Local service of this company (post men and women) is pretty good. The people on the ground do their best. But as a business working on a contract basis with them to send out parcels every week for us... See more
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See what reviewers are saying
A very good postman, he is always friendly and respectful. Our street has like a permanent postman and I think he even knows everyone there, so it's easy for him to make deliveries and always in go... See more
Always on time (track & Trace in real time) but most importantly the drivers are always friendly and handle packages with great care,they also don't leave it at another house if you are not home witch... See more
I've been having my packages delivered to de bbox lockers for 2 years now. It's the best way to go about receiving your online orders hassle free
Company details
Information provided by various external sources
Wij willen het toonaangevende postbedrijf zijn, waarin klanten hun vertrouwen stellen.// Nous voulons être l'opérateur postal par excellence, auquel les clients accordent leur confiance.
Contact info
1000, Brussels, Belgium
- www.bpost.be
4.1
Great
274K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
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April 28, 2026
Unprompted review
Terrible service
Terrible service. Several packages have been at their depot for more than a week with no update. For another package, they keep delaying the delivery. With PostNL, I never have any issues at all, and they always deliver within 24 hours. Bpost is the worst delivery service I have ever encountered.
April 28, 2026
Unprompted review
Kindness and efficiency
Kindness and efficiency. The bpost bureau from Auderghem are awesome. Those guys are really great. Excellent experience
April 28, 2026
Unprompted review
Overall they give a great service
Overall they give a great service. Very good tracking information and delivery options.The postmen really do deserve fair reward and working conditions.
April 28, 2026
Unprompted review
The worst delivery company in belgium!
April 28, 2026
Unprompted review
Very clear communication
April 28, 2026
Unprompted review
Horrible horrible horrible horrible…
Horrible horrible horrible horrible horrible horrible horrible horrible horrible horrible
April 9, 2026
Unprompted review
Thanks 🙏 ⭐️⭐️⭐️⭐️⭐️
April 24, 2026
Unprompted review
Unacceptable
if there was zero star that would be correct.
Totally unacceptable!
A strike for a month and no provision made for some delivery. Feeling held hostage, important mails undelivered that affect our lives. What kind of precedent does it lead to. Is this democratic? Surely there is a point where accountability comes into play.
Moving all our post to DPD from now on.
April 24, 2026
Unprompted review
Strikes and delays
It’s the worst organised delivery system I have ever met. You never know if you get your package tomorrow, in a week or in a month. Regular strikes affect innocent people and last weeks. That’s ridiculous.
German DHL or Dutch PostNL works better in Belgium than its national company. It’s absurd.
Whenever I have to order something, I’m already sweating. I know it’s gonna be a problem. XXI century, heart of Europe and mess like in Middle Ages…
April 24, 2026
Unprompted review
Support for workers, Disappointment in bpost management
I fully support workers’ right to strike and demand fair conditions. But management’s weak response says a lot. With offices in Flanders operating, there were options to reorganize deliveries. As someone with crisis management experience, I know this was feasible. The real issue is that customers’ interests were clearly not a priority for bpost management, and that destroys trust.
April 25, 2026
Unprompted review
you did what you promised to do
April 26, 2026
Unprompted review
Ik wacht al sinds 7 april op pakket en…
Ik wacht al sinds 7 april op pakket en een ander pakket is al sinds 21 april zoek na dat de bpost locker "defect is" , stakingen of niet dit is geen service
April 26, 2026
Unprompted review
package not delivered on time
The package was supposed to be delivered on April 8-9, 2026, but it was delivered to me on April 24, 2026. This has caused me inconvenience.
April 8, 2026
Unprompted review
My package was not in my letter box as…
My package was not in my letter box as pretended by bpost! Collectable cds, im so angry !
April 24, 2026
Unprompted review
delivered with care
April 24, 2026
Unprompted review
Very quick and practical and efficient…
Very quick and practical and efficient service. The bbox delivery was the best experience
April 24, 2026
Unprompted review
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