Brayleys Cars - Brayley Nissan Oldham Reviews 

245
TrustScore 4.5 out of 5

4.6

Saint Mary's Way, OL1 1NW Oldham, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We have been coming to Brayleys (Nissan) for years & are always looked after by Mo. The service we receive is 1st class without feeling like we are being pushed into anything. The after sales service... See more

Company replied

Rated 3 out of 5 stars

Just another main dealer nothing specail at all .After a service which nowadays consists of a visual check and a oil and filter change If your vehicle requires spares and fitment much better value w... See more

Rated 5 out of 5 stars

Changed our car at Nissan Oldham and couldn’t be happier with the service provided by Mohammed. He made sure we were happy with everything and went over and above to provide us with a great experience... See more

Company replied

Rated 5 out of 5 stars

It was a great experience, the staff who attended to me were very nice and concerned about my happiness and satisfaction too even the director too. I will recommend family and friends to Baryleys Nis... See more

Company replied


Company details

  1. Car Dealer
  2. Auto Repair Shop
  3. Used Auto Parts Store
  4. Used Car Dealer

Written by the company

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Contact info

  • Saint Mary's Way, OL1 1NW, Oldham, England, United Kingdom

  • 01614783037

4.6

Excellent

TrustScore 4.5 out of 5

245 reviews

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4-star
3-star
2-star
1-star

No recent history of asking for reviews

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Replied to 31% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(245)

3,092 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent customer service prompt service

March 25, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Oldham logo

Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Sarah, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Rated 5 out of 5 stars

Nissan Juke

Great welcome and a good selection of cars with some great deals. Mohammed and his boss made the buying of a car effortless and I was very happy with the deal.

March 27, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Oldham logo

Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Sarah, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 1 out of 5 stars

Extremely poor experience

Extremely poor experience. I raised a complaint and was completely ignored by Nissan. I never took the vehicle but was still left out of pocket £250 plus additional costs. No apology, no contact, and no accountability. This has caused significant stress and is unacceptable.

March 17, 2026
Unprompted review
Rated 5 out of 5 stars

Service and MOT

The service and MOT were carried out very speedily. Any areas of concern were pointed out and advice given.

March 27, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Oldham logo

Reply from Brayleys Cars - Brayley Nissan Oldham

Hi David, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 5 out of 5 stars

Great all round service

Clean and tidy showroom, very courteous service from all of the staff. The Salesman that sorted out my car was called Mo, he was very helpful, attentive, knowledgeable and efficient. Thanks to you all.

March 27, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Oldham logo

Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Graham, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 5 out of 5 stars

Highly recommended

Dealt with Mohammed who was absolutely brilliant. Picked my new car on Monday and picked it up on Thursday! Fantastic service.
The whole process is so easy with no worries.
Highly recommend Bradley’s

March 26, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Oldham logo

Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Gail. Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 5 out of 5 stars

Work carried out on time

Professional and friendly service

March 25, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Oldham logo

Reply from Brayleys Cars - Brayley Nissan Oldham

Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 5 out of 5 stars

The person Zayne a perfect Salesman

The sales person Zayne explained everything to us and answered all our questions and was helpful when we needed a lift to collect the new car.

March 25, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Oldham logo

Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Susan, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

Great service

Great service, everything explained and supported through paperwork. Very prompt with required actions and easy to use service

March 25, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Oldham logo

Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Christopher, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

Very good experience and perfect job

Very good experience and perfect job

March 23, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Oldham logo

Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Qaiser, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Rated 5 out of 5 stars

Dealt with Mohammed a few times now

Dealt with Mohammed a few times now, honest open and helpful.

March 5, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Oldham logo

Reply from Brayleys Cars - Brayley Nissan Oldham

Hi David, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 5 out of 5 stars

Our new Nissan Juke

Our new Nissan Juke

We collected our new car yesterday from Brayley Nissan Oldham, and the car is beautiful inside and out and is exactly what we wanted.
The young man who has helped us has been excellent, and kept us fully informed at every stage of the purchase, and he is efficient and pleasant, and he's helped us in every way he could, and we are happy with the service we have received from Zayne Khan and we would recommend Brayley Nissan, Oldham.

March 19, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Oldham logo

Reply from Brayleys Cars - Brayley Nissan Oldham

Hi John, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

Nissan Brayleys Oldham.

From the Manager, to Reception Staff to Sales and Service Department - Brayleys Nissan Oldham, I have to say absolutely superb. I have been going there for 13 years for car service and MOT - Always found Nissan Oldham Trustworthy Honest and Reliable - Bought a New Nissan Qashqai e-Power in March and have been delighted with this New Car.

March 18, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Oldham logo

Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Stuart, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

Quick efficient

Quick efficient - lent me a brand new curtesy car for the morning - collected my own car at 2pm even changed cracked number plate only cost me £5 - Thank you to the lady on service desk think she might have been called Molly - I’m not the best with technology - she patiently and swiftly searched and found my insurance details - Thank you excellent service xx

March 16, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Oldham logo

Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Kathie, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 5 out of 5 stars

Braley Nissan Rochdale

Braley Nissan Rochdale - Great dealer showroom quite well refurbished and decorated since previous one fell apart. Jane was excellent in Services dept. This was my second visit for service. Very satisfactory on both occasions. Thank you.

March 11, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Oldham logo

Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Afzal, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

Smooth transaction from start to…

Smooth transaction from start to finish! Never thought buying a new car would be so easy !

March 11, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Oldham logo

Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Mr Blackburn, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 3 out of 5 stars

Review on servicing

I was quoted £45.00 for MOT but when I got my invoice I had been charged £54.85 When I was contacted about extra work ie replace wiper blades I was expecting all 3 to be replaced but the rear wiper which on inspection by myself on return of the vehicle showed signs of splitting & in my opinion should have been changed as you said in your safety check was showing signs of smearing. The car hadn’t been cleaned after the service.
Regards
Alan Berry

March 5, 2026
Unprompted review
Rated 4 out of 5 stars

Lost a star because in for a major…

Lost a star because in for a major service and my car was not hoovered or put through the car wash

March 4, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Oldham logo

Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Shirley, Thank you for your review. As part of our sustainability initiative, we’ve removed the traditional wash and vac that used to accompany a service or MOT as part of our commitment to a more environmentally responsible approach. In place of each wash and vac, we now partner with Ecologi to plant a tree instead. It’s a small change, but one that supports a wider environmental commitment. We appreciate your feedback and hope the quality of your service met expectations.

Rated 5 out of 5 stars

Jack was great

Jack was great. Kept me informed throughout the process. Went above and beyond to deliver my car due to me being unable to drive after knee surgery.

March 2, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Oldham logo

Reply from Brayleys Cars - Brayley Nissan Oldham

Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 5 out of 5 stars

Replace alternator pulley and belt

My Nissan Juke failed on Friday evening 27/02/26. Called out the RAC who told me that the alternator was not providing the battery with any power. I was towed home as all Nissan dealerships would be closed.
I charged the battery up with the anticipation of taking it the short distance to my local Nissan dealership Brayley's Oldham on the Monday. I was expecting a few days without the car.
On early Monday morning I contacted Brayley's to be greeted with a very warm understanding of my situation by Colin Bradshaw. He immediately booked the car in and checked if I needed help to get to the dealership.
I had enough battery to make it. Upon arrival I was booked in and told I would be informed when repaired.
5 hours later I was informed the car was repaired and ready for pickup.
I can only say the experience by reception and service personnel in the repair of my car was excellent. I was treated with the utmost courtesy and professionalism in getting my transport back on the road. Breakdown was not good, repair and support by Bradley's was a service I would highly commend.

March 2, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Oldham logo

Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Stephen, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

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