From beginning to end the service at Bradley’s Bushey was first class. From first discussing suitable models to the final handover of my new car and all the ‘paperwork’ stages in between service was a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
From beginning to end the service at Bradley’s Bushey was first class. From first discussing suitable models to the final handover of my new car and all the ‘paperwork’ stages in between service was a... See more
Company replied
The service from booking the car in right through to collection was very straightforward and efficient. Michael was managing the service process with me. He clearly explained some additional works t... See more
Nice welcome with quick car acceptance with T/c later to advise matters for consideration. Had car for mot and service for 7 hours. New valet service not quite top class. Attentive staff. Good custome... See more
Company replied
The very helpful and friendly staff make the whole experience easy and pleasant. The work was done quickly and efficiently. The video report of the tyres and underside of the car is interesting. I’m e... See more
Company replied
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
High Road 46-52, WD23 1GQ, Bushey, Bushey Heath, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 31% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Brayleys Cars - Brayley Honda Bushey
We were treated with a warm welcome every time we visited the showroom in Bushey. Paul Eyres our rep/ salesman was very very helpful. Explained everything and didn't pressure me. He made the whole process easy and enjoyable from beginning to end and I heartily recommend him. He is extremely personable too. The other reps were also very helpful if Paul wasnt available

Reply from Brayleys Cars - Brayley Honda Bushey
Brayley Honda provide a very comprehensive and efficient car service

Reply from Brayleys Cars - Brayley Honda Bushey
The tyre pressure gage was appearing rather a lot on my Jazz. I was kindly assured that it was nothing to worry about if the tyres are o.k. They got rid of the gage showing. There was no charge. Wonderful. Thank you.

Reply from Brayleys Cars - Brayley Honda Bushey
Excellent service, professional and swift, with good communication throughout the day to ensure I knew the status of the repair. Picked up my car freshly cleaned and ready for the weekend. Excellent service as always.

Reply from Brayleys Cars - Brayley Honda Bushey
You can't beat these guys. They are the professionals. Never let you down. Once the car is with them you know you are in safe hands and need not worry. That is what a reputable main dealer is all about.

Reply from Brayleys Cars - Brayley Honda Bushey
Friendly helpful informative reasonable charges and good explanations

Reply from Brayleys Cars - Brayley Honda Bushey
Catarina was very helpful and acted professionally throughout the processing of buying my car from the first visit to their office till the handover date. No pressure to buy from them.I am enjoying my new ride. Thanks

Reply from Brayleys Cars - Brayley Honda Bushey

Reply from Brayleys Cars - Brayley Honda Bushey
I had a recall on my Honda so booked it in and I needed a hire car to get to and from work which was more convenient than an uber. Everyone was really helpful , polite and professional and everything was done very swiftly. I didn't have to wait around for either the hire car or mine when I collected it. Well done a 5*+ experience.

Reply from Brayleys Cars - Brayley Honda Bushey

Reply from Brayleys Cars - Brayley Honda Bushey

Reply from Brayleys Cars - Brayley Honda Bushey
Very satisfied with my recent visit to Brayleys for Honda Jazz service and MOT. Your service staff were courteous, helpful and efficient

Reply from Brayleys Cars - Brayley Honda Bushey

Reply from Brayleys Cars - Brayley Honda Bushey
When we arrived Lee on one of the front desks helped withe booking in with the car ,the fault was in doubt so we were asked to return the following day to advise further, is when the tech-Chris took us out and we discussed the works to be done ,which was carried out and Lee advised on pickup ,cost and details of works done ,we are to return next month for another job to be done as cost is a factor ,but the whole siuation was dealt with regarding the staff and repairs

Reply from Brayleys Cars - Brayley Honda Bushey
Usual excellent service. Always prompt considerate polite and efficient. Long time customer and as an elderly single lady I would always want to be a Honda customer. Well done Honda you give me peace of mind and confidence to drive.

Reply from Brayleys Cars - Brayley Honda Bushey
Service and MOT carried out. Easy to book and Paul kindly collected and returned my car as it’s on his way to the dealership. Car is now 3 years old and no issues, still love it and it looks great. Service plan (5 years) is fantastic and gives peace of mind. Good dealership all round.

Reply from Brayleys Cars - Brayley Honda Bushey

Reply from Brayleys Cars - Brayley Honda Bushey
Service Advisor, Michael Pearson, was extremely helpful - would give him ten stars if I could! He gave us time and very useful advice. Also, succeeded in our request to have the car MOT'd and serviced in time for us to leave by 1.00 pm, which we appreciated enormously.

Reply from Brayleys Cars - Brayley Honda Bushey
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.