All the staff at Brayleys are always so nice to deal with. They explain things clearly, are friendly and helpful and very efficient. My car was collected without fuss. I received a call telling me w... See more
Company replied
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All the staff at Brayleys are always so nice to deal with. They explain things clearly, are friendly and helpful and very efficient. My car was collected without fuss. I received a call telling me w... See more
Company replied
I recently bought my first Honda and I’m very pleased with the attention to detail I received from Paul Hubbard Sales. Paul gave me ample time to consider all the information and prices without pressu... See more
Company replied
SERVICE, MOT, NEW PLANS. My service and MOT went smoothly (thanks guys) and Colin on the front desk was very helpful; he kept me informed. Debby, Service Advisor, was also great. She talked me thr... See more
Company replied
We had excellent service from Tony. Having been told we could no longer have a collection service to Knockholt, given our circumstances of age and disability Tony was able to resolve this. It solved a... See more
Company replied
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Cray Avenue 222, BR5 3PW, Orpington, England, United Kingdom
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Replied to 31% of negative reviews
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Helpful staff who kept me up to date with my car until completion.

Reply from Brayleys Cars - Brayley Honda Orpington

Reply from Brayleys Cars - Brayley Honda Orpington
Efficient and helpful service from George when buying a new Jazz.

Reply from Brayleys Cars - Brayley Honda Orpington
I had a fantastic experience at Brayley Honda Orpington. From the moment I arrived, George was incredibly helpful, guiding me through various models and payment structures with transparency and expertise. I particularly appreciated his approach; he was never pushy and avoided any aggressive upselling, allowing me the space to make an informed decision.
Once the purchase was finalised, the entire process was seamless. George provided consistent updates and handled all documentation promptly. To my surprise, the car arrived ahead of schedule, and the collection process was flawless. I highly recommend this dealership, and specifically George, to anyone in the market for a Honda.

Reply from Brayleys Cars - Brayley Honda Orpington
Car taken in for service and MOT. Recall issue checked, car serviced and issue with wiper jet resolved. Excellent communication throughout by efficient and friendly staff. 2-year money-saving service contract recommended and taken out. Altogether a quick, easy and trouble-free experience. Thank you, and see you again next year.

Reply from Brayleys Cars - Brayley Honda Orpington
I fully recommend the guys at Honda Orpington. I was able to find exactly the right car for me. Excellent service from start to finish.

Reply from Brayleys Cars - Brayley Honda Orpington
Good customer service, in particular Colin Holloway in the vehicle service department spotted an in house error on my service plan that he immediately rectified. The result of which I will be receiving a sizeable refund.
All aspects of service and minor additional work all completed to a high standard.

Reply from Brayleys Cars - Brayley Honda Orpington
Booked in for service waited couple of hours had coffee looked at used collected car couldn’t be better

Reply from Brayleys Cars - Brayley Honda Orpington
Very knowledgeable salesman. Organised a test drive very quickly. Went through my various options for the car. I am very happy with the outcome. Thank you George Ascott.

Reply from Brayleys Cars - Brayley Honda Orpington
They changed the front wipers. Apparently nothing else was needed for a whole days service. No free complimentary clean at all.
Good customer service from the service team. I met Debbie regarding a Warranty, she demonstrated a good understanding of the warranty. She was a very pleasant lady, very polite throughout my engagement with her. Well done.

Reply from Brayleys Cars - Brayley Honda Orpington
Buying a car at our age is a big move ,the guidance we received in making a decision from Sales exec Tom Bolton was important to us and was very professional .
His manager Simon and other members of staff at the Branch also helped us at various stages of our purchase.

Reply from Brayleys Cars - Brayley Honda Orpington

Reply from Brayleys Cars - Brayley Honda Orpington
Very well organised. Good customer service. Video report on service as it is being completed. Shame they don’t valet your car anymore.

Reply from Brayleys Cars - Brayley Honda Orpington
Booked in for first MOT and service. I booked early to ensure I got a 'wait for' appointment. All went smoothly. Good check-in and contact (whilst I shopped!). Who knew they even send you a quick video too these days!

Reply from Brayleys Cars - Brayley Honda Orpington
Found the whole experience, efficient and respectful. Was given a full report on what was inspected and what work was carried out. And given the heads up on some work that will be required in the future.

Reply from Brayleys Cars - Brayley Honda Orpington
I ended up at Brayleys after my local Honda dealer in Croydon (who I'd used for decades) disappeared overnight. Nothing local so headed off to St Mary Cray (where I thought?) and Brayleys have been great. Nearby fast train links into Bromley/London or out to Sevenoaks and efficient, friendly service.

Reply from Brayleys Cars - Brayley Honda Orpington

Reply from Brayleys Cars - Brayley Honda Orpington

Reply from Brayleys Cars - Brayley Honda Orpington
The details of the service were explained thoroughly. The team were very courteous and friendly

Reply from Brayleys Cars - Brayley Honda Orpington
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