The Brand Base  Reviews 

187
TrustScore 3 out of 5

2.9

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Rated 1 out of 5 stars

Ordered a large amount of tees for my start up back in February. Only for them to never be shipped and be stuck saying label printed. Then it’s impossible to get through to a human to get anything res... See more

Rated 5 out of 5 stars

I am so impressed with the quality of the tracksuits and hoodies from Branded Limited! They are incredibly luxe and feel so comfortable to wear. The best part? They come at such an affordable price. I... See more

Rated 1 out of 5 stars

Shocking, first review I have ever done but well deserved. Company ran by wannabe entrepreneurs youths who have the same business capacity as a year 9 school enterprise week. Compulsive liars couldn’t... See more

Rated 1 out of 5 stars

Horrified by the customer service or lack of!!!! 2 months late, marks on all hoodies, logos wonky, printing quite frankly dog water. Scam company I wouldn't pay a quarter of what I did originally, bet... See more

Company details

  1. Clothing Store
  2. Clothing Wholesale Market Place

Written by the company

Best Website for upcoming brands to sell their merch


Contact info

2.9

Average

TrustScore 3 out of 5

187 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.9

All reviews

(187)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Inconsistency

Inconsistency. The clothing is good quality but sizing seems inconsistent across different items of the same kind(tshirts for example) the website is super glitchy, and doesn't allow you to view checkout or even login sometimes.

May 15, 2024
Rated 4 out of 5 stars

Great fit, good quality

Bought this and arrived very quickly, both came exactly how advertised with the medium shorts fitting a 5 ft 9 male perfectly.
Fabric isn’t cheap or tacky, very high quality and doesn’t fade in the wash.

May 13, 2024
Rated 5 out of 5 stars

Good quality

Everything I ordered was perfect and exactly as seen and heard of. Only one problem and that’s when my straight leg joggers arrived, the right pockets zip already came of and can’t be stuck back on.

April 29, 2024
Rated 5 out of 5 stars

Quick and easy delivery

Quick and easy delivery. Products are really good quality for the price - bought 3 of different colours. Was hoping they would be thicker and boxier but still very happy. Definitely would buy some more!

April 15, 2024
Rated 1 out of 5 stars

Shocking

Shocking, first review I have ever done but well deserved. Company ran by wannabe entrepreneurs youths who have the same business capacity as a year 9 school enterprise week. Compulsive liars couldn’t catch a runny nose let alone run a business. As soon as they take your money they couldn’t care less, waited weeks and weeks for replies. If your Branded and your reading this you are an official muppet.

April 15, 2024
Unprompted review
Rated 1 out of 5 stars

Clothes came with marks and stains

After a week of waiting for the hoodie to arrive I found that on the blank hoodie there was white and damp stains on the hoodie. I don’t see how that is acceptable and hope the issue is resolved

April 12, 2024
The Brand Base  logo

Reply from The Brand Base

Hey, Sorry to hear there were stains on the hoodie, if you log into your portal you should be able to arrange a exchange very easily.

Rated 1 out of 5 stars

They took a picture of “proof of…

They took a picture of “proof of delivery” but they didn’t bother knocking on the door and so i haven’t received my package, i’ve emailed them about it and they have done nothing about it. I either want a refund or a new pair to be sent out. Will not be buying from here again the customer service is poor.

April 2, 2024

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