Bowland Stoves Limited Reviews 

186
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

This is the second time we have ordered spares from Bowland Stoves for our Hunter 6 stove.Why? Because we have experienced first class advice;service and genuine Hunter spares.Our latest order contai... See more

Rated 5 out of 5 stars

So happy with our new stove. Carol was great, organised the fitter, gave advice on stove outputs and brands, spares availability answered all our questions and was always quick too answer emails Afte... See more

Rated 5 out of 5 stars

Searched far and wide seeking parts for a twenty year old stove. Found Bowland stoves, by chance online. I was so lucky. Dealt with Carol who was extremely helpful and courteous. Had parts, inclu... See more

Company replied

Rated 5 out of 5 stars

Clear website, that easily allowed me to find a replacement part that was otherwise hard to source, prompt online response to my questions, and very quick delivery.

Company details

  1. Wood Stove Shop
  2. Grill Store

Information provided by various external sources

Bowland Stoves Limited is an established retailer of quality branded Wood Burning Stoves and Multi Fuel Stoves. We also sell stove replacements parts and replacement Glass.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

186 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(186)

4 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Once prompted that my purchase had not…

Once prompted that my purchase had not arrived after 2 weeks service was good. Problem was not arrived from manufacturer but not conveyed to me. Arrived a week later.

November 3, 2020
Bowland Stoves Limited logo

Reply from Bowland Stoves Limited

Sorry for the delay in your products arriving.

Kind Regards,
Bowland Stoves Ltd

Rated 5 out of 5 stars

fantastic service

fantastic service
arrived much quicker than anticipated

November 3, 2020
Bowland Stoves Limited logo

Reply from Bowland Stoves Limited

Thank you for your kind review.

Kind Regards,
Bowland Stoves Ltd

Rated 5 out of 5 stars

Stove spares

Everything went well with this transaction for spares for my wood burner. Thanks.

November 3, 2020
Bowland Stoves Limited logo

Reply from Bowland Stoves Limited

Thank you for your kind review.

Kind Regards,
Bowland Stoves Ltd

Rated 5 out of 5 stars

Excellent

Great web page easy to order and quick delivery have used bowl and stoves 5 times impressed.

November 2, 2020
Bowland Stoves Limited logo

Reply from Bowland Stoves Limited

Thank you for your kind review.

Kind Regards,
Bowland Stoves Ltd

Rated 5 out of 5 stars

spares supply

grate spares ordered and delivered quickly. thank you

November 2, 2020
Bowland Stoves Limited logo

Reply from Bowland Stoves Limited

Thank you for your kind review.

Kind Regards,
Bowland Stoves Ltd

Rated 5 out of 5 stars

Amazing service!

Amazing service!
Very efficient at responding to messages out of working hours which made a significant difference to me enquiring about their products. Delivery of our wood burner was very quick.
I would definitely highly recommend this company for anybody looking to purchase any of their products.

November 2, 2020
Bowland Stoves Limited logo

Reply from Bowland Stoves Limited

Thank you for your kind review.

Kind Regards,
Bowland Stoves Ltd

Rated 5 out of 5 stars

Excellent shopping experience

Excellent shopping experience. Good communication and fast delivery of new fire grate. Thank you.

October 26, 2020
Bowland Stoves Limited logo

Reply from Bowland Stoves Limited

Thank you for your kind review.

Kind Regards,
Bowland Stoves Ltd

Rated 5 out of 5 stars

Courier not very good

Courier not very good, but Bowland persevered and delivery eventually made. Very happy with product.

October 26, 2020
Bowland Stoves Limited logo

Reply from Bowland Stoves Limited

Good Afternoon,

Thank you for your kind review.

We did make a complaint with our couriers at the time,

We are very glad this didn't spoil your experience with Bowland Stoves Ltd.

Kind Regards,
Bowland Stoves Ltd

Rated 5 out of 5 stars

Good communication

Good communication, great little chimenea delivered when promised - thank you

October 26, 2020
Bowland Stoves Limited logo

Reply from Bowland Stoves Limited

Thank you for your kind review.

Kind Regards,
Bowland Stoves Ltd

Rated 5 out of 5 stars

Fantastic service

Ordered a replacement grate bar for my Aarrow Stove from Bowland Stoves. They contacted the manufacturers Arada, who dispatched the part just hours later. Within 23 hours of me breaking the original grate bar, I once again had a fully working stove complete with new part! Fantastic service, thank you Bowland, Arada and DPD.

September 28, 2020
Unprompted review
Bowland Stoves Limited logo

Reply from Bowland Stoves Limited

Thank you for your kind review.

Kind Regards,
Bowland Stoves Ltd

Rated 5 out of 5 stars

Great to deal with

Great to deal with, fast prompt service & delivery.

September 21, 2020
Unprompted review
Bowland Stoves Limited logo

Reply from Bowland Stoves Limited

Thank you for your kind review.

Kind Regards,
Bowland Stoves Ltd

Rated 5 out of 5 stars

Excellent service during covid

Excellent service.needed a new baffle plate for stove as the original was starting to crack and warp.despite notice that deliveries could take longer due to covid (which wasnt an issue as it's not fire season yet) it arrived within days earlier then expected so we are all set for the cold weather 👍 would recommend and buy from Bowland stoves again

September 19, 2020
Unprompted review
Bowland Stoves Limited logo

Reply from Bowland Stoves Limited

Thank you for your kind review.

Kind Regards,
Bowland Stoves Ltd

Rated 5 out of 5 stars

Excellent service

Excellent service, lightening fast delivery.

September 14, 2020
Unprompted review
Bowland Stoves Limited logo

Reply from Bowland Stoves Limited

Thank you for your kind review.

Kind Regards
Bowland Stoves Ltd

Rated 5 out of 5 stars

La Hacienda chiminea

Very prompt service. We are in Somerset, Bowlands Lancashire but, as promised, item was delivered in two days free of charge. Very impressed.

September 14, 2020
Unprompted review
Bowland Stoves Limited logo

Reply from Bowland Stoves Limited

Thank you for your kind review.

Kind Regards
Bowland Stoves Ltd

Rated 3 out of 5 stars

Online order

I ordered and paid £10 next day deliver arrived over a week later, they told me that was a standard charge but a few weeks earlier I ordered a set of Yorkshire grate bars on any day delivery they arrived no postage charge.
Very misleading online site

September 14, 2020
Unprompted review
Bowland Stoves Limited logo

Reply from Bowland Stoves Limited

Sorry for the confusion over the delivery charges.

Your order for the grate bars would have been free because we offer free delivery on all orders over £75.

Kind Regards
Bowland Stoves Ltd

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look