Brayleys Cars - Brayley KIA Dunstable Reviews 

Just had my car serviced by Brayleys Kia Dunstable warm welcome from Jordan and Steven on the service desk very friendly staff kept up to date with the progress by them sent video health check will definitely be back

As always, I was made to feel most welcomed by Jordon and his team of smiling and cheery staff who spoke warmly and politely.
They had everything ready for my visit and kept me informed about the progress of the servicing of my car.

Prompt efficient customer service

Very smooth process from the start & hand over made easier by completing most paperwork electronically in advance.The staff,customer service & sales executives are excellent, the main reason my wife for over 15 years & now myself has switched to the dealership & brand.

Excellent service, courtesy and professionalism in all respects.

The counter staff were very helpful, The service was completed on time and the vehicle cleaned. However, the service book was not filled in incorrectly so I can only hope the correct service was carried out..

Excellent service as always. Been going to them for years now. Thank you

The best car dealership I have ever dealt with. Rather than just pay lip service, the team go out of their way to be friendly and helpful. I seriously cannot fault Brayley’s sales, after service and service departments. Simply the best!

Went in for M.O.T was very thorough and happy with the service. The only small thing was my dash cam wasn't working and I checked they had partly pulled out the lead and had not put it back in and told me they had done that

Helpful and friendly reception staff. Had clients needs in hand.

Jake was my salesman he was very welcoming into the showroom, and he showed around my new car and showed me all the features in my car. He helped me add my phone to the car and he answered all the questions I asked.

The show room was clean and tidy

Visited to look at a kia stonic..Oliver Tomkins the sales guy gave me all ofthe information I needed to decide to have that particular car. A test drive was had the decision was made..Oliver kept me informed all of the way right up to the collection day..Day of collection arrived and Oliver took me all over the components and gadgets once again to make sure that I was fully aqainted..Oliver was really on the job as there wasn't a question that I asked that he couldn't answer which made me feel great..I am very pleased with my car and especially Oliver for taking the time and effort for going the extra mile.......thank you Oliver and Kia.

I made a visit to Brayleys to have my Motability car serviced. I had a waiting appointment and when I arrived I was offered a choice of hot and cold drinks and was seated in a very comfortable chair. The estimated wait was 2hours but fortunately my car was done in less than that and had also been washed and hoovered. Brayleys staff are always very good would highly recommend Brayleys

Staff/ customer service team is very helpful and service and MoT done in defined time lines.

An easy check in. Service and MOT went well. Staff were friendly and helpful.

I purchased my Picanto last Sept 2025. Had the first service done (free of charge) 9th July then booked the car in for its mot in August 27th. I am 81yrs of age and I sat from 10.15 until 2.00, so I then went up to the receptionist who then told me it had failed the mot on its breaks. I couldn’t believe it, I’d only had the car for 1yr. Anyway a kindly engineer organised a lift home for me and apparently the breaks were leaking. I picked the car up the next day. I paid £54.85 for the mot, some parts covered by the warrantee but also ended paying extra for discs and pads another £56.00. I felt disappointed that they didn’t come to tell me before sitting for four hours in the showroom and shocked that in the short time I’ve had the car it failed the mot.. Having said all this the young engineer that came to help me and explain to me was excellent. Here’s hoping I have better luck with the car next year.

Just had my Kia Ceed's annual service, plus some other minor work, done at Brayleys Dunstable. Very easy to request a suitable appointment. Confirmation of appointment very quick. Online check-in also timely. On the day, easy to park up and book the car in. Work completed competently and very quickly, with a very timely "ready to collect" call afterwards. Collecting the car, all paperwork / billing fine, and car given a nice wash and brush up. Service advising staff excellent. This is a 5 star experience and very typical for me at Brayleys over about 4-5 years now. I recommend them very highly.

Wonderful Service, everyone I met was really helpful. Brayleys is an excellent company, couldn’t have a better experience!

Very pleasant friendly staff, always there to help,