Brewers Decorator Centres - Brixton Reviews 

30
TrustScore 4.5 out of 5

4.3

138 Acre Lane, SW2 5RJ London, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Fantastic service - I reordered some paint one evening around 2000h as my decorator was running low, and it was custom mixed and ready for collection by 0730h the following morning. A local shop, ser... See more

Company replied

Rated 5 out of 5 stars

I am not an experienced DIY person so I would like to thank Carla at Brewers Brixton for outstanding service when I went to buy items from a list supplied to me by a decorator. She was really knowledg... See more

Company replied

Rated 5 out of 5 stars

My wife and I went in to have some paint colour matched from our bathroom tiles and get some more paint equipment for a DIY job. Jamal and Stephen were both incredibly friendly and gave expert advice... See more

Company replied

Rated 5 out of 5 stars

I visited Brewers Brixton for the first time today and could not have had a better experience. The staff were very knowledgeable and helped me buy the right balance of premium praint, where needed, an... See more

Company replied


Company details

  1. Paint Store
  2. Decoration and Interior Design Store
  3. Interior Designer
  4. Wallpaper Store

About Brewers Decorator Centres - Brixton

Written by the company

funny GIF Trade Deals Paint Wallpaper Woodcare All Brands

Who are Brewers Decorator Centres?

Transform your space with Brewers, your go-to destination for top-tier paint, wallpaper, and woodcare supplies. With over a century of expertise, we cater to DIY enthusiasts, seasoned decorators, and contractors alike. Explore the finest brands across our network of 200+ stores and online.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

30 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(30)

2,094 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars
Brewers Decorator Centres - Brixton logo

Reply from Brewers Decorator Centres - Brixton

Hi Anna, thank you for taking the time to leave your feedback. I am sorry for the delay with your order, I have passed your comments back to the local team. We do hope we can welcome you back into store in the future. Kind regards, Shannon.

Rated 5 out of 5 stars

Quick and efficient

Quick and efficient, with good communication.

March 20, 2023
Brewers Decorator Centres - Brixton logo

Reply from Brewers Decorator Centres - Brixton

Thank you so much for your positive rating of your recent visit to our Brixton store. We hope to see you again soon!

Rated 5 out of 5 stars

Fabulour customer service!

I visited Brewers Brixton for the first time today and could not have had a better experience. The staff were very knowledgeable and helped me buy the right balance of premium praint, where needed, and colour matched, where it would be a good equivalent. They were really friendly and VERY tolerant of my slightly disorganised shopping list. And beyond that they went out of their way to make sure I benefitted from my membership card. i will certainly pass on the word. Beyond great service guys, thank you!

March 25, 2023
Unprompted review
Brewers Decorator Centres - Brixton logo

Reply from Brewers Decorator Centres - Brixton

I'm glad to hear the staff in store were helpful and you had a great experience. We look forward to welcoming you back :)

Rated 3 out of 5 stars

Wrong Item

Available quickly, but when I went to collect the item I had ordered, I was given a (cheaper?) alternative. It was changed when I questioned why it wasn’t the the Osmo brand I had ordered. Genuine mistake or deliberate attempt to fob me off with different product. It’s difficult to be sure.

January 28, 2023
Brewers Decorator Centres - Brixton logo

Reply from Brewers Decorator Centres - Brixton

Hi Ian, thanks for leaving your feedback. This was a genuine mistake; we wouldn’t supply a different product on collection that was ordered in advanced. Looking forward to welcoming you back into store soon!

Rated 5 out of 5 stars

Brilliant service

I collected the wrong paint this morning from Brixton. Milo, who dealt with me, sorted the problem out in the most professional and unexpected way. I can't thank him enough for what he did. If all Brewers staff are as diligent and caring then it's the best place to get paint from.

October 22, 2022
Unprompted review
Rated 1 out of 5 stars

Most confrontational and hostile experience I’ve ever encountered as a customer

On 23/10/21 at Brewers Acre Lane, I encountered the rudest, most confrontational and unprofessional staff member I’ve ever experienced employed within a customer services role. She was intentionally unhelpful, irritable and hostile and I’d highly recommend you avoid this place if you want to avoid an unnecessarily unpleasant experience.

October 23, 2021
Unprompted review
Brewers Decorator Centres - Brixton logo

Reply from Brewers Decorator Centres - Brixton

Dear Allie
I’m really sorry to read your 1* review, this is most out of character for our staff in store and I have passed your comments on so someone will look into this. I hope you choose to come back into store for future decorating needs.
Kind regards
Ellie

Rated 5 out of 5 stars

Quick and easy to order online for a…

Quick and easy to order online for a click and collect service. I ordered while in my bed early morning and the order was confirmed for collection within 20 minutes. I was very impressed. I was served by one of the management team who was very friendly and the service was quick.

May 14, 2021

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look