Brayleys Cars - Brayley Honda Bushey Reviews 

299
TrustScore 4.5 out of 5

4.4

High Road 46-52, WD23 1GQ Bushey, Bushey Heath, GB


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See what reviewers are saying

Rated 5 out of 5 stars

From beginning to end the service at Bradley’s Bushey was first class. From first discussing suitable models to the final handover of my new car and all the ‘paperwork’ stages in between service was a... See more

Company replied

Rated 4 out of 5 stars

The service from booking the car in right through to collection was very straightforward and efficient. Michael was managing the service process with me. He clearly explained some additional works t... See more

Rated 4 out of 5 stars

Nice welcome with quick car acceptance with T/c later to advise matters for consideration. Had car for mot and service for 7 hours. New valet service not quite top class. Attentive staff. Good custome... See more

Company replied

Rated 5 out of 5 stars

The very helpful and friendly staff make the whole experience easy and pleasant. The work was done quickly and efficiently. The video report of the tyres and underside of the car is interesting. I’m e... See more

Company replied


Company details

  1. Car Dealer
  2. Auto Repair Shop
  3. Used Auto Parts Store
  4. Used Car Dealer

Written by the company

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Contact info

  • High Road 46-52, WD23 1GQ, Bushey, Bushey Heath, United Kingdom

  • 02089503311

4.4

Excellent

TrustScore 4.5 out of 5

299 reviews

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No recent history of asking for reviews

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Replied to 31% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(299)

3,119 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very professional

Very professional, very friendly, perfect service

February 8, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Bushey

Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Rated 5 out of 5 stars

We were treated with a warm welcome…

We were treated with a warm welcome every time we visited the showroom in Bushey. Paul Eyres our rep/ salesman was very very helpful. Explained everything and didn't pressure me. He made the whole process easy and enjoyable from beginning to end and I heartily recommend him. He is extremely personable too. The other reps were also very helpful if Paul wasnt available

January 25, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Bushey

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

Great car service

Brayley Honda provide a very comprehensive and efficient car service

February 8, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Bushey

Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Rated 5 out of 5 stars

The tyre pressure gage was appearing…

The tyre pressure gage was appearing rather a lot on my Jazz. I was kindly assured that it was nothing to worry about if the tyres are o.k. They got rid of the gage showing. There was no charge. Wonderful. Thank you.

February 5, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Bushey

Hi Min, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

Excellent service

February 6, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Bushey

Hi Saravanan, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Rated 5 out of 5 stars

Excellent service

Excellent service, professional and swift, with good communication throughout the day to ensure I knew the status of the repair. Picked up my car freshly cleaned and ready for the weekend. Excellent service as always.

January 31, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Bushey

Hi Leon, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 5 out of 5 stars

You can't beat these guys. That is what A1 is all about.

You can't beat these guys. They are the professionals. Never let you down. Once the car is with them you know you are in safe hands and need not worry. That is what a reputable main dealer is all about.

February 3, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Bushey

Hi Peter, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 5 out of 5 stars

Friendly helpful informative reasonable…

Friendly helpful informative reasonable charges and good explanations

January 30, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Bushey

Hi Barabara, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 5 out of 5 stars

Catarina was very helpful and acted…

Catarina was very helpful and acted professionally throughout the processing of buying my car from the first visit to their office till the handover date. No pressure to buy from them.I am enjoying my new ride. Thanks

January 25, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Bushey

Hi Vicky, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 5 out of 5 stars

I had good service

I had good service. Knowledge crew

January 30, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Bushey

Hi Dogukan, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Rated 5 out of 5 stars

5*+ experience

I had a recall on my Honda so booked it in and I needed a hire car to get to and from work which was more convenient than an uber. Everyone was really helpful , polite and professional and everything was done very swiftly. I didn't have to wait around for either the hire car or mine when I collected it. Well done a 5*+ experience.

January 31, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Bushey

Hi Heather, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Rated 5 out of 5 stars

Well satisfied

Highly satisfied with the service.

January 28, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Bushey

Hi Sam, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Rated 5 out of 5 stars

Excellent service as usual.

Excellent service as usual.

January 27, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Bushey

Hi Mrs Reuter, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Rated 5 out of 5 stars

Very satisfied with my recent visit to…

Very satisfied with my recent visit to Brayleys for Honda Jazz service and MOT. Your service staff were courteous, helpful and efficient

January 17, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Bushey

Hi Peter, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

Very satisfied

Very satisfied with service from start to finish.

January 16, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Bushey

Hi David, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Rated 5 out of 5 stars

Car to be examined for not an easy fault

When we arrived Lee on one of the front desks helped withe booking in with the car ,the fault was in doubt so we were asked to return the following day to advise further, is when the tech-Chris took us out and we discussed the works to be done ,which was carried out and Lee advised on pickup ,cost and details of works done ,we are to return next month for another job to be done as cost is a factor ,but the whole siuation was dealt with regarding the staff and repairs

January 16, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Bushey

Hi Michael, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

Happy with Honda

Usual excellent service. Always prompt considerate polite and efficient. Long time customer and as an elderly single lady I would always want to be a Honda customer. Well done Honda you give me peace of mind and confidence to drive.

January 14, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Bushey

Hi Sharon, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Rated 5 out of 5 stars

Honda service plan is superb

Service and MOT carried out. Easy to book and Paul kindly collected and returned my car as it’s on his way to the dealership. Car is now 3 years old and no issues, still love it and it looks great. Service plan (5 years) is fantastic and gives peace of mind. Good dealership all round.

January 15, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Bushey

We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Rated 5 out of 5 stars

Great staff and company

January 14, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Bushey

Hi Mrs Bishop, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Rated 5 out of 5 stars

Service Advisor

Service Advisor, Michael Pearson, was extremely helpful - would give him ten stars if I could! He gave us time and very useful advice. Also, succeeded in our request to have the car MOT'd and serviced in time for us to leave by 1.00 pm, which we appreciated enormously.

January 14, 2025
Unprompted review
Brayleys Cars - Brayley Honda Bushey logo

Reply from Brayleys Cars - Brayley Honda Bushey

Hi Pamela, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

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