Brayleys Cars - Brayley Honda Hemel Hempstead Reviews 

271
TrustScore 4.5 out of 5

4.6

Two Waters Road, HP3 9BX Hemel Hempstead, England, GB


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Rated 5 out of 5 stars

I met Aamar Suleman on my first visit to Brayleys Honda. I was looking at changing my car but unsure about the Honda HRV. Aamar took time to show me the difference between the .two models I was look... See more

Company replied

Rated 5 out of 5 stars

I had a good experience buying my car from Aamar at Brayley Honda, Hemel Hempstead. He answered all my questions, was very helpful and informative making the whole process smooth, pleasant and easy.

Company replied

Rated 5 out of 5 stars

We had terrific service all the way through the purchasing process and delivery of our Honda Jazz. We very much appreciated the kindness and support provided to us by Kawsar Ahmed at your showroom, o... See more

Company replied

Rated 5 out of 5 stars

I cannot recommend Brayley Honda Hemel Hempstead highly enough. Aamar gave a professional service from start to finish. Listened to what we wanted & needed. No pressure sale, just guided advice to en... See more

Company replied


Company details

  1. Car Dealer
  2. Auto Repair Shop
  3. Used Auto Parts Store
  4. Used Car Dealer

Written by the company

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Contact info

  • Two Waters Road, HP3 9BX, Hemel Hempstead, England, United Kingdom

  • 01442 233455

4.6

Excellent

TrustScore 4.5 out of 5

271 reviews

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No recent history of asking for reviews

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Replied to 31% of negative reviews

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4.6

All reviews

(271)

3,133 reviews in the last 12 months

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Rated 5 out of 5 stars

I cannot recommend Brayley Honda Hemel…

I cannot recommend Brayley Honda Hemel Hempstead highly enough. Aamar gave a professional service from start to finish. Listened to what we wanted & needed. No pressure sale, just guided advice to ensure we got everything we wanted and more.
Thank you Aamar for your professional, friendly, exceptional help which made our experience of buying our new car so much more enjoyable!

October 12, 2023
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Hemel Hempstead

Thank you for your kind words and this wonderful review. We really appreciate it and are delighted to hear how pleased you were with the service you received from Aamar.
If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

Buying New

Buying a new car is a huge undertaking financially and in the current climate timescales can be significant.
The interactions I’ve had with Aaron and Domonic have endured my transaction has been seamless. No pressure sales from the onset. I had the joy of test driving twice to be sure on the model I’d selected.
I was kept informed and up to date throughout with my car arriving much sooner than anticipated. Domonic provided a wonderful handover again very relaxed, warm and friendly explaining control functions and setting up radio stations. I would have no hesitation returning based upon my experience. A pleasure of a dealership from which to buy a new car. Thank you to Domonic and Aaron for great service.

September 30, 2023
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Hemel Hempstead

Thank you very much for choosing to purchase from us - your custom is appreciated, along with your great review! We hope you have a great day!

Rated 5 out of 5 stars

Very good experience

Very good experience from start to finish

October 2, 2023
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Hemel Hempstead

Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 5 out of 5 stars

My wonderful Honda Jazz!

I bought a lovely Honda Jazz from Brayleys Hemel Hempstead in the Spring and I have received such wonderful after care that I felt I should put on record how amazing their personnel are in that branch - especially Dominic.

I am absolutely so delight with my car and the fact that Brayleys Hemel Hempstead is just down the road should I need them

Thank you.

October 3, 2023
Unprompted review
Brayleys Cars - Brayley Honda Hemel Hempstead logo

Reply from Brayleys Cars - Brayley Honda Hemel Hempstead

We are very happy we could provide you with a positive experience! We really appreciate it and are delighted to hear how pleased you are with the service provided by Dominic. We look forward to continuing to welcome you into the dealership for many more years.

Rated 5 out of 5 stars

First-class service

The customer service is the best and I remain loyal to this particular dealership due to this, even though it is not my local dealership. I have bought all of my cars with Honda Brayley at Hemel Hempstead and the advice and friendliness I receive is worth my indulgence for my car.

September 18, 2023
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Hemel Hempstead

We are so happy to read such a great review about Brayley Honda Hemel Hempstead, and really appreciate you bringing your custom to Brayleys despite Hemel not being your local dealer, Thank you!
We look forward to welcoming you back into the dealership on your next visit.

Rated 5 out of 5 stars

CVT oil change on Honda Jazz

Work completed on time ,and staff helpful

September 15, 2023
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Hemel Hempstead

Thank you so much for your high rating! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

I have never come across such wonderful…

I have never come across such wonderful sales people. Never did I feel pushed into a sale, Aamar was very polite and super helpful taking me on a test drive. Dominic collected me from the train station as I had quite a distance to collect the car, he was also super helpful showing me around the car too. Both put me at ease and Were just great guys to work with. I highly recommend Brayley Honda. Thank you so much.

August 25, 2023
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Hemel Hempstead

Thank you for your fantastic review. We strive for 100% satisfaction, so it is great to see you had such a positive experience with Aamar and Domonic at Brayley Honda Hemel. If there is anything else we can do for you please don't hesitate to reach out to us, we are always happy to help.

Rated 5 out of 5 stars

Happy buyer.

Helpful, knowledgeable sales man who steered me through the purchase of my new car. He kept in touch throughout the purchase and gave an excellent hand over.

June 12, 2023
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Hemel Hempstead

Thank you for your positive review. We are delighted to hear how pleased you were with the experience you received at our Hemel Hempstead dealership. If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

friendly and helpful employee

My car was collected and delivered back to me promptly by a friendly and helpful employee with whom it was a pleasure to discuss my options for future work on the car.

May 10, 2023
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Nick, thank you for your review, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

Brilliant Honda Garage - Brayleys, Hemel Hempstead.

I feel that I am most fortunate to have found Brayleys Honda, Hemel Hempstead. The Sales Executive, Aaron Davies, was incredibly helpful and very swiftly found the exact Honda Jazz that I was hoping to look at. I have to say that the whole experience was excellent, despite the heavy rain, and when we went for a test drive Aaron was very knowledgeable and courteous. When it was time for me to collect the car, the final exchange of paper work was dealt with by Domonic Andrews, the Sales Manager, who was very professional and I am thrilled with my Honda Jazz! I would highly recommend Brayleys.

March 28, 2023
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Angela, thank you for your praise and kind comments about our team. We really appreciate it and are delighted to hear how pleased you were with the experience you received from Aaron and Domonic. Please don't hesitate to reach out to us if there's anything else we can do! We are always happy to help.

Rated 5 out of 5 stars

Car Service

Friendly, helpful and timely service.

March 16, 2023
Unprompted review
Brayleys Cars - Brayley Honda Hemel Hempstead logo

Reply from Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Keith, we strive for 100% satisfaction, so it is great to see you had such a positive experience at Brayley Honda Hemel Hempstead. Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

Great Expectations Exceeded

Jason (service manager & Manoj (service advisor) together with the rest of the workshop team at Brayley Hemel Hempstead continued to excel with their high standard of service and ensuring the work the car was in for (repair of the door mirror) was carried the best standard and vehicle being made ready sooner than I had expected for collection. I recommend this Dealership which can also help with your new and previously owned car needs

March 9, 2023
Unprompted review
Brayleys Cars - Brayley Honda Hemel Hempstead logo

Reply from Brayleys Cars - Brayley Honda Hemel Hempstead

We are delighted to hear how pleased you are with the service received from Jason, Manoj and the team at Hemel Hempstead, and we really appreciate your recommendataion! Please don't hesitate to reach out if there's anything additional we can do for you, we're always happy to help.

Rated 5 out of 5 stars

Purchase hybrid Jazz

Aaron was very professional, knew his stuff

March 7, 2023
Unprompted review
Brayleys Cars - Brayley Honda Hemel Hempstead logo

Reply from Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Alicia, thank you for your praise and kind comments about Aaron, we will be sure to pass this on to him. If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

All work completed on time

All work completed on time, car cleaned and everything working well.

March 8, 2023
Unprompted review
Brayleys Cars - Brayley Honda Hemel Hempstead logo

Reply from Brayleys Cars - Brayley Honda Hemel Hempstead

Hi David, thank you so much for your high rating! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

Good and efficient

February 21, 2023
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Thomas, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Rated 5 out of 5 stars

Always courteous and do things when…

Always courteous and do things when they say they will
Can’t ask for anymore

February 13, 2023
Unprompted review
Brayleys Cars - Brayley Honda Hemel Hempstead logo

Reply from Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Chris, thank you for your kind words and this wonderful review! We are more than happy to help, when you need us next. Have a great day!

Rated 5 out of 5 stars

Car inspected

Car inspected, service log completed, washed & valeted while I waited - all fine

February 7, 2023
Unprompted review
Brayleys Cars - Brayley Honda Hemel Hempstead logo

Reply from Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Elizabeth, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Rated 5 out of 5 stars

Great company to deal with

great service - lovely car to buy and they offered good price on my old one.

February 4, 2023
Unprompted review
Brayleys Cars - Brayley Honda Hemel Hempstead logo

Reply from Brayleys Cars - Brayley Honda Hemel Hempstead

Hi Carole, We appreciate your positive review about your recent experience with us, Thank you! Please let us know if there is anything else we can do for you; we are more than happy to help!

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