“Bait and switch” Purchased a sweat shirt and was sent a garment not even close to the advertised display. They ghosted me after reaching out for a return request. UPDATE finally two weeks plus went... See more
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The reviews are confusing. I was looking for Boston Wardrobe in NZ, and clothing company. Reviews are talking about a totally different product. This is confusing and worth nothing.
We're thrilled with the service we received from Boston Wardrobes. Lee stepped us through our options and provided expert knowledge and advice which really helped shape our somewhat vague brief. We... See more
Boston Wardrobes never disappoint. Right from the start with the visit by the lovely and talented Bonnie through to the installation of their very high-end quality product. Even at close inspection, t... See more
Company details
Contact info
57 Boston Road, 1023, Auckland, New Zealand
- 09-377 5799
- info@boston.co.nz
- www.bostonwardrobes.co.nz
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Hasn’t replied to negative reviews
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Boston wardrobe installation feedback
Installation date was moved and we were not informed of this. Some of the wardrobe sections were missing in the installation. We had to help the installer carry all of the pieces into the house as only one guy doing installation.
I had to follow up several times to have the installation completed early this year and this was completed 2 months after initial installation.
Not great customer service.
excellence
I would like to totally recomend Boston. We had a very good experience with Brett who installed ours very professionally. I am delighted with the result.Thank you.
Vanda Lynden
Quality and Good Service
Effective and efficient. A lovely product. A few bumps in the road but nothing that wasn’t managed professionally and competently to ensure a good outcome. Would recommend to others. Thank you
Thank you I have seen this once for a…
Thank you I have seen this once for a few minutes and at first glance its looks great. Mirror to follow.
Got it Right
Got a few things wrong and had to reschedule and return a few times. However Boston put things right in the end and delivered an excellent outcome.
Very Helpful
Very Helpful - terrific installer and final result just what we were hoping for.
All went according to plan
We installed it
We installed it, all straight fwd.
Ran out of he wall clips for the wire Ward robes/ linen but you were very helpful getting me more.
Very happy with my wardrobe
Very happy with my wardrobe, the men did a great job and service was excellent.
Absolutely love our wardrobe.
Absolutely love our wardrobe.
Great customer service, great quality and great price.
Highly recommend.
Boston Wardrobes were very easy to work…
Boston Wardrobes were very easy to work with. Although we delayed ordering the wardrobes after they had prepared the quote they were very accomodating. As soon as we were ready to order they processed this and gave us a date for installing.
Installation was done efficiently and courteously.
The wardrobes are fantastic.
Thank you for your excellent product and service.
Super Service
A wardrobe was uninstalled to allow new carpet to be laid. Office staff were very professional and provided prompt service. The serviceman was polite and accommodating to store wardrobe downstairs.
Once flooring was completed a few weeks later, a different serviceman arrived to reinstall the wardrobe. He advised he would be later than quoted which was not a problem. We appreciated his phone call and his professional service to complete the work.
Once the Covid hassles died down things…
Once the Covid hassles died down things started to progress and the mirror door was completed and sent a couple of days sooner than you anticipated.
Very pleased.
Overall we had a great experience with…
Overall we had a great experience with Boston. Sales person was helpful and clear on what we should do. However just one small thing was that the installer was a bit older and if I wasn’t there, would have struggled to bring the boards into the house. But his workmanship was excellent. I would definitely recommend them.
Would not recommend
Very disappointed with the lack of any customer service provided to us bu Boston. During the initial consult, we were told the wardrobe I selected was adjustable, but then werent advised that the product was changed between the consult and installation. Noone contacted me to arrange a date for installation, it was only because I asked, several times, that we got given a tentative date. I then had to ask again of the date still stood as noone had confirmed it. Noone contacted us to let us know a time someone would be at the property for installation. The product was delivered and installed, but zero communication unless instigated by me. For the price you charge I would expect at least minimum communication of times and dates etc.
GREAT service and great guys that…
GREAT service and great guys that installed. I have also left a 5 star review on google.
We are very happy with our new wardrobe.
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