Brayleys Cars - Brayley Honda Enfield Reviews 

Any time I am happy with the service. Еspecially Jenifer always solves my problems with understanding . Thank you so much Jenifer, I wish you success

I was not informed that cleaning the clutch fluid would take the entire day, even though my service and MOT had already been completed. At around 11:30, I received a call asking whether I wanted the clutch fluid cleaned. I agreed, assuming it would be done immediately, but no one told me that it would require my car for the rest of the day.

After waiting for over two hours, I had to ask for an update, only to be told that the job could take the whole day. Had I been informed of this from the start, I would have declined it immediately. Instead, we cancelled the job as soon as we found out, meaning those two hours spent waiting were completely wasted.

To make matters worse, when I collected my car, it had not been washed or cleaned, unlike every previous service. Overall, I’m highly disappointed with the lack of communication, the unnecessary waste of my time, and the noticeable decline in service.

Been a Brayley Honda customer since 2018. The customer service here is to be applauded. The ladies at the reception are so courteous and willing to answer all your questions. same goes for the sales personnel who are more than eager to find you the right deal. Would highly recommend this office as i have never had one reason to complain about the quality and service at this office.

Honda Enfield were very professional and knowledgeable.

The worst possible people I dealt with. Absolutely illiterate bunch of people found absolutely nothing. Totally dissatisfied and disappointed of their lies and lies day after day. After taking my car to tow of their branches they are absolutely illiterate and incompetent. Keeping my car for two weeks and giving me same excuse every day. We do investigation. They haven’t touched the car. However,I wouldn’t recommend them at all. If you wanna waste your money and time,deal with them. Legal action has been taken against this fraudsters 🤢

The service booking, reception, & communication was excellent 👍👏🏼

The Enfield branch were very efficient and helpful and very satisfied with customer service

My sales executive Shay was really attentive but not over the top. I was quite dithery and probably bit of a pain, but he took a lot of time and was very reassuring. It all went smoothly and I feel that I got a good deal. Will definitely recommend Brayleys Honda.

The dealer was really helpful, even coming in on his day off to carry out the handover. He sorted out all the papers for me and delivered an excellent service.

I arrived at 8am, seen by service reception staff straight away, booked in, loan car ready, away by 8.10. Receptionist also gave me details of extended warranty and service plan to peruse. Phone call just after 11am, car ready. Collected car, arranged warranty and service plan - painless!!

The team at BrayleysHonda Enfield are really welcoming and helpful.
Shay Robinson, in particular was extremely professional and helpful with out being pushy when we recently bought a used car.
Great around customer service from people who go above and beyond.

I would thoroughly recommend Brayley's Cars in Enfield.
Abdul was so helpful, professional & knowledgeable in helping me find the right car.
He went above and beyond and I love my new vehicle.
A big thank you!

Very welcoming staff members, courteous receptionist informative and efficient. Nice touch from the mechanics who sent a video of the work done with clear comments, also a great waiting area with TV and coffee for those who chose to wait. Excellent

Our car received its first annual service and all the staff that we met at Brayleys Enfield were very attentive and took great care to explain the technical details of the service including a spoken commentary. Jenifer was extremely helpful.

Jennifer on reception was very good and helpful and my car was dealt with satisfactory

Disappointed that for the first time my car was not washed after being service as had been for the previous three years. Reception was courteous.

The vehicle was finished very quickly and as always Jenifer was so friendly, caring and helpful. She is always amazing - thank you

Very professional, friendly and helpful. Made me feel comfortable on my choice without being pushy.

All good as normal, thanks Jessica and the team.

Following the theft of my car, I was able to locate it via the brilliant My Honda app and subsequently recover it with police presence. I had to arrange to get a new fob and reprogramme the existing key for extra security. Jennifer was so helpful in arranging an appointment with Honda Brayley at Enfield on the same day so it was done in super-quick time. She is always so friendly and helpful and is a pleasure to see at the Reception desk when you arrive. Jess was also friendly and helpful with the handover once the programming had been completed. I've found that the staff here are so welcoming and professional and would recommend the Enfield branch without reservation. Thank you!