Brayleys Cars - Brayley Nissan Oldham Reviews 

245
TrustScore 4.5 out of 5

4.6

Saint Mary's Way, OL1 1NW Oldham, England, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We have been coming to Brayleys (Nissan) for years & are always looked after by Mo. The service we receive is 1st class without feeling like we are being pushed into anything. The after sales service... See more

Company replied

Rated 3 out of 5 stars

Just another main dealer nothing specail at all .After a service which nowadays consists of a visual check and a oil and filter change If your vehicle requires spares and fitment much better value w... See more

Rated 5 out of 5 stars

Changed our car at Nissan Oldham and couldn’t be happier with the service provided by Mohammed. He made sure we were happy with everything and went over and above to provide us with a great experience... See more

Company replied

Rated 5 out of 5 stars

It was a great experience, the staff who attended to me were very nice and concerned about my happiness and satisfaction too even the director too. I will recommend family and friends to Baryleys Nis... See more

Company replied


Company details

  1. Car Dealer
  2. Auto Repair Shop
  3. Used Auto Parts Store
  4. Used Car Dealer

Written by the company

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Contact info

  • Saint Mary's Way, OL1 1NW, Oldham, England, United Kingdom

  • 01614783037

4.6

Excellent

TrustScore 4.5 out of 5

245 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 31% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(245)

3,071 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The staff are extremely welcoming and…

The staff are extremely welcoming and helpful. Very happy

June 25, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Oldham logo

Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Shelle, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 5 out of 5 stars

It was a great experience of car servicing…

It was a great experience of car servicing at Brayley Nissan Oldham. Staff member I interacted with for my car servicing was very helpful. Thank you.

May 22, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Oldham logo

Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Pinakin, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Rated 5 out of 5 stars

Brayleys Cars 5 Star Service

Paul Robinson sold me my new car and the service was excellent from choosing the car to picking it up. I was going to buy my new car from Chorley Nissan which I live near to but the service and attitude was abysmal I found they had little knowledge about the car I wanted to purchase unlike Brayleys salesman Paul who was very knowledgable .

May 30, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Oldham logo

Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Maureen, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

Paul went above and beyond

Paul went above and beyond
explaineing everything to us .we are very pleased with the service

May 20, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Oldham logo

Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Anne, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 5 out of 5 stars

Honest and to the point

Honest and to the point, the car service team are amazing.

May 19, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Oldham logo

Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Jose, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Rated 5 out of 5 stars

Kind and courteous staff no problem is…

Kind and courteous staff no problem is too much for them

May 15, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Oldham logo

Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Frank, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Rated 4 out of 5 stars

Vehicle Service

On the whole the experience was good, the only disappointment was that the vehicle was not cleaned outside or inside which other leading manufacturers do as part of their service proposition.

May 15, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Oldham logo

Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Stephen, Thank you for your review. As part of our sustainability initiative, we’ve removed the traditional wash and vac that used to accompany a service or MOT as part of our commitment to a more environmentally responsible approach. In place of each wash and vac, we now partner with Ecologi to plant a tree instead. It’s a small change, but one that supports a wider environmental commitment. We appreciate your feedback and hope the quality of your service met expectations.

Rated 5 out of 5 stars

Great communication👌

May 15, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Oldham logo

Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Graham, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Rated 5 out of 5 stars

was greeted by one of the…

On entering was greeted by one of the sales team with a smile and asked if I needed any help that was nice but I was leaving my car for a service. The service was very quick and the service department was very nice

May 13, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Oldham logo

Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Alan, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 5 out of 5 stars

Efficient service

Efficient service

May 12, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Oldham logo

Reply from Brayleys Cars - Brayley Nissan Oldham

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

Paul Robinson/ Juke Tekna

Paul Robinson made the experience of buying a car quite straight forward. Juke. Good advice and I was happy with the trade in offer on my car and the price of my new one. I was undecided between 2 cars at 2 different garages but I felt I got better attention and a better deal from Paul and Bradley's.

May 8, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Oldham logo

Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Gretna, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

Fantastic Service

We were made to feel welcome and all questions asked were answered with great knowledge
Mohamed was brilliant and kept in contact throughout the experience

May 8, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Oldham logo

Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Mark, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 5 out of 5 stars

Took my car in for a service

Took my car in for a service, easy to book. Dropped the car off Amelia was very pleasant to deal with. Recieved a call when the car was ready. Pick the car up. No messing about. Excellent service.

April 30, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Oldham logo

Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Andy, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

Expert, friendly and efficient service

Yasin at Oldham went out of his way to source a car for me that matched my criteria. He arranged for delivery to Oldham speedily and was able to answer all my questions about the car. Negotiations were done in a friendly way and I had confidence in all aspects of the service. It made part exchanging my car a pleasurable experience.

April 27, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Oldham logo

Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Keith, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

Good service & very friendly…

Good service & very friendly approachable staff.

April 24, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Oldham logo

Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Freda, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Rated 5 out of 5 stars

Yasin was a great help and knowledgable…

Yasin was a great help and knowledgable on the cars I showed an interest in. Streamlined and relaxed service without the overbearing hard selling techniques that I’d experienced in the past. Hassle free process at Brayleys- really happy and would recommend Looking forward to my new car.

April 16, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Oldham logo

Reply from Brayleys Cars - Brayley Nissan Oldham

We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Rated 5 out of 5 stars

Always greeted and welcomed

Always greeted and welcomed. Everything is made clear and problems solved. Always use them for car issues.

April 14, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Oldham logo

Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Nighat, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 3 out of 5 stars

Attempted Robbery…

Went into Nissan oldham for entertainment system update all went well . Except was offered free health check which I refused but was still done presented with report saying lower n/s & o/s lower suspension bushes are critical need replacing I work for a car truck van & trailer rental company we have two MOT lanes ran by the DVSA daily so we had a look today now this DVLA tester used to test cars before joining DVSA so he knows his onions. and believe me there was no faulty bushes front or rear none what so ever now Nissan quoted £8070.6p for this none existent critical fault . I would love an explanation because if I was Joe Public and not doing the job I do I imagine Joe Public would have had the unnecessary critical work carried out and been £8070.6p lighter in the bank , love my Xtrail but will I buy another??

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

great communication throughout

April 10, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Oldham logo

Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Kieron, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

Carried out service on my vehicle…

Carried out service on my vehicle efficiently and speedily

April 7, 2026
Unprompted review
Brayleys Cars - Brayley Nissan Oldham logo

Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Keith, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look