A very good postman, he is always friendly and respectful. Our street has like a permanent postman and I think he even knows everyone there, so it's easy for him to make deliveries and always in go... See more
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Always on time (track & Trace in real time) but most importantly the drivers are always friendly and handle packages with great care,they also don't leave it at another house if you are not home witch... See more
This year and last year I have received several pacakges where the content was damaged. This year it's the 5th time that contents was damaged, DESPITE all packages saying on the packing that the c... See more
My package was received to Bpost on 27MAR26, delivered to my address on 12MAY26 so i wait 47 days for delivery, this is not normal evem if they were on strike. They took customers for hostages instead... See more
Company details
Information provided by various external sources
Wij willen het toonaangevende postbedrijf zijn, waarin klanten hun vertrouwen stellen.// Nous voulons être l'opérateur postal par excellence, auquel les clients accordent leur confiance.
Contact info
1000, Brussels, Belgium
- www.bpost.be
4.1
Great
274K reviews
Hasn’t replied to negative reviews
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De pakjesautomaat is heel gemakkelijk
May 5, 2026
Unprompted review
Professional delivery and customer…
Professional delivery and customer service.
May 5, 2026
Unprompted review
Absolutely disgusting service from…
Absolutely disgusting service from bpost. I ordered my clothes TWO WEEKS in advance because bpost usually delivers within 4–6 days, and I wanted enough time in case I needed to return anything or order replacements before my 16th birthday. Instead, my package has been sitting in a warehouse for an entire week doing absolutely nothing.
This is completely unacceptable. My birthday is in TWO DAYS and now I might not even have the clothes I planned because bpost can’t do their job properly. If there were going to be massive delays, customers should have been warned BEFORE ordering. Not everyone can magically predict that their parcel will be abandoned in a sorting center for weeks.
A 16th birthday is important, and the fact that this got ruined because of terrible communication and awful service is honestly infuriating. No updates, no solutions, no way to pick it up yourself — just “wait.” Ridiculous company and unbelievably disrespectful treatment toward customers.
May 6, 2026
Unprompted review
Always Prompt and easy to track…
Always Prompt and easy to track packages and always with friendly service !
May 6, 2026
Unprompted review
As expected
As expected. When not home and not a track and trace it is delivered in my safe space
May 5, 2026
Unprompted review
Delivery time abysmal
May 6, 2026
Unprompted review
BPost did well
This time BPost delivered on time and the communication about when the package was going to be delivered was bang-on. Well done !!
May 5, 2026
Unprompted review
Packages not left in my safe place
Deliveries of packages are very erratic. When i'm not home the request I gave is to leave it under the awning behind the house. It is protected there and people cannot just easily get to it.
Sadly, I've already found packages at the front door, behind the car on the driveway, behind the house in the rain.
I lodge a complaint if I can, it is better the next time, and then once again, it is placed wherever.
May 5, 2026
Unprompted review
Delivery always on time and in safe…
Delivery always on time and in safe conditions
May 5, 2026
Unprompted review
Nice experience, can be improved
Very confortable to have access 24h/24h, nevertless the delay of 5 days to collect the colis is too short, easy to miss it
May 4, 2026
Unprompted review
Fast and kind people
May 4, 2026
Unprompted review
Because of the strike
Because of the strike, it took one month to receive my package. When it was delivered, it was placed in an office located 20 minutes from the original office location.
May 4, 2026
Unprompted review
Horrible experience
Horrible experience. Because of the strike (fair enough of course) the huge backlog did not allow to receive my parcel in time (it took 2 weeks!) and NOBODY was willing to give any update other than a normal legally compliant one
May 4, 2026
Unprompted review
Well… asking an opinion after 4 weeks…
Well… asking an opinion after 4 weeks of strike is brave…
May 5, 2026
Unprompted review
I received my parcel half opened and…
I received my parcel half opened and one item inside broken
May 4, 2026
Unprompted review
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