Popped into the kings lynn branch today as redecorating my house was met by a lovely cheerful lady called Amanda she explained everything I needed to complete my work at home the advice she gave was... See more
Company replied
4 Oldmedow Road, Hardwick Industrial Estate, PE30 4JJ King's Lynn, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Popped into the kings lynn branch today as redecorating my house was met by a lovely cheerful lady called Amanda she explained everything I needed to complete my work at home the advice she gave was... See more
Company replied
Had some paint mixed at Brewers yesterday which when I got home it wasn't dark enough. Went back and this young lady called Abby said it's no problem and without any fuss darkened my paint and it was... See more
Company replied
I've been using your kings Lynn store for many years now, all your staff, particularly the current members, are all really fantastic, friendly, very helpful, with great knowledge of the many products... See more
Company replied
We have what we call a "problem" wall we are decorating, and so went to Brewers to pick up some paint. We explained to Brett the problem and he gave us some advice. To ensure this would be the cor... See more
Company replied
Written by the company
Trade Deals
Paint
Wallpaper
Woodcare
All Brands
4 Oldmedow Road, Hardwick Industrial Estate, PE30 4JJ, King's Lynn, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lovely helpful staff! Knowledgeable and great selection of products!
Took my 4 month old nephew and the lovely lady gave him a cap - start them young! Thanks

Reply from Brewers Decorator Centres - King's Lynn
Brewers provide an excellent service, I have found them to be very polite and helpful with whatever you need. There is just one thing I don’t like and that is the Albany paint tins made out of metal. They rust very quickly around the lid and the rust drops into the paint.
Plastic containers are much better but I suppose with the controversy over plastics it is difficult for the manufacturer. However, maybe the manufacturers could look at perhaps coating the tins so they don’t rust.
My score was based on Brewers not the paint manufacturers. But I may change what make I buy next time.

Reply from Brewers Decorator Centres - King's Lynn
Delivered on time, understood what we needed all around a good quick service.

Reply from Brewers Decorator Centres - King's Lynn
I ordered Blackfriar Wood Stain on the 5.11.22, delivery should be 6 days according to website. On 27.11.22 I have still not received it.

Reply from Brewers Decorator Centres - King's Lynn
Very helpful instore. I always use brewers when I can. The only fault I have had was that recently I purchased a sample of 'phoenix fossil' exterior paint. However when I bought the actual paint (a large amount) it turned out to be a lighter shade than the sample. The customer who's property I used it on noticed, he then argued for a discount of £300 on the original price given. I have had to take this loss due to improper colour matching from yourselves.
I called into the King’s Lynn branch yesterday for Hammerite paint which had to be mixed specially. I was served by the manager, who could not have been more attentive or helpful. She explained the process necessary and I was given numerous options as to the colours and tints available.
A very positive experience. Thank you.
EXCELLENT CUSTOMER SERVICE FROM JAKE INCLUDING AN EMAIL AND SERVED BY HIM IN STORE. WE WERE VERY IMPRESSED BY ALL THE STAFF. THEY SEEMED VERY HAPPY IN THEIR JOB.LOVELY TO SEE.
Excellent company employing helpful and knowledgable staff-
hope that's recognised at the end of the month!
Website was easy to use, found exactly what I needed, ordered click and collect, and it was ready on time, perfect. Staff at King’s Lynn are always helpful , great team to do business with.
I made an online order, one item was not in stock. I was advised an email would inform me when the order was complete and ready for collection.
I received no further emails.
After 10 days I called to chase things up and was told “it’s been here ages waiting for you to pick it up” I said I was waiting for an email to tell me when it was ready, he said “Nah we
Don’t do that”
I feel that I wasted time and considered cancelling my order but could not as the paint would already have been mixed and is non refundable. If you state that you will send an email - then you should! Why not tell people to call and check in a week if you can’t be arsed to send an email!

Reply from Brewers Decorator Centres - King's Lynn
Rude manageress
Ignored at the counter whilst she felt it more important to discuss how to stack her shelves
Missed out on a huge order
Will never shop there again

Reply from Brewers Decorator Centres - King's Lynn
Easy to open the account and select the paint required. All delivered when they said they would. Perfect
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.