Box2 Fashion Reviews 1,859

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 1,419 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting that items are well-made, durable, and often last for years. The delivery service is frequently highlighted as prompt and efficient, with many people appreciating the quick arrival of their orders and secure packaging. The overall service is also highly regarded, with reviewers finding the ordering process easy and the staff helpful and pleasant. However, some customers also noted occasional issues with product quality, describing certain items as flimsy, thin, or not meeting their usual standards. A few other people felt that some garments were not accurately described, particularly regarding stretch or sizing, leading to disappointment with the fit.

What people talk about most

Product

Reviewers mention positive feedback about product quality and fit. Many customers praise the excellent... See more

Quality

People report positive experiences with quality. Many customers praise the excellent quality of garments,... See more

Delivery service

Consumers consistently report positive experiences with delivery services. Many reviewers highlight the speed... See more

Order

Users describe positive interactions with order. Customers consistently praise the ease of the ordering... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the efficient, prompt, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been a customer of Box2 for several years I have never needed help with my orders but just recently I had a problem with a blouse /jacket which unfortunately had a fault. When I phoned I could... See more

Company replied

Rated 5 out of 5 stars

I’ve been buying from Box 2 for years and the quality of their clothes has been consistently high throughout. I’ve never sent anything back so I don’t know how they deal with returns. My order has a... See more

Company replied

Rated 5 out of 5 stars

Very pleasant lady answered the phone when I rang to place an order. Prefer the personal touch rather than ordering online! Very prompt delivery and the garment was exactly as described/ pictured in t... See more

Company replied

Rated 5 out of 5 stars

Easy to navigate website, super-fast delivery in paper, not plastic. Items always fit, sizing is really good. Materials are easy on the skin and the clothing is timeless and ageless. Items are very g... See more

Company replied


Company details

  1. Plus Size Clothing Store
  2. Clothing Store
  3. Fashion Accessories Store
  4. Women's Clothing Store

About Box2 Fashion

Written by the company

Welcome to Box2

Box2 has always been committed to making beautiful clothes and creating seasonal collections for women size 14 to 32.

Our collections include a fantastic coordinating knitwear range with cardigans, jumpers and ponchos, comfortable and stylish jersey, and of course our bestselling stretch trousers. All exclusively designed by us and expertly made across Europe.

We believe fashion should be fun & easy to care for. In fact, looking good is effortless with Box2. This is why we have been established for over 40 years. Buy now, wear forever.

Please visit our easy-to-use website, where you can browse the full collection. With FREE standard delivery on all orders over £75, FREE returns and our dedicated customer care team, it's easy to create the perfect outfit for any occasion.

Our team is available on 01273 832 956, Monday to Friday, 9am to 5pm, or via our CHAT.

SHOP NOW CONTACT US

Contact info

FREE DELIVERY

Enjoy FREE standard delivery on UK orders over £75.

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Lovely lightweight tunic

Website is easy to use. The description was spot on and I loved the button detail down the front of the tunic.
Ordered online and it arrived safely a few days later
Beautifully packed.

April 13, 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you so much for your incredibly kind words and for awarding us a five-star rating! We are pleased to hear you love our styles 🤩

Rated 5 out of 5 stars

Speedy delivery

Speedy delivery. Quality looks good but havent worn or washed item yet

April 16, 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you so much for awarding us a five-star rating! 🤩

Rated 5 out of 5 stars

The clothes are made well fabric is…

The clothes are made well fabric is lovely. The girls are very helpful. It’s my go to shop.

April 13, 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you for your wonderful feedback. We are delighted to hear you enjoy speaking to one of the team. We are here to help, give advice or for a friendly chat. 😍

Rated 5 out of 5 stars

Great quality trousers

Great quality. Well packed. Quick delivery. Excellent service.

April 16, 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you so much for taking the time to leave such a wonderful review! Your review means a lot to us 💖

Rated 5 out of 5 stars

Lovely jumper, efficient and speedy delivery

Communication throughout from order to delivery was excellent. The jumper was excellent quality, a lovely colour and a relaxed oversized fit which was just what I wanted.

April 16, 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you so much for your incredibly kind words and for awarding us a five-star rating! We are pleased to hear you love our styles 🤩

Rated 5 out of 5 stars

Love love Box 2

Love love Box 2
Great clothing ,very quick delivery and excellent returns service .

April 15, 2026
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Reply from Box2 Fashion

Thank you for awarding us 5* ❤️

Rated 5 out of 5 stars

Good fit

Lovely quality
Trendy trousers
Fitted perfectly

April 14, 2026
Box2 Fashion logo

Reply from Box2 Fashion

We are glad you love our trousers as much as we do! Thank you for your 5* review ❤️

Rated 5 out of 5 stars

Brilliant products brilliant service

Catalogue is size accurate and colour true, the ordering process simple and payment swift and secure. The packaging is sturdy enough and the.tracked delivery prompt. Brilliant product, brilliant service

April 13, 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you so much for your incredibly kind words and for awarding us a five-star rating! We are pleased to hear you love our styles 🤩

Rated 5 out of 5 stars

Swift service

Swift service, great product and good quality merchandise

April 13, 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you for your lovely feedback 💖

Rated 5 out of 5 stars

Lovely tunic

Lovely tunic, very useful with all of my blouses.
Great delivery with Royal Mail to the door.
Thank you, you are great.

April 13, 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you so much for taking the time to leave such a wonderful review! Your review means a lot to us 💖

Rated 4 out of 5 stars

Sadly all toʻ large

Sadly everything was too big.
The sweaters were enormous & lovely but no smaller sizes it seems.
Would appreciate some smaller if possible.
Service excellent

April 9, 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you for your review. The Verona Jumpers are one size but we do have a large selection of styles that come in individual sizes. ❤️

Rated 5 out of 5 stars

Exceptional quality.

As always, Box 2 deliver exceptional quality clothing that offers style and value. I have many pieces that have lasted for years as they wash well.

April 9, 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you so much for taking the time to leave your review and for giving us a 5-star rating. Pleased to hear we have been able to serve well for these many years 💖

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