Bowland Stoves Limited Reviews 

186
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

This is the second time we have ordered spares from Bowland Stoves for our Hunter 6 stove.Why? Because we have experienced first class advice;service and genuine Hunter spares.Our latest order contai... See more

Rated 5 out of 5 stars

So happy with our new stove. Carol was great, organised the fitter, gave advice on stove outputs and brands, spares availability answered all our questions and was always quick too answer emails Afte... See more

Rated 5 out of 5 stars

Searched far and wide seeking parts for a twenty year old stove. Found Bowland stoves, by chance online. I was so lucky. Dealt with Carol who was extremely helpful and courteous. Had parts, inclu... See more

Company replied

Rated 5 out of 5 stars

Clear website, that easily allowed me to find a replacement part that was otherwise hard to source, prompt online response to my questions, and very quick delivery.

Company details

  1. Wood Stove Shop
  2. Grill Store

Information provided by various external sources

Bowland Stoves Limited is an established retailer of quality branded Wood Burning Stoves and Multi Fuel Stoves. We also sell stove replacements parts and replacement Glass.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

186 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(186)

4 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly and efficient service

Friendly and efficient service - helped me source spares for an old Arada stove and arranged delivery of them all during the Covid lockdown.

February 3, 2021
Bowland Stoves Limited logo

Reply from Bowland Stoves Limited

Thank you for your kind review.

Kind Regards,
Bowland Stoves Ltd

Rated 5 out of 5 stars

Great service

Great service
Delivered on time

February 2, 2021
Bowland Stoves Limited logo

Reply from Bowland Stoves Limited

Thank you for your kind review.

Kind Regards,
Bowland Stoves Ltd

Rated 5 out of 5 stars

Quick delivery

Quick delivery, this is my second order and all well as usual.

February 2, 2021
Bowland Stoves Limited logo

Reply from Bowland Stoves Limited

Thank you for your kind review.

Kind Regards,
Bowland Stoves Ltd

Rated 5 out of 5 stars

Bowland stoves where amazing

Bowland stoves where amazing, the owner was very helpful and very knowledgeable. I would highly recommend Bowland stoves.

February 2, 2021
Bowland Stoves Limited logo

Reply from Bowland Stoves Limited

Thank you for your kind review.

Kind Regards,
Bowland Stoves Ltd

Rated 5 out of 5 stars

Ordering was simple

Ordering was simple, delivery was swift. Excellent service and quality.

February 2, 2021
Bowland Stoves Limited logo

Reply from Bowland Stoves Limited

Thank you for your kind review.

Kind Regards,
Bowland Stoves Ltd

Rated 5 out of 5 stars

Great stove

Great stove. Good price. Quick and efficient delivery. Thank you

February 2, 2021
Bowland Stoves Limited logo

Reply from Bowland Stoves Limited

Thank you for your kind review.

Kind Regards,
Bowland Stoves Ltd

Rated 3 out of 5 stars

seal

The cord that was received could not be attached properly because it wouldn’t stick in place

February 2, 2021
Bowland Stoves Limited logo

Reply from Bowland Stoves Limited

Sorry to hear this, did you purchase some glue to stick the rope into place?

Kind Regards,
Bowland Stoves Ltd

Rated 5 out of 5 stars

we needed a part for firefox woodstove…

we needed a part for firefox woodstove pretty quick in a cold spell ,the item came speedily and well packaged ,delighted with service .

January 31, 2021
Bowland Stoves Limited logo

Reply from Bowland Stoves Limited

Thank you for your kind review.

Kind Regards,
Bowland Stoves Ltd

Rated 5 out of 5 stars

Excellent product

Excellent product, and easy to fit

January 28, 2021
Bowland Stoves Limited logo

Reply from Bowland Stoves Limited

Thank you for your kind review.

Kind Regards,
Bowland Stoves Ltd

Rated 5 out of 5 stars

Glass guard

Glass guard arrived quickly and was well packaged. Looks amazing.

January 15, 2021
Bowland Stoves Limited logo

Reply from Bowland Stoves Limited

Thank you for your kind review.

Kind Regards,
Bowland Stoves Ltd

Rated 5 out of 5 stars

Really great service from Bowland…

Really great service from Bowland Stoves, very responsive. We are very happy with our ACR Woodpecker.

January 14, 2021
Bowland Stoves Limited logo

Reply from Bowland Stoves Limited

Thank you for your kind review.

Kind Regards,
Bowland Stoves Ltd

Rated 5 out of 5 stars

I would recommend this company to…

I would recommend this company to everyone, the customer service is excellent. I had a fault with my fire and had an immediate response and a solution..

January 13, 2021
Bowland Stoves Limited logo

Reply from Bowland Stoves Limited

Sorry to hear about the fault in your fire but I'm glad we have got it sorted for you.

Thank you for your kind review.

Kind Regards,
Bowland Stoves Ltd

Rated 5 out of 5 stars

My enquiry was handled quickly and my…

My enquiry was handled quickly and my spare parts were despatched within a few days
Very efficient service and I would definitely use Bowland again.

January 10, 2021
Bowland Stoves Limited logo

Reply from Bowland Stoves Limited

Thank you for your kind review.

Kind Regards,
Bowland Stoves Ltd

Rated 5 out of 5 stars

Excellent service throughout

Excellent service throughout. Easy to navigate site using manufacturers' codes. Very helpful woman when I phoned for advice. Clear pricing. Fairly prompt delivery which arrived when they said it would. Well packaged with no damaged goods. (Wish they were in Sheffield.)

December 9, 2020
Bowland Stoves Limited logo

Reply from Bowland Stoves Limited

Thank you for your kind review.

Kind Regards,
Bowland Stoves Ltd

Rated 5 out of 5 stars

Great service online.

Great service online.
I was able to visit the showroom to view my stove before buying it, but then ordered online due to the lockdown. Great service, prompt responses to emails. Delivery was excellent.

December 3, 2020
Bowland Stoves Limited logo

Reply from Bowland Stoves Limited

Thank you for your kind review.

Kind Regards,
Bowland Stoves Ltd

Rated 5 out of 5 stars

excellent little gem of a shop

The ladies at Bowland stoves were extremely helpful, polite and professional.
The service was efficient and the lads helped to load up my vehicle with a hearth.
I also used the online service to order a moisture meter and picked it up the day after as i was passing the store with no issues at all would highly recommend them.

December 3, 2020
Bowland Stoves Limited logo

Reply from Bowland Stoves Limited

Thank you for your kind review.

Kind Regards,
Bowland Stoves Ltd

Rated 5 out of 5 stars

The service was amazing

The service was amazing. Carol was super helpful and efficient at getting back to me with all my questions- really impressed and thank you for our lovely log burner

December 2, 2020
Bowland Stoves Limited logo

Reply from Bowland Stoves Limited

Thank you for your kind review.

Kind Regards,
Bowland Stoves Ltd

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look