April 25, 2025
Unprompted review
Rated 4 out of 5 stars

Bad return process

Quality of clothes is great.
Your return policy is not well built. You need to figure out how to provide a prepaid label at least and free returns at best. It is a major turn off unfortunately.

BUT because the clothes are really nice I will keep shopping.

April 24, 2025
Unprompted review
Rated 5 out of 5 stars

Love shopping at Boston Proper

Love shopping at Boston Proper. The selection of all of the items is very expansive. The prices are very good and they are great when you have a discount code. The quality of all the items I purchased is excellent. Definitely deserve a 5 star review

April 22, 2025
Unprompted review
Rated 5 out of 5 stars

Classy

Classy, sassy and stylish! I am delighted by the selection and colors. I have my Boston Proper items that keep their shape and sizzle!

April 22, 2025
Unprompted review
Rated 1 out of 5 stars

I purchased a sequined jumpsuit for a…

I purchased a sequined jumpsuit for a special occasion. So sorry I did. The garment drops tons of sequins all on the floor whenever I take it out to wear it. So many sequin droppings I have to vacuum afterwards. I do not recommend Boston Proper for this kind of special occasion wear.

April 21, 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous items at Boston Proper

Boston Proper items are very well made, great fabrics, not only very on trend but classic options as well.
I get ton of compliments on lots of my Boston Proper items alot! The designs on many items are more unique, I love that!

April 20, 2025
Unprompted review

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