I would have given 5 stars but my delivery didn't come within 3 days, as stated on the website. As I'd already booked a decorator I was a bit concerned - but Dean from Enfield branch saved the day. He... See more
Company replied
22 Great Cambridge Industrial Estate, Lincoln Road, EN1 1SH Enfield, GB
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I would have given 5 stars but my delivery didn't come within 3 days, as stated on the website. As I'd already booked a decorator I was a bit concerned - but Dean from Enfield branch saved the day. He... See more
Company replied
My apologies Brewers never had a delivery problem before and due to the festive period I can only accept issues happening. Received a polite call from staff this morning and felt the need to rectify m... See more
Company replied
Dean and his colleague Luke were more than helpful when I made a bad colour choice. If only all customer service was this good!
Company replied
Easy online order and collected from local branch. Friendly and helpful staff at the Enfield branch.
Company replied
Written by the company
Trade Deals
Paint
Wallpaper
Woodcare
All Brands
22 Great Cambridge Industrial Estate, Lincoln Road, EN1 1SH, Enfield, United Kingdom
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Not vary good experience with the Enfield store said they have paint in store on line then when I phoned said it will be 3 days but have now got me money

Reply from Brewers Decorator Centres - Enfield
Easy online order and collected from local branch. Friendly and helpful staff at the Enfield branch.

Reply from Brewers Decorator Centres - Enfield

Reply from Brewers Decorator Centres - Enfield
I would have given 5 stars but my delivery didn't come within 3 days, as stated on the website. As I'd already booked a decorator I was a bit concerned - but Dean from Enfield branch saved the day. He was very helpful and made some phone calls to ensure my wallpaper was couriered direct to my address from where it was at the time.

Reply from Brewers Decorator Centres - Enfield
My apologies Brewers never had a delivery problem before and due to the festive period I can only accept issues happening. Received a polite call from staff this morning and felt the need to rectify my last review. My apologies!

Reply from Brewers Decorator Centres - Enfield

Reply from Brewers Decorator Centres - Enfield
Dean and his colleague Luke were more than helpful when I made a bad colour choice. If only all customer service was this good!

Reply from Brewers Decorator Centres - Enfield
I have an order from April 6th that even today I have not received a message to collect the order. When I asked them, they told me that the order was complete, even though I had not picked up any order. When I asked them what happened to my order, they didn't know what to answer. They said that they would solve the problem and that they would give me my money back, but even after 3 weeks I have not received any answer or the money back. I really do not recommend them.

Reply from Brewers Decorator Centres - Enfield
Very bad service on website available in stock but not is scam..!!!
Don’t buy in Brewers ripped prices.!

Reply from Brewers Decorator Centres - Enfield
Ordered items over the phone; there was about a week lead time which I knew about.
Received a phone call when items in, collected and paid, very good service and helpful staff. Have used the Enfield branch several times and have always had good service.
Quick and easy. Ordered online, got my text and it was ready when I arrived.
Really helpful, rang me to confirm when order was available to collect/deliver. Collected items, no issues thanks!
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