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See what reviewers are saying

Rated 4 out of 5 stars

Well it appears I made a $900 mistake in choosing this company. Placed an order 30 days ago for Yeti mugs which were discontinued right about that time. I was concerned about availability so I call... See more

Rated 5 out of 5 stars

The gentleman who helped me with my order was both friendly, and patient with my complicated requests. Our college is doing a big yearly community service event and Mr. Anthony Carlo Lee helped us get... See more

Rated 5 out of 5 stars

I was searching for customizable wine glasses, but found so much more! Russel was great! Helped me find what I was looking for, gave me great feedback on what I might need, and facilitated some free... See more

Rated 5 out of 5 stars

I had very good experience with Branders. At first I had an art issue. Anthony Carlo Lee, Florence Deveraturda, Efren Malabanan helped me a lot, made the entire process as easy as possible. I usually... See more

Company details

  1. Promotional Item Store
  2. Business to Business Service

Information provided by various external sources

Promotional Products by Branders. On-time Shipment Guarantee. Buy from the world's largest online seller of promotional items & corporate gifts. Get corporate giveaways, tradeshow giveaways, cheap promotional products, bulk promotional items, advertising corporate gifts, logo tradeshow giveaways and enjoy great service from Branders.com.


Contact info

3.5

Average

TrustScore 3.5 out of 5

337 reviews

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Rated 5 out of 5 stars

Carlo Lee is awesome!

Carlo Lee was very helpful in answering all my questions and getting my order accurately input.

Awesome customer service!

August 17, 2016
Unprompted review
Rated 5 out of 5 stars

Help while designing

While I have not yet placed an order and therefore do not yet have a finish product to swear by, I can say, without reservation that Alfredo helped me to confidently make design decisions on my product. He confirmed that I could use a specific logo and helped me to pick colors based on aesthetics and cost.

August 17, 2016
Unprompted review
Rated 5 out of 5 stars

Smooth and Polite

The gentleman who helped me with my order was both friendly, and patient with my complicated requests. Our college is doing a big yearly community service event and Mr. Anthony Carlo Lee helped us get our order straightened out and ready to go. It's so nice to be able to speak with someone when the computer isn't quite able to fill every detail. I'm very grateful for companies like Branders that are still able to provide small town customer service online. Our university will definitely be doing business with them again!

August 17, 2016
Unprompted review
Rated 5 out of 5 stars

YESSENIA CISNERO is AMAZING

Yessenia was extremely helpful and offered sufficient answers to all my questions. She has great people skills and I enjoyed speaking with her!

Thank you!

August 16, 2016
Unprompted review
Rated 5 out of 5 stars

Terrific Customer Service

I ordered shot glasses for a milestone birthday and asked for a proof before placing my order. The proof showed a misspelling and I contacted customer service and spoke with Yessenia Cinero. She was terrific about helping me with the error, correcting it with her art department, and getting another proof e-mailed back to me within 1 hour. She followed up with a phone call to make sure that everything was to my satisfaction and to see if there was anything else she could do for me. I have no hesitation recommending this company to my friends.

August 11, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent service

My toddler lost his scissors and it was the end of the world and I found these scissors at an excellent price ordered it yesterday and received them today. Thank you for the excellent service you provide I will recommend you to everyone.

August 11, 2016
Unprompted review
Rated 5 out of 5 stars

Great Experience

I had a great experience with Alfredo from Branders. I used the chat feature to customize my order and Alfredo was a huge help! He walked me through every step and ensured that I got the exact design I wanted!

Thanks again :)

Highly recommend!

August 11, 2016
Unprompted review
Rated 5 out of 5 stars

Wine glasses

I ordered 80 wine glasses for the Army. During this process I work with Allan at Branders and he did a great job and was very patient with me trying to make my mind up on the printing I was getting on them. He was very helpful. Thank you, Mike

August 10, 2016
Unprompted review
Rated 5 out of 5 stars

Alfredo was awesome!

My boss wanted me to order some promotional water bottles for existing and potential clients but he was not sure what he wanted. Alfredo was very accommodating and patient with me while I asked a bunch of questions. His customer service went above and beyond.

August 9, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service!

I had the pleasure of working online with Alfredo Buenavente this morning. I was initially disappointed when an item I wanted to reorder was not immediately available in our color choice & I was ready to start the tedious search for another item. However, Alfredo offered his assistance & took the time to help me find a comparable selection quickly. Wonderful customer service! I think we will be very happy with the new choice.

August 9, 2016
Unprompted review
Rated 5 out of 5 stars

Great service!

I've worked with Gerri for several years and she always goes above and beyond to help me get just what I'm looking for at the best price. I'll definitely order from her again

August 9, 2016
Unprompted review
Rated 5 out of 5 stars

Responsive and Helpful

I worked with Gerri Brooks and she was excellent. There were multiple changes in the artwork throughout the ordering process and she was very understanding and helpful. She was also very efficient with her responses and with updating the changes that were requested in a timely manner.

August 5, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service!

Gerri Brooks was great to work with on my order BR85560 for pencils. I was trying to meet a deadline and she went above and beyond to make sure I received my order in time. She was always timely in answering emails and was very thorough in her explanations. Thanks Gerri!

August 5, 2016
Unprompted review

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