Brayleys Cars - Brayley Honda Enfield Reviews 

524
TrustScore 4.5 out of 5

4.6

Great Cambridge Road 660, EN1 3WX Enfield, England, GB


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Rated 5 out of 5 stars

Service provided at Enfield Branch is always very satisfactory and fast. Staff are knowledgeable and helpful. Especially Jennifer, who`s always very welcoming, knows her job very well. She makes whol... See more

Company replied

Rated 5 out of 5 stars

We bought a used Honda Jazz from Brayley Honda Enfield and had a great experience. Shay looked after us throughout and was really attentive, answering all our questions without making us feel rushed.... See more

Company replied

Rated 5 out of 5 stars

Contacted by BRAYLEY Enfield approx a month ago to remind me that my 3rd service & 1st MoT were due. Booked in for the day & time that suited me best. On arrival, friendly & efficient receptionis... See more

Company replied

Rated 5 out of 5 stars

I arrived at 8am, seen by service reception staff straight away, booked in, loan car ready, away by 8.10. Receptionist also gave me details of extended warranty and service plan to peruse. Phone call... See more

Company replied


Company details

  1. Car Dealer
  2. Auto Repair Shop
  3. Used Auto Parts Store
  4. Used Car Dealer

Written by the company

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Contact info

  • Great Cambridge Road 660, EN1 3WX, Enfield, England, United Kingdom

  • 0208 363 8000

4.6

Excellent

TrustScore 4.5 out of 5

524 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 31% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(524)

3,119 reviews in the last 12 months

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Rated 5 out of 5 stars

Kept me fully informed from start to…

Kept me fully informed from start to finish.

September 18, 2025
Unprompted review
Brayleys Cars - Brayley Honda Enfield logo

Reply from Brayleys Cars - Brayley Honda Enfield

Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Rated 5 out of 5 stars

EXCELLENT

Contacted by BRAYLEY Enfield approx a month ago to remind me that my 3rd service & 1st MoT were due.
Booked in for the day & time that suited me best.
On arrival, friendly & efficient receptionist sorted the paperwork, within 15 mins I was off to work, she said car would be ready mid/late afternoon.
I returned around 3:00pm to a sparkling clean car with all jobs done.
Excellent & stress free experience.

September 18, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Enfield

Hi Graham, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

Very helpful and polite reception staff

September 11, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Enfield

Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

car service

Exceptional service, speedy, polite and efficient 👌

September 12, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Enfield

Hi Andrea, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Rated 5 out of 5 stars

Jennijer was very polite She…

Jennijer was very polite She understood and delt with my problem with great care

September 12, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Enfield

Hi Farida, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Rated 5 out of 5 stars

Very helpful and efficient

Very helpful and efficient, courteous and accommodating.

September 10, 2025
Unprompted review
Brayleys Cars - Brayley Honda Enfield logo

Reply from Brayleys Cars - Brayley Honda Enfield

Hi Judith, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Rated 5 out of 5 stars

I had a very comfortable experience at…

I had a very comfortable experience at Brayley’s thanks to Richard we found the car we were looking for, every thing was well explained. Many thanks

September 10, 2025
Unprompted review
Brayleys Cars - Brayley Honda Enfield logo

Reply from Brayleys Cars - Brayley Honda Enfield

Hi Kevin, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Rated 5 out of 5 stars

Great service

Great customer service at the service reception - friendly, efficient & knowledgeable

September 8, 2025
Unprompted review
Brayleys Cars - Brayley Honda Enfield logo

Reply from Brayleys Cars - Brayley Honda Enfield

Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

Excellent service

Very helpful and responsive reception team who were flexible when I wasn't able to pick my car up on the day.
Overall service was excellent quality

September 8, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Enfield

Hi Mags, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

Staff very friendly and went out of…

Staff very friendly and went out of their way to help.

September 1, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Enfield

Hi Shevki, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

Jenifer was fantastic

Jenifer was fantastic and went out of her way to try and help me in what was a difficult situation. She requested good will gesture from Honda and when that was rejected, she requested it from her manager. She has allowed me to keep the curtesy car for longer while I try and resolve this situation. However, my experience with Honda brayley as a whole was far from satisfying. They are trying to charge me for damage to my car that should not have occurred as I followed Hondas maintenance schedule. The member of the sales team that called me tried to offer me £500 trade in for a car I bought from you 3 years ago for £17000. Your staff would do well to take jenifer’s lead and guidance on how to treat members of the public

August 26, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Enfield

Hi Justine, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Rated 5 out of 5 stars

A warm welcome from always smiling…

A warm welcome from always smiling staff, impeccably dressed and keen to assist with anything. Crystal clear understanding and explanation of all bills, contracts and works carried out. No hard upselling of add-ons. Great coffee and waiting room. Timely phone calls when the work is done. And on collection several hours later - in particular Jennifer - still smiling as if it was the first customer of the day.

August 28, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Enfield

Hi Gerrard, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Rated 5 out of 5 stars

Very efficient and helpful Brayley Honda Enfield

Very helpful and efficient when i rang about a used Honda Jazz which i bought yesterday with a lot of help from Richard who guided me through all the documents online. He was very informative and pleasant and came to Hendon Honda from Enfield branch who were selling me this lovely car. It took quite some time and i had a test drive, was shown all round the car and he was very patient and kind. I also spoke to Anthony on Bank holiday sunday who again was very helpful and made a video of the car for me. Very impressed with this dealership and happy with my new car which is in excellent condition. My thanks again to Richard Tidiman.

August 27, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Enfield

Hi Christine, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

Express service amazing

Express service amazing. Customer Service was excellent. Very polite & helpful.

August 26, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Enfield

Hi Em, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 3 out of 5 stars

When asked to do the upgrade was told…

When asked to do the upgrade was told it would require another visit as could take 4 hours.
We went for our first car service - was told 2 hours.
They agreed to do update at same time however after 1 hour was told all done. About to drive home then I found the update had not been done. Another 45 mins it was done.

August 21, 2025
Unprompted review
Rated 5 out of 5 stars

Quick and friendly service

August 18, 2025
Unprompted review
Brayleys Cars - Brayley Honda Enfield logo

Reply from Brayleys Cars - Brayley Honda Enfield

Hi Teddy, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 5 out of 5 stars

Very helpful and plesent good customer…

Very helpful and plesent good customer relations and makes life easier.

August 14, 2025
Unprompted review
Brayleys Cars - Brayley Honda Enfield logo

Reply from Brayleys Cars - Brayley Honda Enfield

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

Welcoming

Welcoming, prompt service, customer friendly, no hassle

August 8, 2025
Unprompted review
Brayleys Cars - Brayley Honda Enfield logo

Reply from Brayleys Cars - Brayley Honda Enfield

Hi Ana, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

Service and mot

Jenifer was excellent from first contact to when I collected my car she kept me informed during the day of how things were going

August 7, 2025
Unprompted review
Brayleys Cars - Brayley Honda Enfield logo

Reply from Brayleys Cars - Brayley Honda Enfield

Hi Stephen, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

Great experience - thank you Abdul at Brayley Honda in Enfield

Abdul Muhaimin, at Brayley Honda in Enfield sold me a used Honda e. Abdul made the whole experience seamlessly straightforward from the first contact to fulfilling the sale. His passion for his job, his professionalism and pride in what he does are evident right from the beginning. His personality, attention to detail, can-do attitude, product knowledge, and over-delivery are rare qualities that I am fortunate to have found. So a BIG thank you, Abdul - you have a very happy and satisfied new owner of a Honda e - I will definitely recommend you and Brayley Honda in Enfield.

July 28, 2025
Unprompted review
Brayleys Cars - Brayley Honda Enfield logo

Reply from Brayleys Cars - Brayley Honda Enfield

Hi Martin, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

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