Boutique Retreats Reviews 

330
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning locations, extremely comfortable accommodations, and the seamless booking process handled by exceptionally helpful staff members. Many visitors highlight that the properties are wonderfully equipped, beautifully decorated, and provide a truly peaceful and relaxing environment for their holiday getaways. Some reviewers were not happy with specific property issues, noting problems like unexpected maintenance troubles, cleanliness shortcomings, and uncomfortable living room furniture. A few guests also mentioned specific difficulties regarding low water pressure, missing basic items, or encountering temporary facility failures during their time staying there.

What people talk about most

Location

Customers had positive experiences with location, highlighting stunning settings by rivers, wildflower... See more

Facilities

Clients share positive opinions on facilities, highlighting that properties are very well equipped and... See more

Quality

Reviewers mention positive feedback about quality, highlighting that the accommodations are spotlessly clean,... See more

Booking process

Reviewers highlight positive aspects of booking_process, describing the procedure as simple, straightforward,... See more

Service

Users describe positive interactions with service, praising the impeccable support, luxurious comfort, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We stayed at Akin in Devon, which was the second time we booked with Boutique Retreats. The booking process is easy, the staff very helpful and responsive, and the retreat was wonderful. The arrival g... See more

Rated 5 out of 5 stars

Just had the absolute pleasure of a weekend at The Mizzle. All of the ladies at Boutique Retreats were so helpful and friendly and the whole booking procedure was a breeze. The property itself was bey... See more

Rated 5 out of 5 stars

Very efficient process for booking and then good directions for finding the house. Very nice owner who lived next door and dealt with a couple of minor issues quickly and without fuss. Lovely house wi... See more

Rated 5 out of 5 stars

My husband and I stayed at New England Lodge with my parents and our dog for one week over the Christmas holidays, and we truly had an amazing time. The house is very spacious, bright, and stylish,... See more


Company details


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4.7

Excellent

TrustScore 4.5 out of 5

330 reviews

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No recent history of asking for reviews

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4.7

All reviews

(330)

35 reviews in the last 12 months

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Rated 5 out of 5 stars

Coruanan Farmhouse, Fort…

We stayed at Coruanan Farmhouse in Fort William, Scotland. The location was breathtaking with stunning views of the Highlands and Loch Linnhe, and peaceful walking trails from the doorstep. The farmhouse itself is full of charm and character, beautifully renovated and appointed, and impeccably clean and comfortable.

June 28, 2025
Unprompted review
Rated 5 out of 5 stars

A little slice of Paradise. We booked Esperance at Whitsand Bay

We booked Esperance at Whitsand Bay, Cornwall, with Boutique Retreats, it really was perfect, the weather was amazing so we felt like we were abroad. The property was stunning, and the views across the bay were amazing, especially at sunset. Will definitely go back and will definitely book with Boutique Retreats again, our 3rd time with them and they are brilliant.

June 13, 2025
Unprompted review
Rated 5 out of 5 stars

Booking through Boutique Retreats was a delight

Booking through Boutique Retreats was a delight. The choice of properties to choose from is awesome - so difficult to pick one out. We chose Verdun at Whitsand Bay and it was glorious. I had a few personal issues during my booking process and the staff at Boutique Retreats were courteous and friendly and dealt with my queries in a timely manner. I would certainly recommend them and look forward to using them again.

June 20, 2025
Unprompted review
Rated 5 out of 5 stars

We have stayed at many Boutique…

We have stayed at many Boutique Retreats properties and always been pleased and impressed by the overall quality. We now only book via Boutique Retreats because we are confident of the quality of the properties. No one wants to go away on holiday and be disappointed!

June 9, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect retreat

The booking process was effortless and the property we stayed in (Knapp Cottage) was perfect in every way. Far exceeded our expectations.

June 6, 2025
Unprompted review
Rated 5 out of 5 stars

Booking through Boutique Retreats

Booking through Boutique Retreats was so simple, the hard part was deciding which of their beautiful properties to stay in. We stayed in Knapp Cottage which was luxurious and perfect in every way, the pictures on the website were true and inviting just like the cottage.

May 30, 2025
Unprompted review
Rated 5 out of 5 stars

Boutique Retreats do it again

Boutique Retreats have come up trumps with the two properties that we have been to so far, one of which we are returning to. Spectacular and beautiful properties, high quality interiors with all you could need; the highest of standards.

April 11, 2025
Unprompted review
Rated 4 out of 5 stars

Superb

The property …..Arina….was so very nice, so very clean and so very convenient for all that Totnes offers. Communication was excellent at ALL times with the letting agents and the housekeeping team.

April 4, 2025
Unprompted review
Rated 5 out of 5 stars

Boutique Retreats

I have used this company many times and am very happy with the service given. You can that trust a Boutique Retreats cottage will match expectations of a luxury cottage.

April 7, 2025
Unprompted review
Rated 1 out of 5 stars

we booked with boutique retreats

We booked a cottage with boutique retreats in Cornwall
it was a property called travanon in fenterfiddle, when we entered the property we noticed that there were
three commercial fly eliminator in Bothe bedrooms and lounge. when reading the information from the owners played down the reason but we must keep them turned on day and night and this is what you expect because it was a farm land and liver stock attracts flies. but we live in the country side at home and never have trouble.
but it turned out that next door owned by the property owner also runs a waste recycle facility that was the problem. I would imagine that this would be a real big problem in the summer . there was also insects and bugs inside the property.

March 28, 2025
Unprompted review
Rated 5 out of 5 stars

Arina's a gem

Arina, Totnes is a favourite of our family. Lovely home, beautifully furnished and great location so close to the old high street with all the great cafes and little shops as well as really good restaurants for the evenings. All within 25 minutes of Torquay etc. Ideal.

February 17, 2025
Unprompted review
Rated 1 out of 5 stars

Really disappointing…

Sadly we had a really disappointing time during our time away. After cancer treatment for the second time, this was my 50th birthday treat. The place was covered in dead flies, dust everywhere, shower trays broken, a stench coming from the drains in the bathroom and into the bedroom. The owner turned up on day 2 to check the house over, not ideal in itself, this could have been anyone! We let the owner know of our concerns and he looked around saying he would deal with Boutique retreats directly and was appalled at the state of it. We left a day early and didn’t hear anything back from anyone despite my partner leaving a review already.

September 9, 2024
Unprompted review

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