Everything went perfectly from start to finish. Our contactperson M. De Koster was very polite and helpful. The two man who came to put everything together at our office did an amazing job and too... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Import of my front desk furniture directly from Poland with Polish driver accompanied by his wife. Nice people, wearing face masks at all time. Swift installment of the desk. No problems encountered a... See more
Mike and his crew are top. Right knowledge, correct pricing and perfect delivery. No slip ups, just perfect. Keep up the god work ! Kurt Buelinckx, Managing Partner @ ICT-B Associates BV
Good product and a variety of product. We suffer delay on our order due to low stock and annual closing but the customer service contacts us directly to ask if we want refund or if we have time to wai... See more
Company details
Information provided by various external sources
Waar kan ik terecht voor een ruim aanbod aan kwaliteitsvolle kantoormeubelen? Ontdek het assortiment van Brand New Office!
Contact info
Tweekapellenstraat 10, 1540, Herne, Belgium
- +32 2 310 98 30
- info@brandnewoffice.be
- www.brandnewoffice.be
4.8
Excellent
259 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent support and follow up of my…
Excellent support and follow up of my order. Even specific demand taken in account and correctly processed to match my request. Thank you 🙏
December 25, 2020
Call/SMS/Email before delivery
It would have been perfect to just get a call or something before the delivery. I wasn't home at time of delivery and got lucky my roommate was.
Just in case nobody is there and we can tell the BNO where they can leave the package.
Otherwise, 10/10. Product is great.
December 15, 2020
Great service
Great service, quick answer to my emails. Premium delivery service and the products are high-end.
I fully recommend.
December 13, 2020
Good communication and on-time…
Good communication and on-time delivery, even in a busy period.
December 9, 2020
Excellent service and quality
Excellent service and quality, quick delivery. I recommend it!!
November 30, 2020
Perfect service online and per Phone…
Perfect service online and per Phone and quick and timely delivery. Product is high quality and completely corresponds the online description
November 28, 2020
Great service
The service was great.
All my question regarding the chair I wanted to purchase were answer.
The first chair I bought did not meet my expectations and they agree to exchange it for another one.
November 26, 2020
Very good service.
November 20, 2020
Very satisfied
I am very happy with my purchase and the experience with Brand New Office. The communication was excellent and the delivery was smooth and timely. I recommend them
November 18, 2020
Very smooth client experience
Very smooth client experience ! Mike is available and reactive and the website quite responsive.
October 30, 2020
highly professional
Highly professional, competent, friendly, and correct. I really recommend!
October 27, 2020
Great Service, very happy customer
Great Service, communication and delivery.
Very friendly people, clean and precise work at time of the delivery and assembling the furniture.
Very happy customer!
October 17, 2020
Very happy about my desk ordered at Brand New Office
Quick and honest communication. Fast delivery, and the guy who assembled the desk was also very fast.
Will certainly order with them again in the future.
September 10, 2020
Unprompted review
High quality furniture
High quality furniture. Order and delivery went smoothly. Very satisfied customer.
September 10, 2020
Unprompted review
Very good contact with the company
Very good contact with the company. Very good support. And very good product.
August 16, 2020
Unprompted review
Import of my front desk furniture…
Import of my front desk furniture directly from Poland with Polish driver accompanied by his wife. Nice people, wearing face masks at all time. Swift installment of the desk. No problems encountered afterwards
August 5, 2020
Unprompted review
Very professional assistance and correct communication
In the difficult corona times the handling of our order went without problems and all delivered correctly. One piece was DOA and was handled correctly in re-order and invoicing. Great to work with Brand new office
July 16, 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.