Everything went perfectly from start to finish. Our contactperson M. De Koster was very polite and helpful. The two man who came to put everything together at our office did an amazing job and too... See more
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Import of my front desk furniture directly from Poland with Polish driver accompanied by his wife. Nice people, wearing face masks at all time. Swift installment of the desk. No problems encountered a... See more
Mike and his crew are top. Right knowledge, correct pricing and perfect delivery. No slip ups, just perfect. Keep up the god work ! Kurt Buelinckx, Managing Partner @ ICT-B Associates BV
Good product and a variety of product. We suffer delay on our order due to low stock and annual closing but the customer service contacts us directly to ask if we want refund or if we have time to wai... See more
Company details
Information provided by various external sources
Waar kan ik terecht voor een ruim aanbod aan kwaliteitsvolle kantoormeubelen? Ontdek het assortiment van Brand New Office!
Contact info
Tweekapellenstraat 10, 1540, Herne, Belgium
- +32 2 310 98 30
- info@brandnewoffice.be
- www.brandnewoffice.be
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Everything was perfect
Everything was perfect! Very friendly people who installed the table, delivery as promised. Very happy!
When our order was placed
When our order was placed, we had a very short deadline do to receive at least one of our 2 ergonomic stools. A phone call was made and a very helpful and efficient staff member took care of our order, helped us through payment and assured a delivery for exactly what we needed and for when. We are very happy with our order and the service!!! I would recommend this company to anyone!!!
Perfecte leveringstermijn en product!
Perfecte leveringstermijn en product in perfecte staat!
Good product and good customer services
Good product and a variety of product. We suffer delay on our order due to low stock and annual closing but the customer service contacts us directly to ask if we want refund or if we have time to wait. We decide to wait and the package arrive in accordance with the new delay.
Very good customer service and…
Very good customer service and excellent and good quality products, delivery on time
Definite recommendation
All questions have been answered promptly and during the whole ordering process there have been regular updates. Delivery was on time, done by very friendly and helpful courier who carried all the packages inside.
Just the time (nearly three months) I…
Just the time (nearly three months) I had to expect to receive my order.
very good service from BNO
very good service from BNO. but delivery by B-post in wrong street & wrong number. lucky we have good neighbors that phone me.
Great follow-up and support
Very happy with Brand New Office
Very happy with Brand New Office
Every thing was very easy and convenient. The only small point I would make, which was not a problem, is that it would be good to have the receipt for the merchandise automatically. But requesting was straightforward and it arrived very quickly.
Fast and efficient order and delivery…
Fast and efficient order and delivery process. Great communication at every step.
Fast delivery
Fast delivery, very customer-oriented approach. Absolutely recommended.
Good service
I appreciated the range of office furniture offered. The delivery was sooner than expected. All chairs were already mounted. Very pleased with this purchase;
The product was delivered as agreed
The product was delivered exactly within the timeframe given when the order was accepted!
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