Boston Proper Reviews 937

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 137 reviews, reviewers had a great experience with this company. Customers consistently praise the exceptional quality and unique style of the products, often noting that items are well-made and durable. Many appreciate the diverse and fashionable selections, finding pieces that are true to size and suitable for various occasions. People are happy with the overall shopping experience, highlighting the distinctiveness of the clothing that sets them apart. However, some customers expressed dissatisfaction with issues related to their orders, including shipping errors, unreceived items, or problems with gift codes and rewards not being honored on sale items. A few other people also felt that prices could be a bit high, and some experienced difficulties with returns or refunds for defective merchandise.

What people talk about most

Product

Users describe positive interactions with product. Many customers praise the high quality of the clothing,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality of... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers expressed frustration with issues like... See more

Price

Customers had ambiguous experiences with price. While some reviewers found prices fair and appreciated sale... See more

Website

Consumers find the website experience to be ambiguous. Many reviewers praise the website, describing it as... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I very much enjoy shopping here! Every is well made and they have the best styles anywhere! Amazingly I always find too many beautiful things! Sadly they charge shipping unless you spend more tha... See more

Rated 5 out of 5 stars

I mean, come on… Who doesn't love Boston Proper? Wherever I go when I'm wearing anything from Boston Proper I'm not only complimented, but often asked where I have purchased such a fine looking outfit... See more

Rated 5 out of 5 stars

I made an order during the 4th of July weekend! My order arrived within 7 days of ordering. Most items fit according to size and fit description. I usually wear a size 10 regular and a medium fit p... See more

Rated 5 out of 5 stars

I love Boston Proper clothes. I've ordered so many beautiful items from Boston Proper. They're always stylish, unique, well made, high quality and great selections and colors. I highly recommend Bosto... See more


Company details

  1. Shopping & Fashion

Information provided by various external sources

Women's Fashion Apparel, Shoes & Accessories


Contact info

4.2

Great

TrustScore 4 out of 5

937 reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Poor customer service communication

Poor customer service communication. I'm happy to say that after numerous emails they finally resolved ny issue by providing me with the correct size and colors. I would continue to shop with them due to the various styles and materials.

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

Love the quality and honest sizing of…

Love the quality and honest sizing of their clothing. I would love to see slightly longer styles with higher necks or turn around styles to make them modest when needed. I’m taller and long waisted so not every item looks great.

May 4, 2025
Unprompted review
Rated 5 out of 5 stars

Love the rewards

Love the rewards, but I feel shipping should be free. If other companies can offer free shipping, why can’t Boston Proper????

April 30, 2025
Unprompted review
Rated 3 out of 5 stars

All Point Bulletin "Plus Size Wanted"

Your merchandise are quality and unique, but you need to expand your sizing to plus size. I only make order when I really like the item and it fit comfortable. That fact that plus sizes are not available stop me from making many purchases from Boston Proper.

April 29, 2025
Unprompted review

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