Brayleys Cars - Brayley Honda Enfield Reviews 

Jess at Brayley honda Enfield has been amazing, she is a credit to the dealership, she has gone above and beyond the call of duty in the repair of my young niece Honda civic

Excellent service: booking was double checked, special notes were passed on to the mechanics, all was done on time.

Well, its mainly Jennifer over the past eleven years. When she answers the phone its so easy to find out pricing and availability of repair and servicing parts and slots. Rapid, ultra-professional response whether by phone or email. Then the service team is experienced and helpful, and the latest thing: they take a video of the chassis, wheels, pads, tyre-wear etc so you can have great confidence in what they've done and (in my case) see that part of the Honda that i've not seen since i bought it from Brayleys. Prices are maybe a tad higher than others, but a great team overall with a superstar forward in Jennifer. I'd been thinking it was time to switch garages as there are better prices to be found. Also looking at other brands for my next car. But then Jennifer. Now pretty certain my next car will also be a Jazz from Brayleys. Did I mention they also have great coffee and a couple workstations and are just up the road from decent shops to while away the time until you get that call from Jennifer, usually sooner than you expected. Keep up the great service all!

Things at Brayley seem to be slipping. It was difficult to get a pick up for the service and mot. When we brought the car and service agreement it was a main reason for the purchase as we are not local. I am my wife's carer so cant get away for to long to bring it to you. The car is normally valeted but wasn't this year for some reason. We will be renewing the car in the near future and am now favouring a make closer to home. Up until now you have been excellent so we will be sorry to look elsewhere.

Annual service done at |Enfield for Honda Jazz EU63NZA on 11th August. Jenifer on the front desk was efficiency personified!

Pleasant experience

I was given a warm welcome by Jess at the reception desk who attended to me promptly and politely.She took her time to explain to me the booking in procedure and my individual costs outside my servicing plan.She was most professional in her work and above all, very engaging and knowledgeable.

Jennifer on reception very polite everything done quickly; Had to have rear wipper blade picked up following day and fitted . Excellent stuff!

Left my Jazz for service and mot today. As expected from previous times, excellent all round service. So quick and Jenifer at front desk very helpful and professional.

Excellent service from this branch in Enfield
Jenifer was very helpful and professional

The MOT was done to a high standard with no added extras while I waited
Would recommend them

The service was carried out for a convenient time for me, I opted to wait whilst service was done. Did not take long. The staff were very friendly and treat each customer as family.

All working staff from top to bottom, polite, very helpul and friendly. HIGH STANDARD and GOOD QUALITY of CAR and SERVICING.

⭐️⭐️⭐️⭐️⭐️ **Exceptional Service from Alex at Brayley Honda Enfield!**

I honestly cannot recommend **Alex at Brayley Honda Enfield** highly enough. His service was genuinely exceptional from start to finish — and even after I drove away!

I was under huge pressure as my lease car was due to be returned that week, having already been without it for two weeks after breaking down on the motorway. With two children at home for the summer holidays, I desperately needed to find a reliable replacement quickly.

We visited Brayley Honda Enfield after finding a Honda HR-V at their Ely branch. By complete chance, Alex happened to walk outside and ask if we needed help. From that moment, he went **above and beyond**.

He personally liaised with Ely, arranged for the car to be transferred to Enfield and, incredibly, **collected it himself over the weekend** so we could test drive it on the Monday.

Throughout the entire process, Alex was incredibly knowledgeable, patient, friendly and reassuring. He explained everything clearly, answered every question and never once pressured us into buying. He genuinely understood the difficult situation I was in and worked incredibly hard to make sure everything was completed in time for me to have a car when my lease ended.

On collection day, the car was beautifully prepared and Alex went above and beyond yet again — helping me connect my phone, programming the radio, explaining the controls and even driving the car to the exit so I didn't have to navigate the busy dealership car park.

And it didn't end there. **Alex contacted me afterwards simply to check that everything was okay and that I didn't need any further help.**

That says everything about him.

He didn't just sell me a car — **he genuinely cared about helping me.** His kindness, professionalism, knowledge and willingness to go the extra mile turned what could have been an incredibly stressful experience into a smooth and enjoyable one.

**Brayley Honda Enfield should be incredibly proud to have Alex representing them. He is an absolute credit to the dealership and the Honda brand.**

If you're looking for a Honda, I could not recommend Alex highly enough.

**Exceptional service. Exceptional professionalism. Exceptional person. 10/10 without hesitation!** ❤️🚗

Thank you so much, Alex — we absolutely love the new car! ⭐️⭐️⭐️⭐️⭐️

Very friendly reception staff. Video I was sent by the engineer showing the wear on a tyre was also helpful My only complaint would be that the technical sheet is a bit difficult to follow as this was the first time I have had to deal with this.

Excellent and professional customer services

The person who helped me with booking the car in for service was very friendly and helpful I would recommend Brayley Honda Enfield to everyone whether you buying a car or getting your car serviced I would highly recommend