Brazilianbootylift Reviews 

Not 1 Star - Zero Stars!

I have 30 pages of documented proof including images, emails, and messages showing repeated issues with faulty cavitation heads and a vacuum head that burned through. The machines and heads were consistently delivered faulty or completely non-functional.
Despite these serious issues, I paid every month on time and never went into arrears. The company provided faulty equipment month after month, causing thousands in losses to my business. ‘chasing and chasing for compensation and a solution they offered a 3 month break for compensation when I was owed thousands’ - enough was enough.
Since finally managing to leave this company (after a long and expensive process) which really is not necessary if you check your contracts very carefully and do your research, my business is now thriving since leaving them.
Please read your contracts carefully and do your research before signing anything with them. I wouldn't recommend them to anyone.

** Edited after reply from BBL received**
- if anyone would like photographic and video proof about being offered £10 off for leaving a review AND videos of the cavitation head burning, please contact me on 07936772803 and I will be happy to send these over to prove that they reply is untrue.

If I could give zero stars I would. Please don’t fall for the 5* reviews, many of these will have been just after training as they offer a percentage off orders if you leave 5* review. Many leave training hopeful & excited and so willingly leave a good review. But for many, it doesn’t last.

For 2 weeks it was going great, then my cavitation head stopped working mid treatment (embarrassing, lost a bit of trust but not the end of the world, client was understanding and BBL sent replacement promptly). So off I go again, got a client in and first time using the ‘new’ replacement cavitation head, after 5 minutes I had to stop as was concerned about how red the client was going. Long story short, client ended up with burns for months despite it only being on the skin for minutes. I took videos of me using it on myself to show how quickly it started burning the skin and I wanted out. I had lost trust in BBL and its machine, business was ruined, financially out of pocket, mental health spiralled and ended up on anti depressants and then BBL (or my smart start (apparently RL international) but they fail to mention that in the contract) have taken me to the small claims court. We couldn’t agree at mediation so going to court but have since connected with multiple ladies who have had similar issues with BBL and going through the court process. Do NOT fall for their sales patter, you will be left heartbroken. The worst mistake, financially and mentally but gathering tools and legal advice to try and make sure this doesn’t happen to anyone else.

I can’t believe I’ve only just come across this review site now.
All the ladies leaving one star reviews. We need to get together and form a legal strategy to get our refunds sorted.
What kind of a company opts out of the sale of goods act…. Certainly not one with integrity or faith in its products.
All of our complaints are within a few months of each other. I felt so so alone fighting this battle. But now I know there’s others I feel emboldened. This is a bit like the post office scandal. Contact me ladies let’s get our heads together my name is Hellen McGhie find me on Facebook 07718138389
I’ve had 37 different incidents with my machine I’ve had the original one, a loan one and one they said was a new replacement. All constantly gone wrong. There’s quite clearly been a manufacturer issue as we’ve all complained over the same kind of time frame.
You ladies with finance… I was done up and basted like a turkey. I’ll have paid £47 k by the time my finance is done. For a machine that isn’t functional. This is before they had their own smart start finance. My finance is for 3 years but the warranty only for two years. Underhand dealings with signing the guarantor element. I thought it was my company Ltd that was the guarantor along with my husband. But they also had me personally sign. Who needs 3 guarantors. There’s far too many issues to mention in this small space. But one more warning I’ll give is take screenshots of all your interactions with customers service. They deleted 2 years worth of complaints from my end as well. Then tried to tell me they’ve heard nothing from me since September. Back yourself up. I’m glad I did.
Chantelle I’m coming for you to get my money back. I’ve not got a business as the machine is useless. And I’m seeking justice for my rights as any other customer in the land has.
Be very careful with this outfit ladies.

Please do not sign up to these crooks!!! Bex can sell snow to an Eskimo!! They sell you the dream she told me she would even help me herself but not a chance the lies just go on! The machine is useless!! Cavitation broke down 3 times and one time it started to smoke while I had a client!!! Do not waste your money!!!!

I joined the BBL family a year and a half ago after an inspiring call with Bex and quite frankly it’s changed my life . I had worked in education for 35 years and had known nothing else and I was looking for a new career where I could still make a difference. At the age of 50+ I was worried if I could really do this . I initially trained with the 102 machine; and whilst I was anxious at the thought of starting again the trading was so straight forward and clear I didn’t need to be . After less than a year I upgraded to the medi sculpt and there’s no stopping me . I get to make a difference to my ladies every day and earn money while I do it … such an honour ! Oh and what a surprise I got to be nominated for an award for the best fat reduction at the BBL industry awards night … what a night that was !

If you are thinking of joining the family … do it … make the call today .

Bootylicious: It’s a Marathon, Not a Sprint!
As part of my self-care and body glow-up journey, I had the most amazing Brazilian Booty Lift (BBL) with Lisa at Clinic Eleven. I’ve been to the clinic before and was so impressed with the results that it’s now my go-to clinic for non-invasive treatments.
The non-surgical BBL included four powerhouse steps — LED therapy, ultrasound cavitation, radio frequency, and vacuum therapy — all working together to lift, sculpt, and define the booty.

For me, it was all about targeting the gluteus medius and minimus — those smaller, stubborn muscles that no amount of squats or healthy eating seemed to touch. Lisa’s precise and focused approach tackled these areas effortlessly.

The glutes are the largest muscle group in the body, so results weren’t going to be instant. However, by pairing the BBL treatment with a balanced diet and regular exercise, I noticed changes much faster than expected.
Lisa was not only professional but also incredibly thorough and reassuring, making me feel confident and comfortable throughout the entire process.

If you're after a non-invasive, bootylicious boost, I can highly recommend the BBL treatment.

had an amazing experience with first class customer service .

I live by the mantra, everything happens for a reason. Like many during COVID I took voluntary redundancy from a very well paid professional job, unrelated to the beauty/aesthetics industry. I thought I would get another opportunity easily due to my 20 plus years experience in my field. However, again, as many of us experienced, it wasn’t so easy. I fell into depression and was really struggling with my mental health as I felt lost and had know sense of validation, that I now realise my job gave me. Brazilianbootylift fell into my life at a critical time and not only saved me but also propelled me to be the best version of a true me, not the person big corporate businesses thought I should be. From the moment I clicked on the “call us if you’d like to know more,” to my first ever conversation I have had nothing but support, encouragement to believe in myself and my abilities, thus giving me a self belief and confidence I’ve never truly had. I now feel I’m deserving and capable of anything, I strive to achieve my goals and am un apologetically me! To work with a company and team who 💯 stands by their values and vision,from stockists to clients we then treat is in my world unheard of. I have now been a stockist for just over 2 years. I have had over 300 clients through my home based clinic, everyone from A list celebrities, Dr’s, models, lawyers, housewives, business owners, a deep sea oil diver and everyone in between. It really infuriates me to hear people saying negative things about the opportunity BBL gives us as stockists and the quality of the treatment we deliver.
Embarking on the BBL journey is a commitment financially and practically.
If you are so naive to think you can just get a machine and make loads of money then you quite frankly are foolish.
If you understand The vision and ethos of BBL you will understand it is about growth, mastering your skills, and understanding of the body and industry to create a bespoke treatment for your clients.
I know the quality of service I offer to every single client is the best, and is reflected on all my social media, google/Treatwell etc. this is due to using the best technology and having a well qualified, passionate, professional team who have supported me and trained 5 members of my team.
How many people can say they actually run their own business?
Not that many successfully!
The hard work and commitment it takes is sometimes unbelievable, however, the fact that you have a team of professionals there for you is what makes the difference between running a successful business or just setting something up.

I give thanks to BBL and all of the team, and if anyone wants to contact me or say differently please do so!
Clinicnumbereleven
07737818578

BEWARE!
There have been recent 5⭐️ reviews about BBL from customers who completed their training over 18 months ago. These are the lucky ones who were supplied with working machines. However, this review is not just about the quality of the training or the equipment but about how the company responds to and respects its clients.

I completed my training with Brazilian Booty Lift (BBL) in June 2024, and at the time, everything seemed promising. The premises were nice, and the staff were friendly, which initially gave me confidence in the course. However, upon reflection, I found the training to be very rushed, and several serious issues arose that left me dissatisfied and concerned about the quality and safety of the treatments.

One of the biggest red flags was being trained to perform ultrasonic cavitation on the head, which I later learned is not recommended for use on the head, neck, or bony areas of the body, according to medical sources like WebMD. Several of my clients experienced deafness for days after their treatments, which was alarming and completely unacceptable, as I performed the treatment exactly as I had been trained.

The course also included dermaplaning and chemical peels, but the time allocated for practicing and performing these treatments was insufficient. Both treatments can be dangerous if not performed properly, and I did not feel confident in offering them to clients after such minimal training. I ended up seeking additional training elsewhere to ensure I could provide safe services.

Another major issue was the Mediisculpt machine provided by BBL. It broke down repeatedly in the middle of treatments, and despite our repeated requests for proper inspection, BBL only sent replacement heads. This was extremely embarrassing and frustrating, as the results from the machine were subpar. Eventually, my employer had to stop using the machine altogether because it was ineffective, and the ongoing support from BBL was inadequate. This led to significant financial losses, and I had to find new employment as the business struggled to recover.

While BBL eventually offered to replace the machine, it was too late — the damage had already been done, both financially and emotionally. My employer, who had been committed to making the business work, had to move on to protect her business and health.

I want to clarify that none of the statements made in this review are intended to be defamatory. This is simply my honest experience, and I believe it is important for others to be aware of the issues I encountered.

I would not recommend BBL based on my experience. The rushed training, lack of proper support, and faulty equipment caused undue stress and financial strain, and it ultimately led me to leave the field of body contouring altogether.
RESPONSE-Your training should have been more mindful and comprehensive from the outset, especially considering the complex nature of the treatments. Proper training from the beginning would have avoided the need for additional support later. This is precisely why I did not contact you for retraining, along with the lack of help given to my employer.
You were given the opportunity to inspect the machine on January 7th, 2025. However, the time slot offered was after the clinic had already closed for the day, making the inspection impossible. Despite knowing the clinic would be closed, you offered this timing, resulting in a missed opportunity to resolve the issue promptly. By the time the offer was made to inspect it later, it was too late — losses had already been incurred, and damage had been done.
I believe the appropriate resolution for my employer is to honour her right to reject the goods under the SOGA1979 and refund in full. Due to the way this situation has been handled and the impact it has had on her business — and my employment — she can no longer continue her association with your company. She has requested a full refund in accordance with her legal rights, which you are refusing to honour.

I have been using the BBL Medii Sculpt machine for 18 months now, and I couldn’t be happier! Their machines are one of the best on the market, with so many functions! You definitely don’t machines like this off AliExpress!
Brazilian Booty Lift are amazing, their customer service team are so helpful. All the girls are lovely, it’s like a little family.

I have opened my business 1.5 years ago and my life has done a full 100. My business has won an award, I am always fully booked with continuous gratitude from my clients, helping people grow their confidence is absolutely amazing. It’s with a massive appreciation to Brazilian booty lift for all their continuous support. I have gone from being a single mum holding down 3 jobs to now being self employed working around my children. I will be doing more training with Brazilian booty lift in May & renewing my machine come the end of the year! ⭐️⭐️⭐️⭐️⭐️

You will be absolutely fine if you are lucky enough to be sold a machine that’s fit for purpose. BUT GOD HELP YOU IF YOU’RE NOT! I was looking forward to to beginning my journey with BBL. They market a flexible, rewarding lifestyle supporting you in achieving a significant income. THIS IS IMPOSSIBLE IF YOUR MACHINE IS NOT FIT FOR PURPOSE.
I invested over 25K+ on a Mediisculpt and from the minute it was delivered it was faulty. Breaking multiple times mid-treatment. I had issue with 5 heads during 6 mts, only performing no more than 70
treatments in that time.( for context: to earn the 10k a month they advertise, I should have been able to do 600 treatments in that 6 mts) The results were so poor, I lost a lot of business
and had to work like a dog to give additional treatments or refunds to
compensate. I was so worried my machine was faulty and pleaded for inspection. BBL denied there was anything fundamentally wrong with my machine and whilst I have given notice, on multiple occasions of issues over the 6mts, pleaded for inspection, given them the opportunity to do so under 5.2a of the Ts&Cs, I was let down. BBL have not given me the right help in an acceptable timeframe without causing significant inconvenience and financial harm to my clients, my business and me. I have been forced to cease using the Mediisculpt for the physical and financial safety of my clients and my business. BBL STATE THEY HAVE TREATED ME FAIRLY! There is nothing more they can do unless I want them to replace my machine.
My brand new machine didn’t work on delivery, how could I trust a new
replacement would be any different?.(I wish I could)
The service I have experienced has been the opposite of their sales and
marketing patter, so how can I trust this will be any different in the future?
BBL have denied my right to reject the goods under SOGA1979 not refunding a penny, despite me providing reams of evidence to back my experience. The director has NOT acknowledged my
correspondence. In my opinion BBL have taken advantage of my trust and patience. I feel they have taken my money left me and my business to rot.There has been no urgency to supply me with a working machine and now so much damage has been done I have no confidence in them I can’t risk using their goods or services anymore.
There are dozens of stockists who have had a similar pattern of experiences and feel they’ve been MISLEAD. sold goods and a service which are NOT FIT FOR PURPOSE,as a result we are suffering ill health.
In our experience BBL’s words are very different to their actions and
have left many of us broken.
BBL are quick to replace heads when they break, but this was not the right kind of help I needed. When I continuously told them the damage this was causing my clients and my business, there was no urgency to properly resolve, just another useless head set in the post.
Many of the good reviews for BBL are written shortly after training. I was
offered a £10 discount for their online shop to do so. I would imagine some of the good reviews are justified for those lucky stockists with a working machine, sadly, I can only imagine. All I wanted was a machine and service that worked and gave me and my clients confidence.
I would not recommend anyone to invest in goods or services from Brazilian Booty Lift, it has been the worst experience of my life.But, if you are still considering a subscription, know that my smart
start are not FCA regulated and you can’t find their details on google. Also read the Ts&Cs, you will note that clause 13 seeks to limit BBL’s liability to you in event of defect and will not be liable for any losses you may incur from being sold faulty goods . 5.2b states you will have to pay for the machine to be returned if its faulty and 5.2 states if faulty, the decision to refund or repair is up to BBL and not you. YOU WILL NOT BE ABLE TO GET OUT OF YOUR SUBSCRIPTION AT ANYTIME WITHOUT INCURRING SIGNIFICANT COST TO YOU, despite the ads saying there are no hidden fees or you can cancel at any time. I don’t believe what you see is what you get, because that important info is not written in the same size writing in their ads, just in very small and confusing print in their contract
RESPONSE- YOU DID NOT RESOLVE MY ISSUES IN A TIMELY MANNER! I’m willing to provide evidence to anyone upon request. BBL IGNORED my pleas for inspection until it was too late. I was asking for inspection in OCTOBER 24, BBL OFFERED A BRAND NEW MACHINE ON 27th FEB 25! In the meantime your lack of appropriate help caused catastrophic damage, it’s no wonder I cut ties with you. I paid 25K+ & you breached your contract and denied me a full refund under SOGA 1979. If you are committed to ensuring resolution then you would have issued a full refund. Your actions don’t match your words. Many stockists have reported your concerning conduct to Trading Standards this week.

The worst and most costly mistake I have ever made. Yes customer services are always willing to help but when it time after time after time, machine after machine after machine, parts after parts after parts! Clients having machines and parts breaking down in them, hurting them. You end up with no clients no matter how much to try how many discounts you offer to try and drag clients through the door! In the end people don’t want to come near you because all they hear are the horrors of the machines and the how unprofessional it all comes across just so they can get their monthly payments and literally make your life a living hell and drag you into debt as clients aren’t coming in yet they will take you to court for payments in a machine that just don’t work! But it’s ok cause customer service will always been in the phone to keep replacing the broken parts that break just as fast as they sent them out or are already broken or faulty when they arrive…. Update to your reply, your system must be broken as well then as trust me there has been NO resolution just more debt and more heartache for me I am not dealing with customer service anymore 6 machines in a matter of months 8 plus attachments, customers being burned from faulty cavitation heads. I’m done trying to deal with this hoax of a company. I will be going to trading standards, the media, a solicitor. You took my money for machines that don’t work I paid to upgrade to the mediisculpt putting savings and trust into this company for my life to be ruined by your faulty machines and now got bullied into down grading back to the 102 which has a dodgy cavitation head but you still kept my money I paid for the upgrade and still telling me I have to pay for the two months I had two fully broken down machines. Oh I have a phone FULL of receipts, recorded and facts!! You have out right ripped me off.

I initially left a 5-star review for Brazilian Booty Lift after my training, but I now deeply regret it. The day of the training and the process is amazing as it’s all marketing and everyone is your best friend, but that’s it. Once the issues start they are nit your friends anymore.

The machines constantly break down while in use, posing safety risks to your clients. As a registered nurse I put the safety of my patients above anything else. I have lost so much business that I'm now forced to pay barristers to address these issues. You find yourself tied into a contract on the day of training, with misleading information about the ability to terminate it (a subscription implies that it can be cancelled) -trust me, you can’t.

They manage to create different rules for different stockists, and the pressure to subscribe and upgrade machines comes with further misleading information. This affected my mental health so bad that I had to go on antidepressants and beta blockers. After spending so much money and being locked into an inadequately explained contract with subpar machinery, it’s disheartening.

Many stockists, including myself, are left feeling anxious and depressed with no support from BBL. We are currently in the process of getting this system reviewed by the Financial Ombudsman through the complaints procedure to ensure they don’t do this to anyone else. I will make sure enough and real information is being given. Also please be aware that My Smart Start it is not an independant financial services company and it’s their own and the same bbl company which they say ‘two companies under one company’ which it shows how much misleading information there is. The deffinition of a company it’s that ‘ The Companies Act 2006 defines a company as a company that has been registered under the Act.’ And they only have one company registered. But they operate under two trading names.

As the previous review i’d say 1000 times DO NOT fall for it! Ask around and do your homework first. They are also fighting to take all the bad reviews down.

If zero star reviews were accepted- that’s what I’d leave!

You are sold an absolute dream on the day of training and that’s where it ends. There is no support after, a ‘check in’ a couple of weeks after and that is it. The machines break all the time while using them and pose safety risks to your clients. You are tied into an unrealistic contract on the day of training with the machines that you are advised you can terminate when you can not. They have no empathy or consideration for how crushing it is to your mental health that you’ve spent all this money, been locked into a contract that is not correctly explained, with poor quality machinery and with very few success stories of people actually making profit. The whole process has lead many stockists to anxiety and depression with no support thereafter from BBL. DO NOT fall for it.

Awful! Don’t do it they promise you the world and don’t deliver! Bex could sell snow to an Eskimo! Olivia is sweet but talks about boyfriend issues doesn’t watch what your doing to busy talking. Crap
Machine always breaks! Tells you you’ll make 10k do not
Fall
For it!!!!

Had a fabulous Day training , I was feeling very nervous about the day but from the very start I was welcomed and felt at ease with the trainers who were always happy to answer any questions and went over everything from helping to promote with social media to helping us all feel confident with the treatments . I’m so happy that I chose this journey with Brazilian Booty Lift . Thankyou

Loved the course and felt confident after it to do the treatments. Great support from the team and tutor - excited about getting started. Thanks!

I can not compliment the girls at Brazilian booty lift enough. From the moment I enquired right up to the training. They have been really helpful and informative.

I was really nervous to start the practical training and there was no reason for the nerves at all. I know feel confident and knowledgeable to go out and perform the treatments on my own. It's been a really good experience and I am now looking forward to the future with them

Liv and the girls at Brazilian Booty Lift are so so lovely. The training was really great, very thorough and I have come away feeling extremely comfortable and confident to do the treatments.

The support you get from literally from the first day is just fantastic! So happy I choose to train with BBL and I’m so looking forward to my journey with them.