Bredband2 Reviews 

I have been using more than a year, never had a connection problem and price is better than competitors.

StiIl I am new to Sweden and still becoming familiar with the local systems and procedures. I would have understood the issue regarding the unpaid bill more clearly if the communication had been in English.

Unfortunately, since the matter was referred to Reverté for collection, it has negatively affected my credit rating, resulting in the rejection of my recent car loan application.

Please note that my first salary (after opening my Swedish bank account) was credited on 25 September 2025, and I scheduled the payment for 30 September 2025. I have attached the confirmation showing the deduction from my account for your reference.

For context, I arrived in Sweden on 28 June 2025, and received my Swedish ID and bank account only in September. The delayed payment occurred solely due to this unavoidable administrative delay (summer vacation period), and not due to any negligence on my part.

I kindly request your understanding and support in resolving this issue, and if possible, to assist in rectifying the negative impact on my credit record.

Thank you very much for your time and consideration.

Excellent support. Second address subscription was quickly established. Friendly, professional and effective supporrmt staff.
Prices are very good.

The internet connection is unstable from time to time. It is very expensive for this quality.

Good and reliable service. No interruptions in the Internet subscription.

WARNING!
Stay away from this company.

For more than three years they have been harassing me with an invoice for equipment I already returned. They keep sending me the same false claim, now inflated with interest, and refuse to take responsibility.

This is not just bad service, it is dishonest. If they can do this to me over a simple router, they can do it to anyone.

The amount is small but the way they treat customers shows how little they care about honesty or reputation. I strongly warn everyone: think twice before signing anything with this provider.Haven't been a customer for more than 3 years yet they keep on sending invoices for different charges. Tried to fix via customer service but they were really unfriendly with me. Now some of those invoices are reaching collecting companies.

Pretty good services, just a little confusing browsing on their Website on The Account Management, but in the feature it might become something else that might not be an issue.

GOOD EXPERIENCE

Speed is as promised. Router works great as well, but range can be bit better

Very unhappy as I ordered internet before move to the place and getting there the fiber box (media converter) was dead. Then I’ve got a new one and still no Internet, I received a message saying that everything should be fine, then still nothing working. Support insisted to have a computer connected directly to the fiber box, what I had to wait and buy an adapter to do so, as they don’t know how to get the information out of their scripts. I could provide all info from my router interface, anyway, after 3 more days, adapter arrived and I connected directly, no surprise that nothing still not working, they promised to call back with a fault report and still nothing. 1 week already passed and no internet. Sniffing the interface is clear that no traffic at all coming from the media converter. Really frustrating and regretted to have contracted bredband2 as internet provider.

This company. As far as i am concerned. Never informed me of any internet changes. Or increased Charges. It also offerd better deals to new subscribers. Why not to exciting? I tried over four months to cancel my subscription with this company. E-mailing this company several times. Statiing. I Wish to cancel my subscription. The last e-mail i received. Stated. I cannot see you called us. I called. As far as i were concerned. My subscription was terminated. I paid the. What i understand outstanding charges. Only to find. This company enforced me. To pay to. A Debt collection agency. Obviously. This company has no respect for. A customer, of many years. Would i recomend this company. Absolute. Minus +++++++++++++++++++++++++++++++++++0

It's very stable internet, has only been down 2 times for me in 4 years, but the price is high 479sek for 250/250. so that's why I can only give 3 stars.

Very bad customer service. They are not willing to solve their customers problems. Where I live, they have collective contract. It’s been 3 weeks that I am in touch with them and they are still not willing to solve the problem. I first thought that it could be my router that has issues even though it was just one year old. I got it exchanged from where I bought and we still had the exact same issues and they had said that it’s your router problem! Wow, without even looking into the problem physically, how can one even be so sure about this? And only thing I hear when I call is that everything looks good on our end, it’s the problem with your computer or the device itself. And then they say that they will send a technician but there’s no message or a call and when I call back next day, they say the same things again and later say that we haven’t ordered a technician for you and you will need to bare the cost. What type of customer service is this??? Are you even working otherwise on problem and are willing to solve the problems?

DO NOT GO FOR THIS TRAP!