I met Aamar Suleman on my first visit to Brayleys Honda. I was looking at changing my car but unsure about the Honda HRV. Aamar took time to show me the difference between the .two models I was look... See more
Company replied
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I met Aamar Suleman on my first visit to Brayleys Honda. I was looking at changing my car but unsure about the Honda HRV. Aamar took time to show me the difference between the .two models I was look... See more
Company replied
I had a good experience buying my car from Aamar at Brayley Honda, Hemel Hempstead. He answered all my questions, was very helpful and informative making the whole process smooth, pleasant and easy.
Company replied
We had terrific service all the way through the purchasing process and delivery of our Honda Jazz. We very much appreciated the kindness and support provided to us by Kawsar Ahmed at your showroom, o... See more
Company replied
I cannot recommend Brayley Honda Hemel Hempstead highly enough. Aamar gave a professional service from start to finish. Listened to what we wanted & needed. No pressure sale, just guided advice to en... See more
Company replied
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Two Waters Road, HP3 9BX, Hemel Hempstead, England, United Kingdom
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Replied to 31% of negative reviews
Typically replies within 1 week
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Very friendly service and very helpful

Reply from Brayleys Cars - Brayley Honda Hemel Hempstead
Found this great car sale while i am trying to buy a new car. I found a great manager's deal. George was helped me to get the best car( crv) according to my usage. Highly reccomend this car dealer.Staff are soo freindly and always there to help. Branch manager was helping me and he was kind and help me to find a great deal.
Thank you Brayleys cars -Brayleys Honda Hemel Hempsted .

Reply from Brayleys Cars - Brayley Honda Hemel Hempstead
Efficient and personable service manager.

Reply from Brayleys Cars - Brayley Honda Hemel Hempstead
Clive and Aamar were very helpful, kept in regular contact with me and ensure I had my new car handed over prior to me going away on holiday, they were knowledgeable and cannot fault Brayleys service at all.

Reply from Brayleys Cars - Brayley Honda Hemel Hempstead

Reply from Brayleys Cars - Brayley Honda Hemel Hempstead
Andrew talked through a concern I had, consulted his boss and we found the best way forward.

Reply from Brayleys Cars - Brayley Honda Hemel Hempstead
Always an excellent experience at Brayleys. Staff are so friendly and helpful.

Reply from Brayleys Cars - Brayley Honda Hemel Hempstead
Bradley's Hemel Hempstead were so efficient and the mechanic who was working on my car went above and beyond to explain everything and was so friendly and polite.

Reply from Brayleys Cars - Brayley Honda Hemel Hempstead
They paid attention to my issue on battery failing to charge and responded with full test, evaluation and replacement. I could pick a day for service which suited me and Hemel Hempstead provide me with an excellent complementary pick up, which was on time. Courteous and helpful at all times.

Reply from Brayleys Cars - Brayley Honda Hemel Hempstead
I cannot praise Hemel branch of Brayleys highly enough.
From initial contact to purchase they were professional and courteous.
On collection of the car, Rikesh went through all the accessories, entering my phone, radio stations and home settings on sat nav. Thank you to the team who made sure the car looked so spotless.
Such a difference from another branch, that recently left me 3 weeks without a car, after the one they sold me had a fault three days after buying it. Lesson's could be learned from Hemel in how to treat customers with respect.

Reply from Brayleys Cars - Brayley Honda Hemel Hempstead
I had two vehicles booked in for service on the same day, to which Russell Barnes on the service deck dealt with seamlessly. Both cars were cleaned inside and out after servicing and I was kept well informed with all relavent information. All other back room staff freindly and very helpful.

Reply from Brayleys Cars - Brayley Honda Hemel Hempstead
Salesman, Aamar, very pleasant and helpful. Was not at all pushy and answered questions knowledgeably.

Reply from Brayleys Cars - Brayley Honda Hemel Hempstead
Too much went wrong from beginning to end. Not sure I would buy another Honda.
The attitude of the staff was not good. This the second time i have used Bushey and thought that the attitude of the staff might have changed since Brayleys took over, but sadly not.
Where to take my car for its service, definitely not Bushey - most unwelcoming.
Leonia has been amazing from start to finish, I’m very pleased with my new car.

Reply from Brayleys Cars - Brayley Honda Hemel Hempstead
Job well done
Good old fashioned Customer Service with a person you can speak to - kind sensible and decent
Car came back pristine and in good nick
Well done team

Reply from Brayleys Cars - Brayley Honda Hemel Hempstead
Brilliant Brilliant place been coming here for a number of years and the whole staff from the sales consultants to the service guys are amazing. Always always feel very welcome and they always help me no matter the question or if I have a problem about the car. Love them all. Very highly recommended will continue to buy cars from them and always get the car serviced from them.

Reply from Brayleys Cars - Brayley Honda Hemel Hempstead

Reply from Brayleys Cars - Brayley Honda Hemel Hempstead
Bought a car from Brayleys Honda in Hemel Hempstead from Rikesh Mandalia who was my sales advisor. The service was absolutely fantastic from start to finish. Thank you for all your help.

Reply from Brayleys Cars - Brayley Honda Hemel Hempstead
Stuart at the Orpington branch made the process of changing my Honda Civic, which I have had for the last 17 years, to a Honda Jazz a great experience. There was a good selection of cars to choose from his explanation helped me choose the one I am very happy with.

Reply from Brayleys Cars - Brayley Honda Hemel Hempstead
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