Brand New Office Reviews 

259
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Everything went perfectly from start to finish. Our contactperson M. De Koster was very polite and helpful. The two man who came to put everything together at our office did an amazing job and too... See more

Rated 4 out of 5 stars

Import of my front desk furniture directly from Poland with Polish driver accompanied by his wife. Nice people, wearing face masks at all time. Swift installment of the desk. No problems encountered a... See more

Rated 5 out of 5 stars

Mike and his crew are top. Right knowledge, correct pricing and perfect delivery. No slip ups, just perfect. Keep up the god work ! Kurt Buelinckx, Managing Partner @ ICT-B Associates BV

Rated 5 out of 5 stars

Good product and a variety of product. We suffer delay on our order due to low stock and annual closing but the customer service contacts us directly to ask if we want refund or if we have time to wai... See more

Company details

  1. Office Supply Store

Information provided by various external sources

Waar kan ik terecht voor een ruim aanbod aan kwaliteitsvolle kantoormeubelen? Ontdek het assortiment van Brand New Office!


Contact info

4.8

Excellent

TrustScore 5 out of 5

259 reviews

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4.8

All reviews

(259)

22 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Very satisfied - I recommend

I looked for days for the perfect home office desk and every time i found something promising i noticed the websites were unclear and incomplete with info. Not Brand New office - Their website is excellent, pricing and options are clear, options on delivery and assembly are transparent and easy to find. I received my desk and it was exactly what i wanted.

Why not 5 stars then? Well, the email confirmation of the purchase says a week prior of delivery an email will be sent confirming; that never happened - instead, i got calls from an unknown number which i almost didn't pick up, but did because it was persistent - it was the delivery company they work with calling to set up a date. Considering how upfront they were throughout the whole process, i wish they had been with this too.

Now i Know what to expect and will be happy to order other pieces from them. Thank you for the good service!

March 20, 2026
Rated 5 out of 5 stars

Excellent

BNO is very responsive, they keep their promises (even óverdelivered!) and act as an advisor instead of a company just trying trying to make money. Highly recommended so far.

November 27, 2025
Rated 4 out of 5 stars

The delivery was on time was done…

The delivery was on time was done quickly and everything was cleaned after the installation, it was a pitty that the installers did not speak French or Englisch so a conversation was not possible.

January 16, 2025
Rated 5 out of 5 stars

A company to recommend

Communication was smooth. The company thought along for the right solution. We were correctly informed about the delivery date and the final delivery was faster than planned.

December 20, 2024
Rated 5 out of 5 stars

Repeat customer

I am a repeat customer. The first time around I had a very good experience both in my interaction with the founder/owner of the company and with the quality of the products I had ordered and their delivery to my house. My second experience was equally enjoyable. Great service and great products!

October 4, 2024

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