We have been coming to Brayleys (Nissan) for years & are always looked after by Mo. The service we receive is 1st class without feeling like we are being pushed into anything. The after sales service... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
We have been coming to Brayleys (Nissan) for years & are always looked after by Mo. The service we receive is 1st class without feeling like we are being pushed into anything. The after sales service... See more
Company replied
Just another main dealer nothing specail at all .After a service which nowadays consists of a visual check and a oil and filter change If your vehicle requires spares and fitment much better value w... See more
Changed our car at Nissan Oldham and couldn’t be happier with the service provided by Mohammed. He made sure we were happy with everything and went over and above to provide us with a great experience... See more
Company replied
It was a great experience, the staff who attended to me were very nice and concerned about my happiness and satisfaction too even the director too. I will recommend family and friends to Baryleys Nis... See more
Company replied
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Saint Mary's Way, OL1 1NW, Oldham, England, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 31% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer service. Very friendly and did not push anything we said we did. It want.
Very happy with our new car.

Reply from Brayleys Cars - Brayley Nissan Oldham
Service and MOT carried out in a timely manner. However I am extremely disappointed that the collection and delivery service is no longer available.

Reply from Brayleys Cars - Brayley Nissan Oldham
Everything went very smooth. Car was back by lunch time and I was kept informed

Reply from Brayleys Cars - Brayley Nissan Oldham
Efficient service and welcoming experience. My car has never felt better after Harry carried out the repairs. I have ultimate trust in this garage

Reply from Brayleys Cars - Brayley Nissan Oldham
After sell service and customer service have been fantastic, thank you

Reply from Brayleys Cars - Brayley Nissan Oldham
I recently booked my car in for a major service and was thoroughly impressed with the entire experience. The booking process was seamless, and the proactive reminder emails made everything easy to manage.
Check-in was quick and professional. A special thanks to Harry, the technician who worked on my vehicle; he was incredibly knowledgeable and provided a detailed video explaining every aspect of the inspection. It’s rare to get that level of transparency and expertise. Great service all around—I’ll definitely be back.

Reply from Brayleys Cars - Brayley Nissan Oldham
I brought car in for a service last Friday and asked about a courtesy wash and was told that Brayleys no longer offer this service.
I was a bit disappointed as when Westway operated this franchise they did offer this.
It’s the little touches like this that make the difference.It wouldn’t take much to reinstate this service and make the customer choose Brayley instead of another Nissan dealer
Fantastic customer service from start to finish.

Reply from Brayleys Cars - Brayley Nissan Oldham
The salesperson Semion was amazing, very helpful and extra ordinary charming. He did all my paperwork in one sitting.

Reply from Brayleys Cars - Brayley Nissan Oldham
Very quick change over for courtesy car, after dropping my motability car for its first MOT

Reply from Brayleys Cars - Brayley Nissan Oldham
Brayleys phoned up to say a service was due so it was booked in by them. Took the car in and an easy check in process only real problem was how little room to manoeuvre and park but there was a small tow truck dropping off so don't know if that was the problem or how much room there was beyond it! Left it there and they phoned to say it was ready after a couple of hours. Easy process.

Reply from Brayleys Cars - Brayley Nissan Oldham
as promised this is my second review. your sales person Mohammed Miah has been great. he has made everything easy to understand and answered all my questions with honesty to make my purchase go through smoothly, my car was delivered last night by Mohammed in person, thanks for everything Mohammed five star in my book

Reply from Brayleys Cars - Brayley Nissan Oldham
Absolutely brilliant dealership I would highly recommend brayley Nissan Oldham. Richard our sales rep was brilliant very helpful had all the answers and really helped us out couldn’t thank them enough

Reply from Brayleys Cars - Brayley Nissan Oldham
All round good experience Zayne was very good and went through everything

Reply from Brayleys Cars - Brayley Nissan Oldham
Always had great service from you very polite can’t do enough for you show you everything on offer to help make your mind up

Reply from Brayleys Cars - Brayley Nissan Oldham
Very good from when I received the email from Brayleys.
Easy to follow booking details.
Good reception when I arrived at Brayleys.
Work carried out promptly.
Nice when things are going good.
Thanks

Reply from Brayleys Cars - Brayley Nissan Oldham
No pushy car sales just friendly staff who were happy to help.

Reply from Brayleys Cars - Brayley Nissan Oldham
Mo is brilliant, listens to what we want and what we can afford and gets us what we need, explains everything in simple terms that we can understand

Reply from Brayleys Cars - Brayley Nissan Oldham
Great communication, friendly and informative staff, prompt and quick service

Reply from Brayleys Cars - Brayley Nissan Oldham
From arrival and leaving the vehicle to picking it up on completion of the work it was an enjoyable experience.
Down side was that the valeting service was no longer offered.

Reply from Brayleys Cars - Brayley Nissan Oldham
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.