Pity that Brayleys Cars now charge £50 for collection from Thames Ditton especially as public transport for a disabled person from Thames Ditton to Ewell is not easy. The actual service was fine - no... See more
Company replied
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Pity that Brayleys Cars now charge £50 for collection from Thames Ditton especially as public transport for a disabled person from Thames Ditton to Ewell is not easy. The actual service was fine - no... See more
Company replied
David Green the salesman has helped us in the past with car buying and is very efficient and jolly and attempts to get the best potions available for us The service arrangements were average keeping... See more
Company replied
A fantastic and professional service from Brayleys Honda Ewell. Peter carried our my transmission oil change and health check and supplied a video of his findings. It was so reassuring to go through t... See more
Company replied
Very efficient sent me a video showing my car around and underneath which was reassuring. Staff were pleasant from start to finish.
Company replied
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Ewell By Pass, KT17 2PU, Epsom, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 31% of negative reviews
Typically replies within 1 week
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All went smoothly - to time and a call to advise deliverer was on his way.

Reply from Brayleys Cars - Brayley Honda Ewell
Friendly reception, extra work well explained, and kept informed. No unexpected surprises.

Reply from Brayleys Cars - Brayley Honda Ewell

Reply from Brayleys Cars - Brayley Honda Ewell
Very good communications. My Honda was in for it's annual MOT & service they also fixed a faulty rear electric window all part of the service. I have used this Honda garage for 20 yrs with no complaints. Overall I'm very satisfied. Thank you. See you next year.

Reply from Brayleys Cars - Brayley Honda Ewell
David at Brayleys really helped me make the decision around my next Honda. And then the service through paperwork to collection was second to none - thank you

Reply from Brayleys Cars - Brayley Honda Ewell
Very friendly staff and helpful. It was very good experience.

Reply from Brayleys Cars - Brayley Honda Ewell
Great service all round, from booking in to dropping car off and getting courtesy car to getting call once completed. Plus cleaned the car inside and out.

Reply from Brayleys Cars - Brayley Honda Ewell
Reception staff were polite and efficient, with no delays. No contact with others but all paperwork and reporting properly documented.

Reply from Brayleys Cars - Brayley Honda Ewell
I took my Honda Civic to Brayley Honda, Ewell for a minor service and MOT. Both tasks were completed successfully, and they cleaned to car too. I will use them again

Reply from Brayleys Cars - Brayley Honda Ewell
Brayleys Ewell Branch.
The whole process from when they phoned me to book my car in for its first service to when I collected the car was seamless. I have the five year warranty which is a great money saver. The car had been cleaned throughout. My only moan would be that the windscreen became very smeary when I put the windscreen wipers on as it was very fine rain. Maybe they could improve in that area a better windscreen cleaner.

Reply from Brayleys Cars - Brayley Honda Ewell
David was very knowledgeable and helpful.

Reply from Brayleys Cars - Brayley Honda Ewell
Car dropped off for

Reply from Brayleys Cars - Brayley Honda Ewell
Brayley Honda Ewell continue to service my CRV (I am now on my third iteration of a CRV.) They have always been efficient and courteous. I think that they are honest too. My latest annual service was completed on the same day, with no surprises. I remain very happy with the quality of their servicing and their costs seem reasonable. The Honda Care plan is good. The car is 15 years old with just under 98,000 miles and still going well.

Reply from Brayleys Cars - Brayley Honda Ewell
Easy to book service, MOT and repair over the phone. Good customer service. Car collected and returned as arranged.

Reply from Brayleys Cars - Brayley Honda Ewell
Got seen straight away everything explained prior to service/ mot and contacted by phone with any findings.
Car vacuum and cleaned once worked carried out.
Staff polite and friendly tea and toilet facilities clean and

Reply from Brayleys Cars - Brayley Honda Ewell
I am a devout Honda driver, this dealership in Ewell is brilliant.Very friendly and professional staff who provide a second to none service.

Reply from Brayleys Cars - Brayley Honda Ewell
Carried out the service and MOT as required.
Booking and the reception staff good
Kept informed of progress and was completed on time.

Reply from Brayleys Cars - Brayley Honda Ewell
Use this Honda dealer if you wish to receive great customer service.

Reply from Brayleys Cars - Brayley Honda Ewell
It was really important to us to not feel 'pressured' into buying a car and really feel that Steve Ventham was the perfect salesman for us. I have, in the past felt very bulldozed by over enthusiastic guys and can honestly say that if Steve managed to win over my husband, he did an amazing job!

Reply from Brayleys Cars - Brayley Honda Ewell
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