Pity that Brayleys Cars now charge £50 for collection from Thames Ditton especially as public transport for a disabled person from Thames Ditton to Ewell is not easy. The actual service was fine - no... See more
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David Green the salesman has helped us in the past with car buying and is very efficient and jolly and attempts to get the best potions available for us The service arrangements were average keeping... See more
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A fantastic and professional service from Brayleys Honda Ewell. Peter carried our my transmission oil change and health check and supplied a video of his findings. It was so reassuring to go through t... See more
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Very efficient sent me a video showing my car around and underneath which was reassuring. Staff were pleasant from start to finish.
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Company details
Written by the company
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Contact info
Ewell By Pass, KT17 2PU, Epsom, United Kingdom
- 020 8394 1441
4.6
Excellent
493 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 31% of negative reviews
Typically replies within 1 week
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Reply from Brayleys Cars - Brayley Honda Ewell
Hi Richard, Thank you for taking the time to leave us this positive rating! Have a wonderful day!
I bought a 2year service agreement
I bought a 2year service agreement. i think it is a good deal and found the people that I dealt with very very helpful.
January 10, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Honda Ewell
Hi Nevil, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Easy to book
Easy to book, prompt welcome and booking in, collection process the same.
January 6, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Honda Ewell
Hi John, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Top rating
I bought my Honda a year ago from Wimbledon Park. Since that site has now closed, this was my first experience at Brayley Honda Ewell. I arrived without an appointment, due to a flat battery. I was seen immediately by Mark Hopkins, the Service Advisor, who arranged for the battery to be checked and for the annual service to be done at the same time. Efficiency and customer service was amazing, including the staff member wearing a stand-out Christmas jumper, who offered me a lift home, but I'd already booked an Uber. I was able to collect the car the next day. The kindness and courtesy that I am sure you show to all your customers, was particularly appreciated by me.
December 18, 2024
Unprompted review
Reply from Brayleys Cars - Brayley Honda Ewell
Hi Linda, Thank you so much for taking the time to leave us such a glowing review! We're thrilled to hear that you had a fantastic experience with us. Providing high-quality service and ensuring our customers leave satisfied is our utmost priority.
They were welcoming and respectful
They were welcoming and respectful. They called and checked with me first to complete additional work. They let me know what each piece of work would cost. They called and let me know the car was ready and gave me the final cost. All very pleasant.
December 16, 2024
Unprompted review
Reply from Brayleys Cars - Brayley Honda Ewell
Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Ist time l have used this garage as my…
Ist time l have used this garage as my Honda deals hip has closed - helpful took over my 5 year serving plan also cars 1st MOT
Collected car & returned it all done Driver helpful friendly & courteous
December 11, 2024
Unprompted review
Reply from Brayleys Cars - Brayley Honda Ewell
Hi Janice, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
An excellent service throughout
The whole process from booking to the return of the car was efficient.
December 9, 2024
Unprompted review
Reply from Brayleys Cars - Brayley Honda Ewell
We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Everything worked well
Everything worked well. My car was collected for service and MOT. The work was done and the car returned to me, clean and well looked after
December 5, 2024
Unprompted review
Reply from Brayleys Cars - Brayley Honda Ewell
We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
No problems and everything OK
Car collected, serviced, MOT and returned with no problems
November 27, 2024
Unprompted review
Reply from Brayleys Cars - Brayley Honda Ewell
Hi Mr Jukes, Thank you for taking the time to leave us this positive rating! Have a wonderful day!
New tyres
Needed a couple of rear tyres. Dropping car off and collection straight forward. Work completed to high standard
November 21, 2024
Unprompted review
Reply from Brayleys Cars - Brayley Honda Ewell
Hi Andrew, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
No pushy salespeople
No pushy salespeople. Steve at Brayley Ewell made buying our car a pleasurable experience. I am always dubious of car dealers, but the sales people at Ewell are very professional and genuine. They made us feel relaxed and under no pressure or obligation to buy the car we had come to view. I highly recommend this dealership.
November 22, 2024
Unprompted review
Reply from Brayleys Cars - Brayley Honda Ewell
Hi Robert, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Steve. We look forward to continuing to welcome you into the dealership for many more years.
Courteous, efficient, effective service
Car collected from home by driver on time (with reminder telephone call an hour ahead) courteously & efficiently: polite call during day to update on service /MOT & agree minor additional work needed & estimated delivery back. All v smooth hassle free.
November 19, 2024
Unprompted review
Reply from Brayleys Cars - Brayley Honda Ewell
Hi Richard, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Good value service and efficient.
Good value service. First visit after my local Honda dealer closed in Wimbledon in Auguest 2024 without telling me. Service desk is very efficient.
November 4, 2024
Unprompted review
Reply from Brayleys Cars - Brayley Honda Ewell
Hi Andrew, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Excellent customer service
Paul made us feel at ease immediately. He answered all our questions clearly and concisely and we didnt feel under pressure. Went for a test drive on that day and allowed thinking time for several days. Very good judge of character and excellent at his job.
October 10, 2024
Unprompted review
Reply from Brayleys Cars - Brayley Honda Ewell
Hi Mrs Scaife, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Paul. We look forward to continuing to welcome you into the dealership for many more years.
Great service
Great service personnel friendly and efficient. Car polished and looked great as this was not expected.
October 30, 2024
Unprompted review
Reply from Brayleys Cars - Brayley Honda Ewell
Hi Malcolm, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Consistent and high level of customer…
Consistent and high level of customer focus and proactive where necessary
October 22, 2024
Unprompted review
Reply from Brayleys Cars - Brayley Honda Ewell
Hi Jafsie, Thank you for your kind words and this wonderful review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Staff are competent and helpful and…
Staff are competent and helpful and polite
October 16, 2024
Unprompted review
Reply from Brayleys Cars - Brayley Honda Ewell
Hi Robin, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Reply from Brayleys Cars - Brayley Honda Ewell
Hi Rosie, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Helpful and efficient.
October 8, 2024
Unprompted review
Reply from Brayleys Cars - Brayley Honda Ewell
Hi Peter, Thank you for taking the time to leave us this positive rating! Have a wonderful day!
This is the best dealership that…
This has been the best dealership that makes you feel at home, they look after you every step of the way and helped me pick the car I wanted. Steve ventham He is such an amazing person, He done so much for me and helped me out and made buying the car I wanted such an easy transition, would recommend this dealership over any other, plus a honda will past you forever.They will do everything in the power to help you and help you when they can.
October 8, 2024
Unprompted review
Reply from Brayleys Cars - Brayley Honda Ewell
Hi Michael, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Steve. We look forward to continuing to welcome you into the dealership for many more years.
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