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See what reviewers are saying

Rated 4 out of 5 stars

Well it appears I made a $900 mistake in choosing this company. Placed an order 30 days ago for Yeti mugs which were discontinued right about that time. I was concerned about availability so I call... See more

Rated 5 out of 5 stars

The gentleman who helped me with my order was both friendly, and patient with my complicated requests. Our college is doing a big yearly community service event and Mr. Anthony Carlo Lee helped us get... See more

Rated 5 out of 5 stars

I was searching for customizable wine glasses, but found so much more! Russel was great! Helped me find what I was looking for, gave me great feedback on what I might need, and facilitated some free... See more

Rated 5 out of 5 stars

I had very good experience with Branders. At first I had an art issue. Anthony Carlo Lee, Florence Deveraturda, Efren Malabanan helped me a lot, made the entire process as easy as possible. I usually... See more

Company details

  1. Promotional Item Store
  2. Business to Business Service

Information provided by various external sources

Promotional Products by Branders. On-time Shipment Guarantee. Buy from the world's largest online seller of promotional items & corporate gifts. Get corporate giveaways, tradeshow giveaways, cheap promotional products, bulk promotional items, advertising corporate gifts, logo tradeshow giveaways and enjoy great service from Branders.com.


Contact info

3.5

Average

TrustScore 3.5 out of 5

337 reviews

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Rated 5 out of 5 stars

Anthony Carlo Lee is Awesome!!!

I was looking to find Tumblers for an event coming up and Branders customer service won me over! I started a live chat to try to get some help and it was the best service I have received via live chat!! I recommend Anthony Carlo Lee if you have questions or need help ordering, I'm glad I got him to help me!!! Tumblers are now ordered and I can't wait to get them!! Thanks again for your help Anthony!!

Michelle S.

September 7, 2016
Unprompted review
Rated 5 out of 5 stars

Customer Service

Branders has EXCELLENT customer service and I really appreciate their efficiency and willingness to help place a customized order!

September 6, 2016
Unprompted review
Rated 5 out of 5 stars

Great, speedy service

Gerri gave great customer service and replied to my email requesting a quote right away! The item and pricing was just what I was looking for and I can't wait to see how everything turns out.

September 2, 2016
Unprompted review
Rated 5 out of 5 stars

Top Notch Customer Service

I've been using Branders for a couple of years now and they have never disappointed me. Yessenia was my rep today and not only was she pleasant and polite, she went out of her way to make sure I was able to order what I needed and at a discounted price too. How often do you get service like that these days? I'm 100% satisfied and will continue to use them.

September 2, 2016
Unprompted review
Rated 5 out of 5 stars

Awesome help!

Russel Aldover really helped me out, from product to getting everything ordered! I am so excited to get the mugs for my wedding!

August 31, 2016
Unprompted review
Rated 5 out of 5 stars

Excelent representative

I had a great experience with Anthony Carlo Lee. He is an excelent person who goes all the way to help the person he is dealing with. Very courteus and very very helpfull.
He definetely earned ore than 5 stars.

August 31, 2016
Unprompted review
Rated 5 out of 5 stars

100% the best choice

I love the products from this company (I use them to supply white mugs that I paint and sell), they are the best quality, durable and with the brightest color I've found. Their service is outstanding and they will help you through every step of the way and make sure you get the best deal and become a repeat customer. And trust me, you will be!

August 30, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent service!

I had a last minute need and the representative I worked with, Anthony Carlo Lee, was awesome. He helped me through the process and did so quickly so I could meet my deadline.

Haven't received the product yet, but I expect to be satisfied!

August 26, 2016
Unprompted review
Rated 5 out of 5 stars

Customer Service was awesome!

The Customer Service Rep helping me place the right order was great. Anthony Carlo Lee thank you for your help and the knowledge of the product!

August 25, 2016
Unprompted review
Branders logo

Reply from Branders

Thank you so much for letting us know. We hope to work with you again.

Rated 5 out of 5 stars

great service

yesenia was a great help she is very professional and replies to my email quickly. great experience with this following rep

August 23, 2016
Unprompted review
Branders logo

Reply from Branders

Thank you so much for your great review!

Rated 5 out of 5 stars

AMAZING EXPERIENCE WITH BRANDERS!

I was looking for unique cups for a marketing opportunity with Bacardi Rum! I had a hard time finding what I was looking for because of so many options so I requested help from the "Sales Chat" that they offer on the website. I met Anthony Carlo Lee through Sales-Chat and he was so incredibly helpful that I almost felt bad for asking so many questions! :) He sent me sample cups for me to see live samples, he sent me visuals of cups with my logo on them, he changed the colors of the design, he sent me at least 10 different options through email, he was so quick to answer all of my questions, he stuck with me for over 3 weeks to finally pick the color, type, and size cup I wanted! I couldn't have made the purchase without him. I also don't think I would have ended up ordering anything without Carlo's help! Brander's is a great company to work with and I think that Carlo is an amazing asset to them! I absolutely would refer Branders to anyone looking for specific glassware!

August 22, 2016
Unprompted review
Branders logo

Reply from Branders

Awesome! We appreciate your good feedback.

Rated 5 out of 5 stars

Geri Brooks

Very pleasant experience working with Geri. She gave us exceptional service with offering us an upsell that actually saved us money. We have used branders in the past and will continue as the product and service is worth the value.

August 22, 2016
Unprompted review
Branders logo

Reply from Branders

Thanks! We'll let her know about your feedback .

Rated 5 out of 5 stars

Purchase custom shot glasses

Was assisted by Alfredo Buenavente who made it easy to set up and order / Order # BR87450

August 19, 2016
Unprompted review
Branders logo

Reply from Branders

Glad to hear he did a great job. Thank you for your feedback.

Rated 5 out of 5 stars

Solved my problem

Needed a small run of backpacks customized with company logo with a quick due date (order BR87423) - Alfredo Buenavente quickly got me pricing and met my deadline. Always a great experience with Branders.

August 19, 2016
Unprompted review
Rated 5 out of 5 stars

Very helpful!

Anthony Carol Lee was able to help me make sure that my image was the right one for the job and that my finished product met my expectations. I will definitely be contacting him again for assistance with future orders!

August 18, 2016
Unprompted review
Rated 5 out of 5 stars

Extremely knowledgeable and helpful!

I worked with Carlo Lee and he was awesome to work with! He answered all of my questions and got my order processed quickly. He also offered products that would go well with the items I was ordering which is always nice. Although I did not want to purchase anything else at the time, it was nice to receive the recommendations. Great job Carlo!

August 18, 2016
Unprompted review
Rated 4 out of 5 stars

Great Customer Service

The associates provided very good customer service and are very attentive to your product needs. They will not stop until your completely satisfied with your order and their service and that makes this company a great company to trust and order from. Customer service is very important and Branders makes sure you are happy. Alfredo today was very good, and I appreciate the level of excellence to service he provided.

August 18, 2016
Unprompted review

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