Brandsdistribution Group Reviews 419

TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

Attention to this company since 3.12.2024 we are waiting for the refund of the credit note payment of 93,73 EUR. Until today 25.9.2025 the payment has not been refunded!!! I do not respond to mess... See more

Rated 5 out of 5 stars

Best luxury brand dropshipper this far as far as price, products and shipping time. Hoping they'll add Louis Vuitton soon. Customer Service always replies within 24 hours and new products are added al... See more

Rated 5 out of 5 stars

I am very pleased with Brandsdistribution. There app is the easiest to use and Francesca is excellent with communication all you need is to put a detailed question which helps her to reply AS... See more

Rated 5 out of 5 stars

There are a lot of haters who shouldn't be dropshipping or running websites complaining based on my personal experience, 4 stars. The CS isn't amazing but that isn't what I'm paying for. What I do pay... See more

Company details

  1. Warehouse store
  2. Clothing Wholesaler
  3. Footwear Wholesaler

Written by the company

Brandsdistribution is the worldwide leader in online B2B distribution of designer clothing and fashion accessories. Your wholesale supplier and dropshipping solution to resell thousands of fashion items from the top brands. Chosen by more than 120 bran...


Contact info

3.1

Average

TrustScore 3 out of 5

419 reviews

5-star
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1-star

Replied to 10% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Good partner

I've been working with her for three years. Everything went perfectly.
I highly recommend.
And Alexandra is the best, deserves 10 stars.

January 28, 2019
Unprompted review
Rated 4 out of 5 stars

I have been using them for many years…

I have been using them for many years now. On the whole I am very satisfied with the service.

Sometimes they are little slow to react and it could be a little quicker. But I guess it also depends on how busy they are.

But out of all the suppliers I use they are the best by a country mile and I would recommend them to anyone without any hesitation.

If you are looking for genuine and authentic products with a great support staff then this is the company you should be using.

January 28, 2019
Unprompted review
Rated 1 out of 5 stars

Cancelled my subscription almost…

Cancelled my subscription almost immediately (within minutes) of subscribing.

They then charged me anyway and have completely ignored my request for a refund which is a breach of E.U Comsumer Rights Laws and will be reported as a trade disputed if I am not refunded within 7 days.

I have requested that my payment be refunded for services not received and have been repeatedly ignored.

January 26, 2019
Unprompted review
Rated 5 out of 5 stars

Prompt

Prompt, reliable, experts!!!

January 21, 2019
Unprompted review
Brandsdistribution Group logo

Reply from Brandsdistribution Group

thanks for your kind words!

Rated 1 out of 5 stars

Horrific

Horrific, Horrific, Horrific.- Nothing nice to say
They completely ignore my emails.
Paid for a service in November and still have no service. Cant get a response to any of my emails.
Ill take a refund and take my business elsewhere.

January 19, 2019
Unprompted review
Brandsdistribution Group logo

Reply from Brandsdistribution Group

Hi Jude, I'm sorry to hear that. Could you please write me on our Facebook chat? I will help you immediately.

Rated 2 out of 5 stars

Totally absent Customer Service Part 2

Hello,

I want to thank the answer in this forum from Brandsdistribution and I will send you my email via Facebook to see if that channel works...but I still cannot change the negative opinion, because yesterday, in my despair, I tried to contact you for the 6th time and arrenged an appointment via call.

If your web was correct, you had to call me today at 14:00 PM. Well, now we are at 14:25 PM and I am still waiting. I do not know how many channels do I have to try to get responses :( this is really maddening.

I will wait for my call and if I won't receive it, I will ask via Facebook, but I will not change my review until I will have answers. I hope you understand that our time is also valuable.

January 18, 2019
Unprompted review
Brandsdistribution Group logo

Reply from Brandsdistribution Group

Ok Maria, I am waiting for your contact on Facebook to help you. In the meantime, I asked our customer service about your call and they told me that they tried to contact you at 2pm but it turned out to be unreachable.
In any case, write me on Facebook so I can immediately help you!

Rated 5 out of 5 stars

I HIGHLY RECOMMEND FASHION DROP SHIPPING

I found out about fashion dropshipping thanks to Brandsdistribution! I choose to try this service mainly because it’s really easy to start. They offer a complete catalogue of top brands and the sales assistants are very cordial and helpful.
I highly recommend their dropshipping service to everyone!

November 22, 2018
Unprompted review
Rated 2 out of 5 stars

Supprimé de SALEHOO.COM

A toute fin utile
Tiré du forum de SALEHOO :

Just to inform everybody,

Due to the noted concerns of some members, this supplier has currently been suspended from the directory pending a full review of their approval.

Just to update this post

This supplier was removed from the directory after our review found that their level of customer service was far below a standard that we considered anywhere close to being acceptable.

October 31, 2018
Unprompted review
Rated 1 out of 5 stars

Customer Service, are you there???

I have to say that I am doubting Brandsdistribution's Customer Service really exists, as my emails to them have been ignored for over a week. Instead I have been bombarded with mass marketing emails every day.

September 8, 2018
Unprompted review
Brandsdistribution Group logo

Reply from Brandsdistribution Group

Hi Veronica, could I help you in some way?

Rated 5 out of 5 stars

A truly strong company

A truly strong company (for product quality - personally tested - staff preparation, offered services, quick and comprehensive solutions to the most common sales problems, etc. etc.).
I would recommend to all bradsdistribution, but if I do not it is only because you would become my competitors in the sale of their products !!! ;-)

A special thank you goes to the Signorina Giulia of the assistance to which I owe a lot thanks to her professionalism, exhaustiveness, promptness and courtesy

Thank you very much.
Antonio

July 20, 2018
Unprompted review
Rated 5 out of 5 stars

Good partner = Brandsdistribution :-)!

I don't really have anything to complain about because Brandsdistribution has great prices for me, fast delivery and the Products are good quality never the less the new Products are are fást and wide rangely updated in the product feed! We been active in dropshipping since two years already and 1 Year with Brandsdistribution. We are also have other dropshipping partners beside Brandsdistribution but with them the returning problem is always the shipping time and the delays which we never exoerienced with Brandsdistribution. I hope we'll keep the prosperous relationship for a long period. Regards, Lorant Menesi CEO of HighEnd Fashion Kft.

July 18, 2018
Unprompted review
Rated 4 out of 5 stars

Jump in..the water's fine.

I have been a dropshipping partner with Brandsdistribution now for 8 months and been properly active for 6 of those months. The products are superb, the delivery is superb. Most of the admin is superb. The reason I have not given it 5 stars but a very conservative 4 is that it could be more user friendly. The chat box will not chat with you if you are a dropshipper meaning communication is by email, which is okay but that has a time constraint. When an issue requires immediate attention, for example to change an order before dispatch, it cannot be done in time thus creating unnecessary administration, time and costs for everyone involved; the customer, Brandsdistribution, the courier and yourselves. Sometimes I do not get a response to emails at all and I don't understand why this is. Maybe they don't get through, who knows.
If you are new to this company please ensure you are yourself tech savvy or have access to someone who is, as out of the box so to speak, you will need to have knowledge of how to process csv files and there is little help available unfortunately which I, not being that at that level tech savvy, found very frustrating. This issue will certainly not affect most people joining and I accept I should have been much better prepared. I only mention it here in this review as advice to those who may wish to join, who like me are not tech savvy.

Once I overcame this hurdle though, I was very glad I had joined their service. The product images are clear and professional (although on a wish list I would request some extra images of each product) and the descriptions are very accurate (again, on a wish list I would request some additional descriptive information on top of the bullet points of dimensions etc, but that's just the salesman in me). The admin for the products is superb and can't be faulted. The products are absolutely top notch quality and exactly how you would expect these brands to be. I have only had one request for return due to faulty goods. All the orders are processed quickly, delivered on time and are very well packaged.

So, all in all, despite these slight admin niggles which are very easily fixable in my view and I find it odd that they don't fix them, I do very much highly recommend this company. What they get right far, far and away outweighs the few admin areas I personally wish they would improve on. If you are considering joining, well as long as you come prepared, then jump in... the water's fine!

July 18, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company to work both in dropshipping and in wholesaler. They have high quality products and very competitive prices of big brands. Very happy to work with Brandsdistribution.

July 18, 2018
Unprompted review
Rated 5 out of 5 stars

hello

hello
i am recommending a lot to work with brandsdistribution, they have the best products and items from very good designers, and every few days maximum up to a week they upload new items to their catalog, the drop shipping platform is very friendly and easy to use,they are very fast and professional with the orders you make, and the costumer support is very professional and friendly as well. i am very happy to work with them.
Yigal

July 4, 2018
Unprompted review
Brandsdistribution Group logo

Reply from Brandsdistribution Group

And we're happy to work with you, Igal!

Rated 5 out of 5 stars

Brandsdistribution is a very reliable and truthful B2B …

Brandsdistribution is a very reliable and truthful B2B website and we have made a lot orders through this. They offer great products as well as the after sale services. We will continue our partnership with Brandsdistrbution and we hope Brandsdistribution can be better and better.

July 4, 2018
Unprompted review
Brandsdistribution Group logo

Reply from Brandsdistribution Group

Thank you for your kind words, Leo!

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