Brewers Decorator Centres - Enfield Reviews 17

TrustScore 4 out of 5

3.8

22 Great Cambridge Industrial Estate, Lincoln Road, EN1 1SH Enfield, GB


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Rated 4 out of 5 stars

I would have given 5 stars but my delivery didn't come within 3 days, as stated on the website. As I'd already booked a decorator I was a bit concerned - but Dean from Enfield branch saved the day. He... See more

Company replied

Rated 5 out of 5 stars

My apologies Brewers never had a delivery problem before and due to the festive period I can only accept issues happening. Received a polite call from staff this morning and felt the need to rectify m... See more

Company replied

Rated 5 out of 5 stars

Dean and his colleague Luke were more than helpful when I made a bad colour choice. If only all customer service was this good!

Company replied

Rated 5 out of 5 stars

Easy online order and collected from local branch. Friendly and helpful staff at the Enfield branch.

Company replied


Company details

  1. Paint Store
  2. Decoration and Interior Design Store
  3. Interior Designer
  4. Wallpaper Store

About Brewers Decorator Centres - Enfield

Written by the company

funny GIF Trade Deals Paint Wallpaper Woodcare All Brands

Who are Brewers Decorator Centres?

Transform your space with Brewers, your go-to destination for top-tier paint, wallpaper, and woodcare supplies. With over a century of expertise, we cater to DIY enthusiasts, seasoned decorators, and contractors alike. Explore the finest brands across our network of 200+ stores and online.

Contact info

  • 22 Great Cambridge Industrial Estate, Lincoln Road, EN1 1SH, Enfield, United Kingdom

  • 020 8805 6592

3.8

Great

TrustScore 4 out of 5

17 reviews

5-star
4-star
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1-star

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Rated 1 out of 5 stars

Not vary good experience with the…

Not vary good experience with the Enfield store said they have paint in store on line then when I phoned said it will be 3 days but have now got me money

March 12, 2025
Unprompted review
Brewers Decorator Centres - Enfield logo

Reply from Brewers Decorator Centres - Enfield

Hi Jimmy, thank you for your feedback. We're sorry for any confusion regarding stock availability. When the order was placed, the estimated availability was 1 working day, this changed to 3 days as we didn’t have the base in stock. We understand this was frustrating, and we processed your refund as requested yesterday. If there’s anything else we can do, please let us know. Kind regards, Shannon.

Rated 5 out of 5 stars

Delivery was fast

Delivery was fast, efficient and well packaged.

June 4, 2024
Brewers Decorator Centres - Enfield logo

Reply from Brewers Decorator Centres - Enfield

Thanks for your feedback! We're so pleased you enjoyed your experience and look forward to welcoming you back in to store soon!

Rated 4 out of 5 stars

Thank you Dean, Enfield brancrI would have given 5 stars but my…

I would have given 5 stars but my delivery didn't come within 3 days, as stated on the website. As I'd already booked a decorator I was a bit concerned - but Dean from Enfield branch saved the day. He was very helpful and made some phone calls to ensure my wallpaper was couriered direct to my address from where it was at the time.

February 17, 2024
Brewers Decorator Centres - Enfield logo

Reply from Brewers Decorator Centres - Enfield

Hi Tammy, thank you so much for sharing your experience with us. I am sorry for the delay with your order. I am glad that Dean from Enfield store provided excellent assistance, ensuring that your order arrived in time. I do hope we can welcome you back in the future. Kind regards, Shannon.

Rated 5 out of 5 stars

My apologies Brewers never had a…

My apologies Brewers never had a delivery problem before and due to the festive period I can only accept issues happening. Received a polite call from staff this morning and felt the need to rectify my last review. My apologies!

January 4, 2024
Unprompted review
Brewers Decorator Centres - Enfield logo

Reply from Brewers Decorator Centres - Enfield

Thank you for your lovely feedback, I will pass your comments onto the store. I am glad we were able to help you rectify your last review. We do hope to welcome you back into store in the future :)

Rated 4 out of 5 stars

Very pleased.

November 3, 2023
Brewers Decorator Centres - Enfield logo

Reply from Brewers Decorator Centres - Enfield

Thank you for your lovely review for the Enfield store. We look forward to welcoming you back soon :)

Rated 5 out of 5 stars

Spot on

Just collected the order and it was fine. Everything was ready.
Can’t fault it

July 4, 2023
Brewers Decorator Centres - Enfield logo

Reply from Brewers Decorator Centres - Enfield

I am pleased to read your review and glad to hear you had a great experience in store! We look forward to welcoming you back soon :)

Rated 5 out of 5 stars

Dean and his colleague Luke were more…

Dean and his colleague Luke were more than helpful when I made a bad colour choice. If only all customer service was this good!

June 3, 2023
Unprompted review
Brewers Decorator Centres - Enfield logo

Reply from Brewers Decorator Centres - Enfield

Thank you for your lovely 5* review! I will pass your feedback onto the store and we hope to welcome you back into the store soon!

Rated 1 out of 5 stars

I have an order from April 6th that…

I have an order from April 6th that even today I have not received a message to collect the order. When I asked them, they told me that the order was complete, even though I had not picked up any order. When I asked them what happened to my order, they didn't know what to answer. They said that they would solve the problem and that they would give me my money back, but even after 3 weeks I have not received any answer or the money back. I really do not recommend them.

April 5, 2023
Brewers Decorator Centres - Enfield logo

Reply from Brewers Decorator Centres - Enfield

Hi Liviu,

I've looked into your order and can see that the phone number supplied on the order is incorrect, it has too many numbers which is why the auto text regarding collection didn't reach you.

I'm sorry the refund hasn't been completed however the store have no record of this being requested.

The Branch Manager will be in touch by email (as supplied on the order) shortly.

If you would like to get in touch with the store directly, their contact number is 020 8805 6592.

Kind regards
Nicky

Rated 1 out of 5 stars

Very bad service on website available…

Very bad service on website available in stock but not is scam..!!!
Don’t buy in Brewers ripped prices.!

October 19, 2022
Brewers Decorator Centres - Enfield logo

Reply from Brewers Decorator Centres - Enfield

Good Afternoon
I have just been in touch with the store manager who let me know your order was delivered to you once we had ordered the product from another branch. Someone will be in touch with you this afternoon regarding this.
Kind regards,
Ellie

Rated 5 out of 5 stars

Paint and Paper

Ordered items over the phone; there was about a week lead time which I knew about.
Received a phone call when items in, collected and paid, very good service and helpful staff. Have used the Enfield branch several times and have always had good service.

August 19, 2021
Rated 4 out of 5 stars

First order

Really helpful, rang me to confirm when order was available to collect/deliver. Collected items, no issues thanks!

December 10, 2019
Unprompted review

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