I have been a customer of Box2 for several years I have never needed help with my orders but just recently I had a problem with a blouse /jacket which unfortunately had a fault. When I phoned I could... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve been buying from Box 2 for years and the quality of their clothes has been consistently high throughout. I’ve never sent anything back so I don’t know how they deal with returns. My order has a... See more
Company replied
Very pleasant lady answered the phone when I rang to place an order. Prefer the personal touch rather than ordering online! Very prompt delivery and the garment was exactly as described/ pictured in t... See more
Company replied
Easy to navigate website, super-fast delivery in paper, not plastic. Items always fit, sizing is really good. Materials are easy on the skin and the clothing is timeless and ageless. Items are very g... See more
Company replied
Company details
About Box2 Fashion
Written by the company
Welcome to Box2
Box2 has always been committed to making beautiful clothes and creating seasonal collections for women size 14 to 32.
Our collections include a fantastic coordinating knitwear range with cardigans, jumpers and ponchos, comfortable and stylish jersey, and of course our bestselling stretch trousers. All exclusively designed by us and expertly made across Europe.
We believe fashion should be fun & easy to care for. In fact, looking good is effortless with Box2. This is why we have been established for over 40 years. Buy now, wear forever.
Please visit our easy-to-use website, where you can browse the full collection. With FREE standard delivery on all orders over £75, FREE returns and our dedicated customer care team, it's easy to create the perfect outfit for any occasion.
Our team is available on 01273 832 956, Monday to Friday, 9am to 5pm, or via our CHAT.
SHOP NOW CONTACT USContact info
Unit 10, Stairbridge Court, Stairbridge Lane, RH17 5PA, Bolney, United Kingdom
- 01273832956
- enquiries@box2.co.uk
- www.box2.co.uk
FREE DELIVERY
4.7
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast delivery and good quality trousers…
Fast delivery and good quality trousers that are a perfect fit!
April 23, 2026
Reply from Box2 Fashion
So pleased to hear you love our fabulous trousers as much as we do! 😍
Good quality clothing from a reliable retailer
I’ve been buying from Box 2 for years and the quality of their clothes has been consistently high throughout. I’ve never sent anything back so I don’t know how they deal with returns. My order has always arrived within a couple of days and has always been packed well.
April 23, 2026
Reply from Box2 Fashion
Thank you so much for your incredibly kind words and for awarding us a five-star rating! We are pleased to hear you love our styles 🤩
A lovely top
A lovely top. I have worn it a couple of times and my husband noticed ! and complimented me.
It’s v nice fabric and has washed well, as do all of my Box 2 tops … and I have had some of them for years. Well done Box 2 team … another success.
April 20, 2026
Reply from Box2 Fashion
Thank you so much for taking the time to leave such a wonderful review! Your review means a lot to us 💖
Reply from Box2 Fashion
Thank you so much for awarding us a five-star rating! 🤩
Two New Tops,
Two New Tops,, beautiful material, perfect fit, good price ,,,SO typical of Box 2. Thankyou Everyone.
April 23, 2026
Reply from Box2 Fashion
Thank you so much for your incredibly kind words and for awarding us a five-star rating! We are pleased to hear you love our styles 🤩
I have been a customer or many years…
I have been a customer or many years and as a tall lady I find the trousers an excellent fit. I do like the slim fitting and the longer length of the Robell trousers. I also like the fit of the tops as they are a longer length than you can get in other shops. I have no problems ordering on line or sometimes over the phone. The service is excellent.
March 26, 2026
Reply from Box2 Fashion
Thank you so much for taking the time to leave such a wonderful review! Your review means a lot to us. We always strive to give our best to help our customers and I'm glad we have been able to do so for these many years 💖
The ordering was simple and the clothes…
The ordering was simple and the clothes arrived a couple days later. No issues at all
April 20, 2026
Reply from Box2 Fashion
Thank you for your lovely feedback 💖
The jacket is absolutely gorgeous
The jacket is absolutely gorgeous. Perfect fit Colours are exactly as described. It feels very smart and A joy to wear The sale price makes it so much more attractive Excellent value.
April 22, 2026
Reply from Box2 Fashion
We are so please you loved your Coatigan. They have been very popular so happy you managed to grab a bargain in our sale. 😘
I have been a customer of Box2 for…
I have been a customer of Box2 for several years I have never needed help with my orders but just recently I had a problem with a blouse /jacket which unfortunately had a fault. When I phoned I could not have been given more help or given a polite call solved straight away. No off putting or excuses nothing but a helpful call and all my problems solved straight away. Thank you. Kind regards.
April 21, 2026
Reply from Box2 Fashion
Thank you so much for your incredibly kind words and for awarding us a five-star rating! We are sorry that your top had a fault and we have fed this back to our supplier and glad that we were able to send a replacement 🤩
Easy to order and swift delivery.
Easy to order and swift delivery.
I can always rely on Box2 clothes being good quality, good fit and always wash & wear well.... always happy with my orders.
April 22, 2026
Reply from Box2 Fashion
🤩 Thank you so much for awarding us a five-star rating!
Really pleased with the jumper
Really pleased with the jumper, very fine quality for a Scottish Summer. I also like the pocket, very good for seed packets when gardening. Glad Box 2 exists as I am not getting any thinner.
April 21, 2026
Reply from Box2 Fashion
I'm so pleased we can be of service! Regards Nicky
Reply from Box2 Fashion
Thank you for awarding us 5* ❤️
Reply from Box2 Fashion
Thank you for you 5* review and glad it was delivered quickly 😍
Pleased with the purchase of a knitted…
Pleased with the purchase of a knitted top and buttoned cardigan with proper sleeves to the shoulder on both of them as I dislike knits with a ridge halfway down my arm! They arrived promptly and I am happy to wear them. Also, the price was good as I bought in the Sale.
April 20, 2026
Reply from Box2 Fashion
We are so glad you managed to grab bargains in our popular sale! Thank you for awarding us 5*❤️
Box 2 frequent shopper
As a frequent shopper from Box 2, I find orders are easy to place, and dispatch and delivery is always very promptly.
April 20, 2026
Reply from Box2 Fashion
Thank you for your lovely review and for awarding us 5* 😘
I rang Box2 for advice on fit/size and…
I rang Box2 for advice on fit/size and colour. The lady on the telephone was very helpful
My order was processed quickly and arrived securely packaged
April 20, 2026
Reply from Box2 Fashion
We are glad that we managed to help on the telephone and you love your order. Thank you for your 5* rating 💕
Safe fast delivery and goods gift…
Safe fast delivery and goods gift wrapped for daughters present. Thank you.
April 17, 2026
Reply from Box2 Fashion
We are so pleased to hear that you like the quality of our styles and we were able to deliver quickly and efficiently. That is very important to us ❤️
A satisfied customer . …
I placed my order on a Friday morning and I received my purchase on Monday as usual the service was excellent and the goods were your usual high standard .
April 17, 2026
Reply from Box2 Fashion
Thank you so much for your incredibly kind words and for awarding us a five-star rating! We are pleased to hear you love our styles 🤩
Reply from Box2 Fashion
Thank you so much for awarding us a five-star rating! 🤩
I am thrilled with the two tops I…
I am thrilled with the two tops I bought. Just as seen on line. True to size and colour. Will continue to follow your website. Arrived in time and well packaged. Thank you
April 13, 2026
Reply from Box2 Fashion
Thank you so much for taking the time to leave such a wonderful review! Your review means a lot to us 💖
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.