Brayleys Cars - Brayley Nissan Oldham Reviews 

245
TrustScore 4.5 out of 5

4.6

Saint Mary's Way, OL1 1NW Oldham, England, GB


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Rated 5 out of 5 stars

We have been coming to Brayleys (Nissan) for years & are always looked after by Mo. The service we receive is 1st class without feeling like we are being pushed into anything. The after sales service... See more

Company replied

Rated 3 out of 5 stars

Just another main dealer nothing specail at all .After a service which nowadays consists of a visual check and a oil and filter change If your vehicle requires spares and fitment much better value w... See more

Rated 5 out of 5 stars

Changed our car at Nissan Oldham and couldn’t be happier with the service provided by Mohammed. He made sure we were happy with everything and went over and above to provide us with a great experience... See more

Company replied

Rated 5 out of 5 stars

It was a great experience, the staff who attended to me were very nice and concerned about my happiness and satisfaction too even the director too. I will recommend family and friends to Baryleys Nis... See more

Company replied


Company details

  1. Car Dealer
  2. Auto Repair Shop
  3. Used Auto Parts Store
  4. Used Car Dealer

Written by the company

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Contact info

  • Saint Mary's Way, OL1 1NW, Oldham, England, United Kingdom

  • 01614783037

4.6

Excellent

TrustScore 4.5 out of 5

245 reviews

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Replied to 31% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(245)

3,119 reviews in the last 12 months

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Rated 5 out of 5 stars

Listened

Listened, supported and got the right deal for me.

April 19, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Kelly, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Rated 5 out of 5 stars

Service was fantastic especially Mo

Service was fantastic especially Mo. Very smooth process was fully informed and updated

April 21, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Oldham

Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 5 out of 5 stars

Probably the finest customer service I…

Probably the finest customer service I have ever experienced a pleasure to visit

April 25, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Ian, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Rated 5 out of 5 stars

Buying a used car should be like this

It was very busy when we arrived but they still managed to have our car right in front of reception ready for a test drive. Very pleasant dealer who managed the paperwork really quickly and other nice touches like having a decent amount of petrol. Great experience.

April 11, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Kevin, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Rated 5 out of 5 stars

very easy no messing on completion off…

very easy no messing on completion off the Service car was washed and cleaned inside overall good job

April 4, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Colin, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 5 out of 5 stars

New car.

From start to choosing car and collecting Jack Hancill made it easy. He explained everything we had to do , very knowledgeable nothing was too much trouble. He made getting a new car a very pleasant experienc. In fact Brayleys is an exceptional dealership.

April 3, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Deborah, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Rated 5 out of 5 stars

First Class service from Zayne at Brayleys

Sales rep Zayne was very professional, courteous and friendly. He quickly identified my needs and after some discussion was able to offer a very generous and compelling part exchange deal which was accepted. A hiccup later occurred due to an error in the stock manifest from Nissan. However, Zayne went the extra mile to ensure that a new Qashqai with the correct spec was ready on the agreed collection date.

March 25, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Denis, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

Great service from sales guy mohammed…

Great service from sales guy mohammed miah.went out of his way to find answers to all my questions quick and friendly thanks again

April 1, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Samantha, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

Great Experience

Yas really listened to what I needed and was looking for and found the perfect car for me. He kept me updated every step of the process and has answered any questions I have had along the way. Very professional and efficient.

March 27, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Amanda, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 5 out of 5 stars

Excellent customer service

The girls in the service department are a credit to your company,My car broke down on the Thursday and my car was repaired and back with me by Friday lunchtime. ⭐️⭐️⭐️⭐️⭐️

March 27, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Paul, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 5 out of 5 stars

Always helpful

Always helpful, punctual and professional

March 28, 2025
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Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Carolyn, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Rated 5 out of 5 stars

Excellent customer service and very…

Excellent customer service and very informative during service and MOT.

March 21, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Ken, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Rated 5 out of 5 stars

Great service miah sorting out the…

Great service miah sorting out the vehical was polite and helpful walked me through everything clearly great help.

March 25, 2025
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Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Mahin, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 5 out of 5 stars

Very good service

Very good service

March 17, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Jack, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

Rated 5 out of 5 stars

Excellent garage to purchase your new car

Had a great experience choosing and purchasing a new car at Brayleys Nissan Oldham.
Yassin the sales guy there was fantastic with us and very patient with me! He made sure we were very well looked after and I felt no pressure from him at all.
Would highly recommend him to anyone interested in purchasing a Nissan

March 9, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Helen, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

Super staff!

I was late picking up and the staff not only waited for me, they were really pleasant about it too! Thank you!

March 12, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Katherine, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 5 out of 5 stars

Excellent Service from Yasin at Nissan

Dear Nissan Team,

Excellent Service from Yasin at Nissan
5 Star service *****

We recently had the pleasure of purchasing a vehicle from your dealership Nissan Juke N Sport, and I wanted to take a moment to express my gratitude for the exceptional service provided by Yasin. From the moment I walked through the doors, Yasin's friendly demeanor and professionalism made the entire car-buying process a breeze.

Yasin was incredibly knowledgeable about the vehicles, patiently answered all my questions, and went out of his way to ensure I found the perfect car to suit my needs. His attention to detail and genuine care for my satisfaction truly set him apart. I am absolutely thrilled with my new car and the outstanding experience I had at your dealership.

I will undoubtedly recommend Yasin and your dealership to friends and family. Thank you for having such dedicated and exceptional team members like Yasin!
I would like to express my heartfelt gratitude and commend Yasin for the outstanding service provided during my recent car purchase. Yasin's exceptional professionalism, knowledge, and customer-centric approach made the entire process smooth and enjoyable.

Yasin went above and beyond to ensure I found the perfect car to meet my needs and preferences. His attention to detail and willingness to answer all my questions exceeded my expectations.

Thank you, Yasin, for making my car-buying experience at Nissan truly exceptional.

Lovely touch with the flowers too

Best regards, Ray and Joanne

March 11, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Joanne, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 5 out of 5 stars

Brayley’s (Nissan Main Dealer garage).

With reference to recent service and MOT (Tuesday 4th March).
Booking in, delivery of car was excellent.
Unfortunately, the car failed its MOT due to a F/offside suspension spring problem. I was told of this at 12.10 on the day. I was told the part was not in stock (acceptable) and that the delivery would arrive the next morning (5th March) excellent. I told them to continue with the Job.
The part did not arrive next day (Wednesday 5th) or the day after (Thursday the 6th). The part was eventually delivered the morning of the Friday 7th March. I had been advised that it was a delivery problem by Nissan Parts and there was nothing Brayley’s could do.
The job was completed (Friday 7th) and I collected the car round 3.30pm. I was grateful for Brayley’s prompt action on receipt of the part – Thank You.

I understand that Brayley’s cannot replace a part they do not have in stock but as I use a main Nissan dealership and pay the extra cost for doing so, I would not expect to be without a car for 4 days. This left a bitter feeling, any reply on this matter would be greatly appreciated.
Special thanks to Colin (Service Manager) and Abby in the office.

March 4, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Stephen, Thank you for your review. We appreciate your feedback and will forward this on to the management team at this dealership to investigate further internally. Best wishes

Rated 1 out of 5 stars

We came ion the 15th Feb during your…

We came in on the 15th Feb during your VIP weekend and met with Pawel we signed up to buying a new car, I mentioned to him that our car we were trading mot was due on the 5th March and I didn’t want to cover cost of that and also the deposit of £1500.
Pawel in front of both me and my wife said don’t worry we will cover the cost and if work is needed we will cover that.
I came in last Wednesday and was told car needs a new tyre and front brakes.
Pawel then told me he was unable to cover the cost but would pay for mot which I had already payed for on service schedule, I was given a bill for £96 as they didn’t do the brakes even though they were recommended as 90% worn so not sure how passed mot.
I understand that I would have payed for jobs snd mot if not buying new car but to be promised something then told something different didn’t sit well with me if I had have known this earlier I would have cancelled the car.
Maybe your salesman need to only promise what they can deliver.

March 5, 2025
Unprompted review
Rated 5 out of 5 stars

Made very welcome by Jack who dealt…

Made very welcome by Jack who dealt with the displaying of all the car from viewing to purchasing.

March 2, 2025
Unprompted review
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Reply from Brayleys Cars - Brayley Nissan Oldham

Hi Gary, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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