Boxaid Reviews 

On the weekends is hardly any businesses that's opens, and i had an issue with my computer. I went online and started my search I came across quite a few, but I choose Boxaid, because of there transparency. I then pick the phone and called them, it wasn't long after i. was connected with a qualified specialist, who understand my needs, She was very polite, and knowledge of her work. I'm satisfied with the work she has done. I would not hesitate to recommend Boxaid, to anyone who need a Job well done.

This is the third time I have used Boxaid. US based, exceptional service, trustworthy! Had a problem with antivirus program. Somehow ended up with a 'third party' who started accessing my computer. I terminated and contacted Boxaid to check and resolve any issues from the scammer. In less than 30 min, Kristina checked and resolved issues. Very comforting to know a trustworthy, knowledgeable computer support organization. Highly recommend!!

Simply outstanding service.

A seemingly unrelated confluence of fail points in my tech infrastructure had created an almost perfect storm of malfunction across every device in my home--leaving me at a virtual standstill productivity-wise. After completing his diagnostic work, George returned with a very logical and easily understandable explanation of how these seemingly disparate break points were, in fact, related, and how in concert they had brought down my system.

George's thoughtful approach to problem solving makes him true a standout from so many of the other IT support professionals I've had the misfortune of having had to rely upon in the past--staffers who simply were just not vested in what they were doing or, more, likely, flat-out incompetent.

My heartfelt appreciation again, George, for pulling me out of what had become, to me, an absolutely nightmarish IT predicament!

Stop wasting time and call these folks!!!!! They can solve in minutes what it takes most of us to address in hours - if we can address the problems at all!

Very helpful and very friendly.

Dealing with Boxaid, was truly a painless experience.
My tech was patient, insightful, and patient (did I mention Patient???)
Both Kristine(a) and George were helpful and thorough.
I would recommend them on their attitude and work ethic alone, but they have the skillset to get the job done.

Excellent help - computer is happy and me too!!

Thanks Kristina for attention to details and not failing me when we had to dig deeper to fix it.

Kudos to you and your team!!!

Highly recommend Boxaid services. We had no wait time to connect. Kristina was so helpful and resolved our issue in a matter of minutes. Service cost was very reasonable. We will utilize their services as our "go to" in the future.

The technician did a great job of diagnosing my printer problems and fixing them within 30 minutes. The support was available immediately.

In a world where everyone seems to be looking for a quick buck, I cannot believe, in this day and age that will find people not only courteous but patient - Thank you Boxaid...thank you Kristina!!!

Boxaid is a life saver! Seemingly simple problems can bring productivity to a hault. I've spent days trying to resolve an issue. Google chat was no help because it doesn't exist anymore! Their "help center" took me in circles and to articles that didn't address my exact issue. George at Boxaid resolved it in seconds and then waited for me to check a bunch of other things to make sure I had no other questions. Simply amazing is all I can say!

They have this woman working (TODAY) there that is SOOOOO rude and unprofessional AVOID like the PLAGUE. She is demeaning, condescending. I asked repeatedly for help clearing up space on my HD and was willing to pay but she did all she could to get me off the phone. (To a hiring paying client I am guessing) When I called back after she hung up on me I got her AGAIN (Seems she was the only one answering calls) I asked for a manager to call me, No call!! When I called back to find out why she blocked my NUMBER!!!! AVOID< AVOID< AVOID home-based service agents just looking for top dollar calls like old school cab drivers.

BoxAid has helped us out many times! Thank you Christina for your patience,kindness and knowledge!
Kelly

I usually love Boxaid, but the last gal was so unwilling to try to help and went out of her way to try to push me off to someone else. I had actually followed the instructions from a previous helper and called back to continue, but the new girl was supper uninterested. I'll try a different company. Dissapointed . . .