The Brand Base  Reviews 

187
TrustScore 3 out of 5

2.9

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Rated 1 out of 5 stars

Ordered a large amount of tees for my start up back in February. Only for them to never be shipped and be stuck saying label printed. Then it’s impossible to get through to a human to get anything res... See more

Rated 5 out of 5 stars

I am so impressed with the quality of the tracksuits and hoodies from Branded Limited! They are incredibly luxe and feel so comfortable to wear. The best part? They come at such an affordable price. I... See more

Rated 1 out of 5 stars

Shocking, first review I have ever done but well deserved. Company ran by wannabe entrepreneurs youths who have the same business capacity as a year 9 school enterprise week. Compulsive liars couldn’t... See more

Rated 1 out of 5 stars

Horrified by the customer service or lack of!!!! 2 months late, marks on all hoodies, logos wonky, printing quite frankly dog water. Scam company I wouldn't pay a quarter of what I did originally, bet... See more

Company details

  1. Clothing Store
  2. Clothing Wholesale Market Place

Written by the company

Best Website for upcoming brands to sell their merch


Contact info

2.9

Average

TrustScore 3 out of 5

187 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.9

All reviews

(187)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

order took 2 weeks to come

September 12, 2024
The Brand Base  logo

Reply from The Brand Base

Hey,

Over the last week we have had an issue with damaged stock in our warehouse. We have sent out numerous emails and updates on social media about when the delivery will arrive. As it stands it has been sorted out and you will receive you order in the next few days.

Apologies for the inconvenience caused.

Any issues moving forward please email the team - plainclothes@brandedltd.co.uk and we can assist with the shipping information and/or will be able to issue you a full refund

Rated 4 out of 5 stars

Products are great

Products are really good quality for the price. Only thing I could say is it took a while to come but I suppose that's most likely not their fault. Other than that really good.

August 26, 2024
Rated 5 out of 5 stars

The fit on the hoodie is very good

The fit on the hoodie is very nice the only problem with when it first comes is the fluff from inside the hoodie goes everywhere when taking it out the package and when wearing it but apart from that one of my best hoodies

August 26, 2024
Rated 5 out of 5 stars

The oversized joggers are very…

The oversized joggers are very comfortable and you can adjust them to your preffered style. The oversized hoodie is very comfy too and boxed. Great quality and material also 10/10

August 28, 2024
Rated 1 out of 5 stars

Professional scammers…they will take…

Professional scammers…they will take your money and won’t deliver.
We ordered items from them that never materialised. Requested a refund that Mr Tai agreed to, but we never received. Been chasing them for 2 months now but still no refund. They never answer phone…
When we called citizens advice to start legal action we were informed that on the very same day they had had other complaints about this same company and its director.
Legal proceedings are under way and they are being reported to national trading standards.
This is U.K. not the jungle, there are processes to hold people like them accountable.

May 8, 2024
Unprompted review
Rated 1 out of 5 stars

When I received this item

When I received this item, the packing was wet and damp which already made me unpleased. However upon opening the joggers I discovered there to be lines on both legs, which made me confused as I thought it was going to be plain. The last thing was the size, I ordered a size small and I am 170cm and weigh 58kg and when I tried it on it was so baggy and flared, not like how I saw it on the picture?? The item was extremely long and was poorly sized. I used to think that this brand was good quality and priced well but then I asked other people on the internet and they said the quality isn’t the same and they have gone completely down the drain, not like how they used to be. What I really want ‘Branded ltd’ is a refund for this joke of an item, making me look like squidward or sutttin.

August 14, 2024
Rated 1 out of 5 stars

size 14/15

size 14/15, sleeves so short and do not fit my small 13 year old, stiching isn't the best either. then to have to pay to return the faulty item.... not impressed

August 2, 2024

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