Box2 Fashion Reviews 1,859

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 1,419 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting that items are well-made, durable, and often last for years. The delivery service is frequently highlighted as prompt and efficient, with many people appreciating the quick arrival of their orders and secure packaging. The overall service is also highly regarded, with reviewers finding the ordering process easy and the staff helpful and pleasant. However, some customers also noted occasional issues with product quality, describing certain items as flimsy, thin, or not meeting their usual standards. A few other people felt that some garments were not accurately described, particularly regarding stretch or sizing, leading to disappointment with the fit.

What people talk about most

Product

Reviewers mention positive feedback about product quality and fit. Many customers praise the excellent... See more

Quality

People report positive experiences with quality. Many customers praise the excellent quality of garments,... See more

Delivery service

Consumers consistently report positive experiences with delivery services. Many reviewers highlight the speed... See more

Order

Users describe positive interactions with order. Customers consistently praise the ease of the ordering... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the efficient, prompt, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been a customer of Box2 for several years I have never needed help with my orders but just recently I had a problem with a blouse /jacket which unfortunately had a fault. When I phoned I could... See more

Company replied

Rated 5 out of 5 stars

I’ve been buying from Box 2 for years and the quality of their clothes has been consistently high throughout. I’ve never sent anything back so I don’t know how they deal with returns. My order has a... See more

Company replied

Rated 5 out of 5 stars

Very pleasant lady answered the phone when I rang to place an order. Prefer the personal touch rather than ordering online! Very prompt delivery and the garment was exactly as described/ pictured in t... See more

Company replied

Rated 5 out of 5 stars

Easy to navigate website, super-fast delivery in paper, not plastic. Items always fit, sizing is really good. Materials are easy on the skin and the clothing is timeless and ageless. Items are very g... See more

Company replied


Company details

  1. Plus Size Clothing Store
  2. Clothing Store
  3. Fashion Accessories Store
  4. Women's Clothing Store

About Box2 Fashion

Written by the company

Welcome to Box2

Box2 has always been committed to making beautiful clothes and creating seasonal collections for women size 14 to 32.

Our collections include a fantastic coordinating knitwear range with cardigans, jumpers and ponchos, comfortable and stylish jersey, and of course our bestselling stretch trousers. All exclusively designed by us and expertly made across Europe.

We believe fashion should be fun & easy to care for. In fact, looking good is effortless with Box2. This is why we have been established for over 40 years. Buy now, wear forever.

Please visit our easy-to-use website, where you can browse the full collection. With FREE standard delivery on all orders over £75, FREE returns and our dedicated customer care team, it's easy to create the perfect outfit for any occasion.

Our team is available on 01273 832 956, Monday to Friday, 9am to 5pm, or via our CHAT.

SHOP NOW CONTACT US

Contact info

FREE DELIVERY

Enjoy FREE standard delivery on UK orders over £75.

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I love Box 2 clothes

I love Box 2 clothes, they fit really well and I always feel good in them.
Good quality clothing especially suitable for the fuller figure.
Nicky and the Box 2 team are always really helpful If you have any questions.

April 8, 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you for your wonderful feedback. We are delighted to hear you enjoy speaking to one of the team. We are here to help, give advice or for a friendly chat 😍

Rated 5 out of 5 stars

Excellent service

Excellent service. Fast delivery and well packaged.

April 7, 2026
Box2 Fashion logo

Reply from Box2 Fashion

We are so pleased to hear that you like the quality of our styles and we were able to deliver quickly and efficiently. That is very important to us 💕

Rated 5 out of 5 stars

Very pleased

Good quality of garments.Friendly people on the phone.No hassle with any questions or queries.

April 9, 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you for your wonderful feedback. We are delighted to hear you enjoy speaking to one of the team. We are here to help, give advice or for a friendly chat. 😍

Rated 5 out of 5 stars

Have been a customer of Box2 for many…

Have been a customer of Box2 for many years. Excellent Customer Services too👍. Thank you.

April 9, 2026
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Reply from Box2 Fashion

Thank you so much for taking the time to leave such a wonderful review! Your review means a lot to us. We always strive to give our best to help our customers and I'm glad we have been able to do so for these many years 💖

Rated 5 out of 5 stars

Quality service

Always delivered very quickly, good quality, great sizing. I’ve worn this jumper three times already and I’ve only had it a week!

April 9, 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you so much for taking the time to leave such a wonderful review! Your review means a lot to us 💖

Rated 5 out of 5 stars

When I order from Box 2 the people I…

When I order from Box 2 the people I speak to on the phone are always helpful and informative. My order always arrives on time and should I need to return anything (which is very unusual) it is straightforward.

April 8, 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you so much for your incredibly kind words and for awarding us a five-star rating! We are pleased to hear you love our styles 🤩

Rated 5 out of 5 stars

The garment are stylish and of very…

The garment are stylish and of very good quality. The website is easy to understand , the staff very helpful and the delivery on time.

April 7, 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you so much for taking the time to leave such a wonderful review! Your review means a lot to us 💖

Rated 5 out of 5 stars

Love these jeans.

Rebecca jeans have become my ‘ go to’ jeans of the moment with just the right amount of stretch and flair. Lovely soft denim and with the bonus of pockets. They do come up a little big so maybe go down a size.

March 18, 2026
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Reply from Box2 Fashion

So pleased to hear you love the fabulous Rebecca Jeans as much as we do! Thank you for your lovely review 😘

Rated 5 out of 5 stars

#Timeless comfortable clothing

Easy to navigate website, super-fast delivery in paper, not plastic. Items always fit, sizing is really good. Materials are easy on the skin and the clothing is timeless and ageless. Items are very good to combine with each other. I'm ordering for several years now.

April 7, 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you so much for taking the time to leave your review and for giving us a 5-star rating. Pleased to hear we have been able to serve well for these many years 💖

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