Brayleys Cars - Brayley Honda Ewell Reviews 

493
TrustScore 4.5 out of 5

4.6

Ewell By Pass, KT17 2PU Epsom, GB


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Rated 4 out of 5 stars

Pity that Brayleys Cars now charge £50 for collection from Thames Ditton especially as public transport for a disabled person from Thames Ditton to Ewell is not easy. The actual service was fine - no... See more

Company replied

Rated 5 out of 5 stars

David Green the salesman has helped us in the past with car buying and is very efficient and jolly and attempts to get the best potions available for us The service arrangements were average keeping... See more

Company replied

Rated 5 out of 5 stars

A fantastic and professional service from Brayleys Honda Ewell. Peter carried our my transmission oil change and health check and supplied a video of his findings. It was so reassuring to go through t... See more

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Rated 5 out of 5 stars

Very efficient sent me a video showing my car around and underneath which was reassuring. Staff were pleasant from start to finish.

Company replied


Company details

  1. Car Dealer
  2. Auto Repair Shop
  3. Used Auto Parts Store
  4. Used Car Dealer

Written by the company

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

493 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 31% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(493)

3,119 reviews in the last 12 months

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Rated 5 out of 5 stars

All went smoothly

All went smoothly - to time and a call to advise deliverer was on his way.

February 27, 2025
Unprompted review
Brayleys Cars - Brayley Honda Ewell logo

Reply from Brayleys Cars - Brayley Honda Ewell

Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Rated 5 out of 5 stars

Friendly reception

Friendly reception, extra work well explained, and kept informed. No unexpected surprises.

February 26, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Ewell

Hi David, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Rated 5 out of 5 stars

Very good communications

Very good communications. My Honda was in for it's annual MOT & service they also fixed a faulty rear electric window all part of the service. I have used this Honda garage for 20 yrs with no complaints. Overall I'm very satisfied. Thank you. See you next year.

February 18, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Ewell

Hi Anon, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

Five star service and sales

David at Brayleys really helped me make the decision around my next Honda. And then the service through paperwork to collection was second to none - thank you

February 15, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Ewell

Hi Joanne, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Rated 5 out of 5 stars

Great service all round

Great service all round, from booking in to dropping car off and getting courtesy car to getting call once completed. Plus cleaned the car inside and out.

February 11, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Ewell

Hi Gavin, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 5 out of 5 stars

Reception staff were polite and…

Reception staff were polite and efficient, with no delays. No contact with others but all paperwork and reporting properly documented.

February 7, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Ewell

Hi Richard, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

Service and MOT completed successfully

I took my Honda Civic to Brayley Honda, Ewell for a minor service and MOT. Both tasks were completed successfully, and they cleaned to car too. I will use them again

February 4, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Ewell

Hi William, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 5 out of 5 stars

Brayleys Ewell Branch.

Brayleys Ewell Branch.
The whole process from when they phoned me to book my car in for its first service to when I collected the car was seamless. I have the five year warranty which is a great money saver. The car had been cleaned throughout. My only moan would be that the windscreen became very smeary when I put the windscreen wipers on as it was very fine rain. Maybe they could improve in that area a better windscreen cleaner.

February 4, 2025
Unprompted review
Brayleys Cars - Brayley Honda Ewell logo

Reply from Brayleys Cars - Brayley Honda Ewell

Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 5 out of 5 stars

David was very knowledgeable and…

David was very knowledgeable and helpful.

February 3, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Ewell

Hi Sara, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Rated 5 out of 5 stars

Prompt and efficient

February 3, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Ewell

Hi Glyn, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Rated 5 out of 5 stars

Excellent as usual

Brayley Honda Ewell continue to service my CRV (I am now on my third iteration of a CRV.) They have always been efficient and courteous. I think that they are honest too. My latest annual service was completed on the same day, with no surprises. I remain very happy with the quality of their servicing and their costs seem reasonable. The Honda Care plan is good. The car is 15 years old with just under 98,000 miles and still going well.

January 28, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Ewell

Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

Easy to book service

Easy to book service, MOT and repair over the phone. Good customer service. Car collected and returned as arranged.

January 22, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Ewell

Hi Janet, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Rated 5 out of 5 stars

Got seen straight away everything…

Got seen straight away everything explained prior to service/ mot and contacted by phone with any findings.
Car vacuum and cleaned once worked carried out.
Staff polite and friendly tea and toilet facilities clean and

January 21, 2025
Unprompted review
Brayleys Cars - Brayley Honda Ewell logo

Reply from Brayleys Cars - Brayley Honda Ewell

Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 5 out of 5 stars

Happy Honda owner/driver

I am a devout Honda driver, this dealership in Ewell is brilliant.Very friendly and professional staff who provide a second to none service.

January 21, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Ewell

Hi Shirley, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Rated 4 out of 5 stars

Carried out the service and MOT as…

Carried out the service and MOT as required.

Booking and the reception staff good

Kept informed of progress and was completed on time.

January 20, 2025
Unprompted review
Brayleys Cars - Brayley Honda Ewell logo

Reply from Brayleys Cars - Brayley Honda Ewell

Hi Andy, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 5 out of 5 stars

Use this Honda dealer if you wish to…

Use this Honda dealer if you wish to receive great customer service.

January 19, 2025
Unprompted review
Brayleys Cars - Brayley Honda Ewell logo

Reply from Brayleys Cars - Brayley Honda Ewell

Hi Kaye, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 5 out of 5 stars

Brilliant, no pressure but given all the information we needed

It was really important to us to not feel 'pressured' into buying a car and really feel that Steve Ventham was the perfect salesman for us. I have, in the past felt very bulldozed by over enthusiastic guys and can honestly say that if Steve managed to win over my husband, he did an amazing job!

January 11, 2025
Unprompted review
Brayleys Cars - Brayley Honda Ewell logo

Reply from Brayleys Cars - Brayley Honda Ewell

Hi Catherine, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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