Brayleys Cars - Brayley Nissan Oldham Reviews 

263
•
TrustScore 4.5 out of 5

4.6

Saint Mary's Way, OL1 1NW Oldham, England, GB

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Rated 5 out of 5 stars

Nissan Oldham deserve a huge pat on the back the service is second to none Kept us informed every single step of the way nothing was to much trouble a massive thank you to Richard for looking after us... See more

Company replied

Rated 5 out of 5 stars

Richard who helped me throughoutvthe whole process of changing motability cars was a massive help, he was friendly on arrival and friendly over the phone. Very informative i didnt have much questions... See more

Company replied

Rated 2 out of 5 stars

I was charged £310 for a first service and had to go to a garage as my tyre pressures were down? They sent me a video showing them checking the trye treads Why didnt they so my tyre pressures o... See more

Rated 5 out of 5 stars

Buying a car can usually be stressful, but working with Zayne made the entire experience completely seamless and enjoyable! From start to finish, he was exceptionally friendly, approachable, and t... See more

Company replied


Company details

  1. Car Dealer
  2. also in
  3. Auto Repair Shop
  4. Used Auto Parts Store
  5. Used Car Dealer

Written by the company

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Contact info

  • Saint Mary's Way, OL1 1NW, Oldham, England, United Kingdom

  • 01614783037

4.6

Excellent

TrustScore 4.5 out of 5

263 reviews

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Replied to 26% of negative reviews

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4.6

All reviews

(263)

3,529 reviews in the last 12 months

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Rated 5 out of 5 stars

Prompt service

July 2, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Oldham

Hi John, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 5 out of 5 stars

Staff were excellent

Staff were excellent. i had difficulty getting the courtesy car back on time and Abby from service was so lovely and kind it made my day.

June 27, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Ola, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Rated 5 out of 5 stars

I just wanted to take a moment to share…

I just wanted to take a moment to share our recent experience at your dealership.
On Friday, 20th June, we came in simply to browse the Nissan X-Trail. We had no intention of purchasing that day, but thanks to the incredible offer we were presented and the outstanding service from Yasin, we are now proud owners of a brand-new X-Trail – all within just six days!

From the moment we arrived, Yasin made us feel welcome and was incredibly helpful, answering all of our questions with patience and professionalism. His knowledge, friendly manner, and attention to detail made the entire process smooth and enjoyable.

When it came to the handover, the car was immaculate beautifully cleaned and presented to us in such a lovely way. Yasin took the time to show us all the features and ensure we were completely comfortable before driving away, which made the experience even more special. I was over the moon with the dash camera that has been fitted to the car for us on pick up also!

We are absolutely delighted with our new vehicle and wanted to express our thanks to Yasin for his exceptional service. He is a true asset to your team, and we will definitely be returning in the future when we’re ready for our next Nissan.

June 26, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Kyle, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Yasin. We look forward to continuing to welcome you into the dealership for many more years.

Rated 4 out of 5 stars

Car collected

Car collected, serviced and delivered promptly. Video sent of service which was very informative.
Great service overall apart from courtesy clean not carried out.

June 19, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Mrs Schora, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.

Rated 3 out of 5 stars

Just another main dealer

Just another main dealer nothing specail at all .After a service which nowadays consists of a visual check and a oil and filter change
If your vehicle requires spares and fitment much better value with a independent roughly half Nissan costs .You don't even get a car mini valet. So yes they do the job but over rated service Stockport is the same nothing special this is my opinion of them other people may have a different opinion which is why we do reviews.

June 18, 2025
Unprompted review
Rated 5 out of 5 stars

A great buying car experience

Zayne and Mohammed went over and above to seal my deal. They were easy, professional and polite to deal with. Thank you

June 11, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Lynn, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Rated 5 out of 5 stars

Salesman was very helpful and…

Salesman was very helpful and demonstrated,the Nissan Juke very effectively explaining its many good features.He was also very polite at all times.

June 10, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Trevor, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Rated 5 out of 5 stars

Newcar e

Smooth transaction from start to finish everything explained ease of communication

June 10, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Susan, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Rated 4 out of 5 stars

Annual service

Initially had trouble booking on line and managed after a while, once booked i did receive a few text messages over a week or two reminding me i needed to book the service 🤔
I was sure I booked a while i wait slot but on arrival told it was just a drop off may have been a error on my part and did semi enjoy the 3 mile walk home.
Service carried out and received a video with explanation to condition of various components under the vehicle 👍🏻
Only gripes I have is when it was westway my vehicle for the past 4 years had a complimentary wash prior to being returned.....not now, also my front tires were inflated to 36 psi ( should be 33psi) and 36 on the rears ( should be 30 psi)
My drivers seat was also adjusted ( how long did they have to sit in the seat?)

June 2, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Ian, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.

Rated 2 out of 5 stars

Not good customer service

Offered a valet service (outside company) in with the price of a diagnostic check costing £150 which was no longer available so asked for a discount but was refused saying the valet would be free but I know there would have been a cost to the outside company and this would have been set up in the £150
Also ongoing issue with what was Westway regarding wrong financing of car

June 2, 2025
Unprompted review
Rated 5 out of 5 stars

happy with my experience here .

I have been very happy with my car from Brayleys Oldham , from first point of contact Mohammed sent me a video of the car & also returning questions that I had as we were not local to the garage .
When arriving to test drive ,Mohammed was full of information that helped me decide. About the car also down to the figures and payment options , making it a smooth process of buying the car .
Mohammed was there to greet me on pick up day ,as I had travelled on the train/tram to pick the car up ,it was spotless on checking and immaculately clean .
the handover was a easy process with finishing up the paperwork and going through the car again with me before I drove it away .
Thank you

May 25, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Kim, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Rated 5 out of 5 stars

Excellent customer service

May 23, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Omohadeoye, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Rated 2 out of 5 stars

nothing wrong with the car they said, Bull.

told us there was nothing wrong with our car, after three days of leaving it on the forecourt, they rechecked the car and bam, car faulted again, blamed the fault on a wrongly wired dashcam, which they wired in the first place, second time this issue has arisen with this car, so why wasnt the fault picked up the first time, which needed them to change the battery, dont believe a word of it. by the way, sold us the car and allowed us to drive it away at night, in the wet with bald tyres. forth car since 2013 that we have bought from this dealership, it will be the last.

May 28, 2025
Unprompted review
Rated 5 out of 5 stars

great people very helpful

great people very helpful

January 20, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Joe, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

Simeon was helpful in all ways giveing…

Simeon was helpful in all ways giveing different options on cars finance and even when systems crashed soon as back up running phoned with more info . Good at explaining all different thing on car at handover

May 4, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Barry, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

Great place to buy a car!

Went to enquire about a new Juke Tekna + car and was greeted by Paul, sales executive. He left us to browse but when we wanted some advice he was very amenable and informative. Gave us some prices and a part exchange valuation on our car. We had no pressure or hard sell at all! We returned a few days later and went for a test drive with Paul. We were totally happy with the vehicle and decided to buy a brand new Juke. Paul was fantastic to deal with! Can't thank him enough! Looking forward to picking up our new car next Wednesday! Thanks for everything and being so patient with us!

April 21, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Paul, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

Listened

Listened, supported and got the right deal for me.

April 19, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Kelly, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Rated 5 out of 5 stars

Service was fantastic especially Mo

Service was fantastic especially Mo. Very smooth process was fully informed and updated

April 21, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Oldham

Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 5 out of 5 stars

Probably the finest customer service I…

Probably the finest customer service I have ever experienced a pleasure to visit

April 25, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Ian, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Rated 5 out of 5 stars

Buying a used car should be like this

It was very busy when we arrived but they still managed to have our car right in front of reception ready for a test drive. Very pleasant dealer who managed the paperwork really quickly and other nice touches like having a decent amount of petrol. Great experience.

April 11, 2025
Unprompted review
Brayleys Cars - Brayley Nissan Oldham logo

Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Kevin, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

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