Service provided at Enfield Branch is always very satisfactory and fast. Staff are knowledgeable and helpful. Especially Jennifer, who`s always very welcoming, knows her job very well. She makes whol... See more
Company replied
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Service provided at Enfield Branch is always very satisfactory and fast. Staff are knowledgeable and helpful. Especially Jennifer, who`s always very welcoming, knows her job very well. She makes whol... See more
Company replied
We bought a used Honda Jazz from Brayley Honda Enfield and had a great experience. Shay looked after us throughout and was really attentive, answering all our questions without making us feel rushed.... See more
Company replied
Contacted by BRAYLEY Enfield approx a month ago to remind me that my 3rd service & 1st MoT were due. Booked in for the day & time that suited me best. On arrival, friendly & efficient receptionis... See more
Company replied
I arrived at 8am, seen by service reception staff straight away, booked in, loan car ready, away by 8.10. Receptionist also gave me details of extended warranty and service plan to peruse. Phone call... See more
Company replied
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Great Cambridge Road 660, EN1 3WX, Enfield, England, United Kingdom
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This company hasn't invited customers recently, so reviews may not be representative
Replied to 31% of negative reviews
Typically replies within 1 week
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Kept me fully informed from start to finish.

Reply from Brayleys Cars - Brayley Honda Enfield
Contacted by BRAYLEY Enfield approx a month ago to remind me that my 3rd service & 1st MoT were due.
Booked in for the day & time that suited me best.
On arrival, friendly & efficient receptionist sorted the paperwork, within 15 mins I was off to work, she said car would be ready mid/late afternoon.
I returned around 3:00pm to a sparkling clean car with all jobs done.
Excellent & stress free experience.

Reply from Brayleys Cars - Brayley Honda Enfield

Reply from Brayleys Cars - Brayley Honda Enfield

Reply from Brayleys Cars - Brayley Honda Enfield
Jennijer was very polite She understood and delt with my problem with great care

Reply from Brayleys Cars - Brayley Honda Enfield
Very helpful and efficient, courteous and accommodating.

Reply from Brayleys Cars - Brayley Honda Enfield
I had a very comfortable experience at Brayley’s thanks to Richard we found the car we were looking for, every thing was well explained. Many thanks

Reply from Brayleys Cars - Brayley Honda Enfield
Great customer service at the service reception - friendly, efficient & knowledgeable

Reply from Brayleys Cars - Brayley Honda Enfield
Very helpful and responsive reception team who were flexible when I wasn't able to pick my car up on the day.
Overall service was excellent quality

Reply from Brayleys Cars - Brayley Honda Enfield
Staff very friendly and went out of their way to help.

Reply from Brayleys Cars - Brayley Honda Enfield
Jenifer was fantastic and went out of her way to try and help me in what was a difficult situation. She requested good will gesture from Honda and when that was rejected, she requested it from her manager. She has allowed me to keep the curtesy car for longer while I try and resolve this situation. However, my experience with Honda brayley as a whole was far from satisfying. They are trying to charge me for damage to my car that should not have occurred as I followed Hondas maintenance schedule. The member of the sales team that called me tried to offer me £500 trade in for a car I bought from you 3 years ago for £17000. Your staff would do well to take jenifer’s lead and guidance on how to treat members of the public

Reply from Brayleys Cars - Brayley Honda Enfield
A warm welcome from always smiling staff, impeccably dressed and keen to assist with anything. Crystal clear understanding and explanation of all bills, contracts and works carried out. No hard upselling of add-ons. Great coffee and waiting room. Timely phone calls when the work is done. And on collection several hours later - in particular Jennifer - still smiling as if it was the first customer of the day.

Reply from Brayleys Cars - Brayley Honda Enfield
Very helpful and efficient when i rang about a used Honda Jazz which i bought yesterday with a lot of help from Richard who guided me through all the documents online. He was very informative and pleasant and came to Hendon Honda from Enfield branch who were selling me this lovely car. It took quite some time and i had a test drive, was shown all round the car and he was very patient and kind. I also spoke to Anthony on Bank holiday sunday who again was very helpful and made a video of the car for me. Very impressed with this dealership and happy with my new car which is in excellent condition. My thanks again to Richard Tidiman.

Reply from Brayleys Cars - Brayley Honda Enfield
Express service amazing. Customer Service was excellent. Very polite & helpful.

Reply from Brayleys Cars - Brayley Honda Enfield
When asked to do the upgrade was told it would require another visit as could take 4 hours.
We went for our first car service - was told 2 hours.
They agreed to do update at same time however after 1 hour was told all done. About to drive home then I found the update had not been done. Another 45 mins it was done.

Reply from Brayleys Cars - Brayley Honda Enfield
Very helpful and plesent good customer relations and makes life easier.

Reply from Brayleys Cars - Brayley Honda Enfield

Reply from Brayleys Cars - Brayley Honda Enfield
Jenifer was excellent from first contact to when I collected my car she kept me informed during the day of how things were going

Reply from Brayleys Cars - Brayley Honda Enfield
Abdul Muhaimin, at Brayley Honda in Enfield sold me a used Honda e. Abdul made the whole experience seamlessly straightforward from the first contact to fulfilling the sale. His passion for his job, his professionalism and pride in what he does are evident right from the beginning. His personality, attention to detail, can-do attitude, product knowledge, and over-delivery are rare qualities that I am fortunate to have found. So a BIG thank you, Abdul - you have a very happy and satisfied new owner of a Honda e - I will definitely recommend you and Brayley Honda in Enfield.

Reply from Brayleys Cars - Brayley Honda Enfield
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