I bould Zultania gemstone silver ring. The gemstone is beautiful, but the silver ring and the pattern looks old and the black pattern or color is faded. They claimed in the website that it has to pass... See more
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High-End Traditional Handmade Jewelry from heart of Istanbul. Boutique Ottoman provides classic designs with selected gemstones to worldwide customers.
Newark, United States
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically takes over 1 month to reply
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I have ordered about 20 rings this year but, hands down, my favorite online shop is Boutique Ottoman. I just love the quality of the rings and the beautiful designs. I had never heard of Aqeeq before but now I own several. The shopping experience is easy and clear. The often have great sales, discounts and promotions. I highly recommend Boutique Ottoman.

Reply from Boutique Ottoman Jewelry
For the love of the piece, this is my second order after the first was gifted to a departing boss. It’s just beautiful to me. Fact!

Reply from Boutique Ottoman Jewelry
Boutique Ottoman is an amazing jewelry store for Mens&womens Islamic rings in Aqeeq, Dure Najaf rings, Aytal Kursi rings. Rings look exactly how the pictures are displayed. The stones are all certified. The shipping is fast by DHL

Reply from Boutique Ottoman Jewelry
I am very happy and satisfied with my orders for Men Rings with a very stylish and luxury design, very good quality and very beautiful gemstones.
Received all in good condition and very fast delivery by DHL Express.

Reply from Boutique Ottoman Jewelry
I bought a bracelet, it doesn’t have any shape as a bracelet. Tried to contact them and they said need to send with my expense🙁🙁. Please careful when purchasing from them.

Reply from Boutique Ottoman Jewelry
They stole my money, i bought an item and asked for return, and they did not appoint an agent to collect the item from Turkish customs so that they save some money, and they refused to pay me back my money, and even refused to send me another item after it was confiscated by the customs, which they are suppose to handle. the are scammers and the worst service i have ever seen - do not buy from them - i will report them everywhere online
Bought jewelry and returned as the picture and the new jewelry do not match. Went through such a king expensive process of returning and this company won’t refund and will keep LYING about post office and customs- DO NOT BUY FROM THEM

Reply from Boutique Ottoman Jewelry
I found the process of selecting my ring and ascertaining my finger size and then ordering was very easy and straight forward. The ring was delivered quickly and well packaged. The ring was as described and I was very happy with the purchase.

Reply from Boutique Ottoman Jewelry
Ordering was easy. I was informed of the process every step of the way and my rings arrived earlier then I was originally told

Reply from Boutique Ottoman Jewelry
“I had an amazing experience with this company! The customer service was top-notch, and the product exceeded my expectations. I highly recommend them to anyone looking for quality products and excellent service.”

Reply from Boutique Ottoman Jewelry
I recently purchased the most exquisite ring from BOJ, and I am absolutely thrilled with my purchase! From the moment I laid eyes on this piece, I knew it was the one.
The craftsmanship of this ring is impeccable. The attention to detail is apparent in every facet, creating a dazzling display of brilliance that never fails to catch the light and draw compliments from friends and strangers alike. The sparkle of the gemstone is breathtaking, and the setting beautifully accentuates its natural beauty.
Not only is this ring visually stunning, but it is also incredibly comfortable to wear. The design ensures a perfect fit, and I never have to worry about it slipping or feeling cumbersome. It truly feels like an extension of myself.
Moreover, the packaging was elegant and stylish, adding to the overall experience of receiving this precious piece.
I can confidently say that this purchase is worth every penny and more. The quality and beauty of the ring are beyond compare, making it a cherished heirloom that I will treasure for a lifetime. I highly recommend BOJ to anyone in search of a unique, high-quality piece of jewelry that will make hearts skip a beat.
Thank you, BOJ, for creating such a wonderful masterpiece that brings so much joy to my life. I cannot recommend you enough, and I look forward to future purchases from your exceptional collection!

Reply from Boutique Ottoman Jewelry
The most beautiful men's ring I have ever seen. It was instant love. Highly recommended for quality and beauty conscious people

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Reply from Boutique Ottoman Jewelry
I bought an emerald ring and it started getting scratches easily then took it to jewelry store and they told me it is a hard plastic and fake. I am so disappointed.

Reply from Boutique Ottoman Jewelry
I had a problem with my shipping address. The customer service person was top notch and he/she really helped me change it and I received my ring within a week. I was very happy when I received a call that my ring had arrived.

Reply from Boutique Ottoman Jewelry
The products are of high quality! Also the shipping method is efficient and fast. I am very happy purchasing from Ottoman boutique.

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Reply from Boutique Ottoman Jewelry
Great customer service! The quality of the white onyx ring I purchased is exceptional, the ring size is perfect and I get many compliments from people on this ring. Boutique's shipping is great and if for any reason there is a hold up they will keep you informed. Great company to order jewelry from!!

Reply from Boutique Ottoman Jewelry
I was super excited to buy my first Boutique Ottoman jewellery, because of all the positive reviews on their website; and because of how they presented themselves as a reputable jeweller, selling authentic and natural gemstones and they called other Etsy and Ebay jewellers fake, so being naive I trusted the website narrative Boutique Ottoman presented. It was only after I found that they routinely delete negative reviews from their website and any comments that question the authenticity of their gemstones from their Instagram page. Any negative buyer experience on Instagram, they delete and block buyer.
My background: I am an experienced gem collector with 20 plus years of experience. I have experience of buying precious and semi-precious gemstone jewellery from international and national jewellers; from premium brand name jewellers (who give GIA certificates for certain pieces) as well as mall jewellery stores (no GIA or equivalent certificates but good reputation and solid customer service).
However, I am sad to report that my first experience with Boutique Ottoman will be my last. They were incredibly rude and insulting when I merely asked polite and valid questions about their product details, regarding what kind of treatment if any their gemstones have undergone, and if their gemstones are all natural or coated because the gemstone in question didn't look natural to me. Instead of giving any straightforward answer, they were evasive and gaslighted me, and tried to intimidate me to shut me up. I only asked the question twice...after waiting several days for an answer, first red flag when a seller is defensive and tries to get you to stop asking valid questions about any order which you have every right to ask.
Second red flag, their prices are completely different on their own website compared to their Etsy reseller, you can check for yourselves.
Third Red Flag, they claim on their website that their jewellery costs so much because they have professional jewellers certify that their gemstones are authentic and not fake...and hence they pass the cost down to the customer. This would be acceptable only if they were also passing on the third party lab certificate of authenticity to the customer, as is the customer's right if they are passing down the costs to us. Instead, they send us their own brand card stamped with their logo, passing it off as a certificate of authenticity, when it is invalid as a certificate. They can print anything on it, it doesn't have any third party accredited lab verification.
As per their claim that they will issue refund if you submit lab report that their item is fake: they only allow us 30 days to get refund, when you submit your gem to GIA accredited lab or any legitimate third party lab for authentification, it takes the lab up to 2 months (especially GIA is working slowly due to Covid they are backlogged) and it costs $80 dollars for the GIA lab test plus $18 to $35 to mail the item to GIA and get it back. The Boutique Ottoman still refuses to refund you the cost of purchase claiming you were too late. They certainly don't refund you for the cost of the lab tests which proved their item is fake.
Buyers Beware, Boutique Ottoman is not only fraudulent and sells cheap gems for overinflated rates, they lie about their certificate, they don't have third party lab certificate of authenticity, and they won't refund you even when you prove their items are fake. They will gaslight you and be insulting and try to intimidate you. As if their fraud and selling fake stones isn't bad enough, as other reviewers mentioned, their gems routinely fall out of their mount setting, which is shameful for any reputable jeweller to have such poor quality control. Any reputable jeweller will either fix or repair the item free of charge, because it is a quality control issue that should NOT happen in mere 4-5 months after a purchase, shouldn't even happen within 2 years of purchase for normal wear. But Boutique Ottoman has shown they will always make excuses, as you can see from their responses to other customers they mistreated. Boutique Ottoman has shown a pattern of not accepting responsibility for their inferior quality and yet they charge extremely overinflated prices for same exact items which you can buy from Turkey yourself for $13-$50. You can also check this for yourself.
When I posted comment on Boutique Ottoman's Instagram page, they not only deleted my comment but they blocked me. I intend to post screenshots of their responses and my experience with this fraudulent and dishonorable seller, so that others may learn from my horrible experience with them.

Reply from Boutique Ottoman Jewelry
Item arrived earlier than expected. The package was professionally and beautifully done, with a warranty card and clean cloth. The ring looks better in real life. Satisfied, and probably gonna buy more in the future.

Reply from Boutique Ottoman Jewelry
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